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Last post 9 years ago by kombat96. 153 replies replies.
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C-Bid Shipping Slowing down?
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DrafterX Offline
#101 Posted: Thu, Jun 12 2014, 10:06 AM EST
Joined: 10-18-2005
Posts: 98,547
Blink
atsushi Offline
#102 Posted: Thu, Jun 12 2014, 10:17 AM EST
Joined: 06-06-2013
Posts: 32
Word on the street is newer orders are shipping first, also new CI orders are shipping first as well.
dstieger Offline
#103 Posted: Thu, Jun 12 2014, 10:20 AM EST
Joined: 06-22-2007
Posts: 10,889
usually......word on the street is written in chalk.....by six year olds
TrishS@CigarBid Offline
#104 Posted: Thu, Jun 12 2014, 10:33 AM EST
Joined: 06-13-2001
Posts: 3,172
smokesalot1 wrote:
I have to laugh at CigarBids shipping. Ever heard of "smokingipipes.com"? They make "Pipesandcigars" look sick. Pipesandcigars is always out of product and they never notify you when they get it back in stock even if you do sign up for E-mail alerts for the item.
If you have time to sit on here and run your mouth....then you have time to answer customer service complaints and questions. For example....Where is my order from 6/3/2014 that STILL isn't shipped? Get with it or get out of it.


I don't work in the warehouse smokeslot1. If I did, I wouldn't be here chatting with you. My job is Customer Service. I thought I was addressing Customer complaints...Both here and in emails. There is also an entire team of people trying to keep up with the calls and emails.

All I can do is apologize and try to explain why things are happening the way they are. I'm very sorry if that's not enough but its all I can do.
DrafterX Offline
#105 Posted: Thu, Jun 12 2014, 11:13 AM EST
Joined: 10-18-2005
Posts: 98,547
just say the word Trish.... Mellow
TrishS@CigarBid Offline
#106 Posted: Thu, Jun 12 2014, 11:24 AM EST
Joined: 06-13-2001
Posts: 3,172
atsushi wrote:
Word on the street is newer orders are shipping first, also new CI orders are shipping first as well.


I went out to the warehouse to find out about this. Yes, one day went ahead of another. But that was because of something funky happening with the picks. We're getting the oldest orders out first at this point.

All I can do is shake my head just before I bang it on my desk. Brick wall

There are many discussions going on based on a lot of info in this thread. I'm hoping those discussions result in good things going forward. After 13 years pushing the same rock up the mountain, I'm keeping my fingers crossed that this time it stays up there.
RodneyB Offline
#107 Posted: Thu, Jun 12 2014, 11:51 AM EST
Joined: 02-20-2013
Posts: 645
I got my cigars I ordered back in may yesterday, but they sent me the wrong size of cigar I ordered.
victor809 Offline
#108 Posted: Thu, Jun 12 2014, 11:54 AM EST
Joined: 10-14-2011
Posts: 23,866
smokesalot1 wrote:

If you have time to sit on here and run your mouth....


I've always had a philosophy when dealing with people under certain situations.

For instance, one should always be polite with the servers in the restaurant. This is for altruistic reasons, but also due to the significant power imbalance which exists in the service industry. Until you receive your food, they have a lot of control over what goes into it, or what can happen to it, while you have no visibility to these actions.

I would personally take a similar view when considering my order of cigars hasn't left their hands yet. While I'm sure Trish is the consummate professional... it's got to be tempting to pay warehouse $5 to look the other way while dredging some of the customer's orders through a kitty litter box prior to shipping.

But hey. What do I know.. I usually just piss people off.
atsushi Offline
#109 Posted: Thu, Jun 12 2014, 11:55 AM EST
Joined: 06-06-2013
Posts: 32
RodneyB wrote:
I got my cigars I ordered back in may yesterday, but they sent me the wrong size of cigar I ordered.

I ordered a box of my father's once; they sent me 5 ghurkhas and a dead gopher in a Chinese takeout container. It was also 3 weeks late, AND they blamed it on UPS
Puffnstuff79 Offline
#110 Posted: Thu, Jun 12 2014, 12:35 PM EST
Joined: 02-24-2014
Posts: 4,752
When I delivered pizza and someone would call to complain about their pizza I would return, tie up everyone in the house and allow them to eat their complaint worthy pizza. These same services can be ushered in for the right price/perks Trish. LOL!! See now you can PM me and everyone will think I was j/k. ROTFL.
Ram27 Offline
#111 Posted: Thu, Jun 12 2014, 12:36 PM EST
Joined: 04-30-2005
Posts: 49,009
As Tigger would say IBTL or maybe a KABOOM.Think





Everyone needs to CHILL OUT, I am waiting on an order and as always it will show up.












ram27bat
atsushi Offline
#112 Posted: Thu, Jun 12 2014, 12:43 PM EST
Joined: 06-06-2013
Posts: 32
One time I ordered a bundle of Ron Mexico and they sent me a ham sandwich that was encased in 42 air pillows. Completely intact!
Puffnstuff79 Offline
#113 Posted: Thu, Jun 12 2014, 12:51 PM EST
Joined: 02-24-2014
Posts: 4,752
atsushi wrote:
One time I ordered a bundle of Ron Mexico and they sent me a ham sandwich that was encased in 42 air pillows. Completely intact!


