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Last post 9 years ago by tonygraz. 21 replies replies.
What's going on with this shipment?
Wunky Offline
#1 Posted:
Joined: 11-07-2014
Posts: 105
So I guess Cigarbid shipped my stuff out on Jan 2. But when I check out the UPS tracking number all I see is an "origin scan" and an "order processed" scan.

I wonder if it's still sitting at UPS? Usually I see "departure scan" within a day at most. Any ideas?

Tracking number: 1ZEW96780350XXXXXX
kombat96 Offline
#2 Posted:
Joined: 04-12-2010
Posts: 9,717
Contact customer service would be ideal, not a thread.
Wunky Offline
#3 Posted:
Joined: 11-07-2014
Posts: 105
Not sure it's gotten to that point, since it appears that it's in the UPS system and it's not "late" yet. If it doesn't get delivered on the 8th then I'll start contacting people. Otherwise I was just wondering if anyone here had