Reminds me of when I ordered about 20 different Padrons and they sent me Patrons. I sent them back and they sent me Gurkhas. I sent those back and they sent me VS. Finally I sent them back and got a shipment from Cuba with the name Pro on it. It was a crate of cc. I won
atsushi Offline
#114 Posted: Thu, Jun 12 2014, 12:53 PM EST
Joined: 06-06-2013
Posts: 32
Puffnstuff79 wrote:
Reminds me of when I ordered about 20 different Padrons and they sent me Patrons. I sent them back and they sent me Gurkhas. I sent those back and they sent me VS. Finally I sent them back and got a shipment from Cuba with the name Pro on it. It was a crate of cc. I won

Well played sir
atsushi Offline
#115 Posted: Thu, Jun 12 2014, 1:04 PM EST
Joined: 06-06-2013
Posts: 32
There was also the time I received a package and didn't even order anything. Inside was a fishbowl covered in saran wrap. On the side was duct tape that had "Joe's Jambalaya" written on it. Nice thought, I didn't trust it enough to eat it though.
smokesalot1 Offline
#116 Posted: Thu, Jun 12 2014, 1:11 PM EST
Joined: 01-11-2011
Posts: 41
victor809 wrote:
I've always had a philosophy when dealing with people under certain situations.

For instance, one should always be polite with the servers in the restaurant. This is for altruistic reasons, but also due to the significant power imbalance which exists in the service industry. Until you receive your food, they have a lot of control over what goes into it, or what can happen to it, while you have no visibility to these actions.

I would personally take a similar view when considering my order of cigars hasn't left their hands yet. While I'm sure Trish is the consummate professional... it's got to be tempting to pay warehouse $5 to look the other way while dredging some of the customer's orders through a kitty litter box prior to shipping.

But hey. What do I know.. I usually just piss people off.


Simple solution my friend. Just cancel all your orders like I just did....get customer service to issue you a refund like I just did....and buy your cigars somewhere else. Works for me. Herfing
TIGERCDW Offline
#117 Posted: Thu, Jun 12 2014, 1:24 PM EST
Joined: 09-17-2009
Posts: 7,897
Ram27 wrote:
As Tigger would say IBTL or maybe a KABOOM.Think





Everyone needs to CHILL OUT, I am waiting on an order and as always it will show up.












ram27bat



When I saw it I too thought it would be a lock or the dreaded Kaboom. ( I need to try to get KABOOM added to the list now).

Well...IBTL.

TIGER
TrishS@CigarBid Offline
#118 Posted: Thu, Jun 12 2014, 1:46 PM EST
Joined: 06-13-2001
Posts: 3,172
atsushi wrote:
There was also the time I received a package and didn't even order anything. Inside was a fishbowl covered in saran wrap. On the side was duct tape that had "Joe's Jambalaya" written on it. Nice thought, I didn't trust it enough to eat it though.


So that's where my lunch went! I knew I shouldn't have set it down on the packing line.....
atsushi Offline
#119 Posted: Thu, Jun 12 2014, 1:50 PM EST
Joined: 06-06-2013
Posts: 32
TrishS@CigarBid wrote:
So that's where my lunch went! I knew I shouldn't have set it down on the packing line.....

That's the spirit Trish....

F it and drive on
teedubbya Offline
#120 Posted: Thu, Jun 12 2014, 1:55 PM EST
Joined: 08-14-2003
Posts: 95,637
I waited 7 years for a shirt once.
teedubbya Offline
#121 Posted: Thu, Jun 12 2014, 1:55 PM EST
Joined: 08-14-2003
Posts: 95,637
teedubbya wrote:
I waited 7 years for a shirt once.


Maybe it was 5. I tend to exagerate.
DrafterX Offline
#122 Posted: Thu, Jun 12 2014, 1:55 PM EST
Joined: 10-18-2005
Posts: 98,547
Laugh
CruzJ Offline
#123 Posted: Thu, Jun 12 2014, 2:34 PM EST
Joined: 04-17-2014
Posts: 222
Truth be told, I just realized that my order is a little behind schedule. Could be worse I suppose. Could be like the old days...having a package shipped to the APO address it would go to first....then put on a boat or plane across the Atlantic....then moved onto a plane in Germany....then put on another plane in Kuwait....then flown into country....many of y'all on here have experienced this as well I assume.
DrafterX Offline
#124 Posted: Thu, Jun 12 2014, 2:37 PM EST
Joined: 10-18-2005
Posts: 98,547
excellent point... Applause
dstieger Offline
#125 Posted: Thu, Jun 12 2014, 2:42 PM EST
Joined: 06-22-2007
Posts: 10,889
Quite familiar...in fact I shared an office with a J Cruz and received mail addressed to an APO...or..maybe it was an FPO....idk...crs...
tonygraz Offline
#126 Posted: Thu, Jun 12 2014, 3:30 PM EST
Joined: 08-11-2008
Posts: 20,243
How much are those ham sandwiches ?

I broke down and ordered some humidification packs for vacation trips and of course I had to pick up a few cigars too. My order closed for Thursday shipment and I needed them for the Friday the week following for this trip I'm now on. Usually I get my shipments the next day (Friday) but that has been moving a couple of days later lately. Fortunately they showed up on the following Thursday or Friday so I could use those humipacks- which seem to be working fine in the Herf a dors. Now I'm back on the wagon - no bids for 8 days (was 54 days before that last order).
denis007 Offline
#127 Posted: Thu, Jun 12 2014, 5:43 PM EST
Joined: 05-11-2014
Posts: 287
I was drinking a little bit last night, and enjoyed myself so much I forgot about the caos here. So what does a slightly drunk cigar smoker do. Win a bid on a box of 20 d'oh! . Just recieved an e-mail stating there would be 4-6 day delay in my order. I have no one to blame, but myself. I think we need an c-bid addiction support group. I am going cold turkey for a while Brick wall Regards Herfing
madspackler Offline
#128 Posted: Fri, Jun 13 2014, 8:22 AM EST
Joined: 03-07-2000
Posts: 3,608
denis007 wrote:
I was drinking a little bit last night, and enjoyed myself so much I forgot about the caos here. So what does a slightly drunk cigar smoker do. Win a bid on a box of 20 d'oh! . Just recieved an e-mail stating there would be 4-6 day delay in my order. I have no one to blame, but myself. I think we need an c-bid addiction support group. I am going cold turkey for a while Brick wall Regards Herfing



Where I used to work we had a bunch of cigar smokers. Right next to the fire alarm pull box, they had mounted a wood frame holding a H. Upmann Corona Cristal in the glass tube with a sign reading " break glass in case of emergency." Sounds like you could use that right about now.
DrafterX Offline
#129 Posted: Fri, Jun 13 2014, 8:26 AM EST
Joined: 10-18-2005
Posts: 98,547
dstieger wrote:
Quite familiar...in fact I shared an office with a J Cruz and received mail addressed to an APO...or..maybe it was an FPO....idk...crs...



so, is CruzJ the guy you worked with..?? Huh
FNA Offline
#130 Posted: Fri, Jun 13 2014, 2:55 PM EST
Joined: 11-17-2006
Posts: 79
I noted on another thread on this subject that C-Bid states on shipping that it will be two to three days after order is processed that it will be shipped. As I used to receive orders in 1-2 days, that's bound to slow things up.
dstieger Offline
#131 Posted: Mon, Jun 16 2014, 11:18 AM EST
Joined: 06-22-2007
Posts: 10,889
DrafterX wrote:
so, is CruzJ the guy you worked with..?? Huh



That's be cool-but alas, someone told me that there's more than one J. Cruz. I'd like to catch up with him...maybe next time I'm out looking for CROS, I'll cast a wider net for Jose, too..
TwiceTheJava Offline
#132 Posted: Wed, Jun 18 2014, 10:57 AM EST
Joined: 08-10-2011
Posts: 7
I received two large shipments with a third on the way already. Trish/CBid: thanks for all your hard work getting caught up during The Great Cigar Crisis of 2014. :)
billyboy03 Offline
#133 Posted: Thu, Jun 19 2014, 10:32 AM EST
Joined: 04-15-2012
Posts: 849
SH-T HAPPENS c/bid have always made it right on every mistake on my orders, I still get mad and bitch about it, but I always get what I won in the end.
ah42266 Offline
#134 Posted: Thu, Jun 19 2014, 10:38 AM EST
Joined: 06-18-2013
Posts: 173
billyboy03 wrote:
SH-T HAPPENS c/bid have always made it right on every mistake on my orders, I still get mad and bitch about it, but I always get what I won in the end.


+1
crgcpro Offline
#135 Posted: Thu, Jun 19 2014, 1:50 PM EST
Joined: 04-27-2012
Posts: 7,867
First buy from here in over two years. (Humidor for the office). Shipped on Tuesday as it was supposed to and it showed up one day later.

Looks like everything is back on track.

Pro
JadeRose Offline
#136 Posted: Thu, Jun 19 2014, 10:39 PM EST
Joined: 05-15-2008
Posts: 19,525
I didn't get any cigars either!!! SUNZABITCHES!!!!!














(As A charter Platinum member, I do not feel I should have to "order" cigars like the other Proles. They should just be sent.)
opelmanta1900 Offline
#137 Posted: Fri, Jun 20 2014, 10:32 AM EST
Joined: 01-10-2012
Posts: 13,954
I got my cigars shipped the day I ordered it... showed up two days later... it was easy... I just ordered from somewhere else...
stogiemonger Offline
#138 Posted: Fri, Jun 20 2014, 8:02 PM EST
Joined: 06-25-2009
Posts: 4,185
It seems C-Bid shipping has caught up.

I got my weekly order on time today, as per usual.
smokesalot1 Offline
#139 Posted: Tue, Jun 24 2014, 2:09 PM EST
Joined: 01-11-2011
Posts: 41
I got my weekly order on time too!! I bought from **! No Headaches....No BS!
Plowboy221 Offline
#140 Posted: Tue, Jun 24 2014, 3:19 PM EST
Joined: 03-03-2013
Posts: 5,144
Boo hoo! bang with the hammer

d'oh!
dharbolt Offline
#141 Posted: Tue, Jun 24 2014, 3:19 PM EST
Joined: 08-03-2013
Posts: 6,931
smokesalot1 wrote:
I got my weekly order on time too!! I bought from ********! No Headaches....No BS!



HAMMER timeFrying pan
tonygraz Offline
#142 Posted: Tue, Jun 24 2014, 4:09 PM EST
Joined: 08-11-2008
Posts: 20,243
smokesalot1- if your are still around, try reading the forum rules. You just broke one we recently got reminded about.
KingoftheCove Offline
#143 Posted: Tue, Jun 24 2014, 4:14 PM EST
Joined: 10-08-2011
Posts: 7,631
smokesalot1 wrote:
I got my weekly order on time too!! I bought from Frying pan Frying pan

cool.............
that place blows by the way..............
not even in my top 10 places to buy......
smokesalot1 Offline
#144 Posted: Tue, Jun 24 2014, 4:46 PM EST
Joined: 01-11-2011
Posts: 41
tonygraz wrote:
smokesalot1- if your are still around, try reading the forum rules. You just broke one we recently got reminded about.


Oooops....Was I a bad boy? Sorry! But when my orders don't get shipped after 12 days and then I ask for a refund and it takes another 10 days to get that.....I get a real poor attitude about this place.
smokesalot1 Offline
#145 Posted: Tue, Jun 24 2014, 4:47 PM EST
Joined: 01-11-2011
Posts: 41
KingoftheCove wrote:
cool.............
that place blows by the way..............
not even in my top 10 places to buy......


Obviously you don't know where to shop then.
TIGERCDW Offline
#146 Posted: Tue, Jun 24 2014, 4:55 PM EST
Joined: 09-17-2009
Posts: 7,897
OH MY.

TIGER
KingoftheCove Offline
#147 Posted: Tue, Jun 24 2014, 5:07 PM EST
Joined: 10-08-2011
Posts: 7,631
smokesalot1 wrote:
Obviously you don't know where to shop then.

well..................prolly not..............I'm still a noob and trying to learn how to get deals.......
Generally, I just set my Max Bid to $501, to beat ZRX, and buy what I want here.........

that place you buy from just scares me.........it's too complicated and stuff
tonygraz Offline
#148 Posted: Tue, Jun 24 2014, 5:45 PM EST
Joined: 08-11-2008
Posts: 20,243
The King seems to do quite well at CBID and I haven't bought anything from competitor sites in a couple of years. Having been around a while on all the auction sites, I think I have learned where to buy (despite a few backorders and occasional slow seasonal shipping).
DrMaddVibe Offline
#149 Posted: Wed, Jun 25 2014, 1:42 PM EST
Joined: 10-21-2000
Posts: 55,411
So did baby gonna cry ever get hers?
zitotczito Offline
#150 Posted: Thu, Jun 26 2014, 3:55 PM EST
Joined: 08-21-2006
Posts: 6,441
Ordered from CI Tuesday and here today, Thursday.
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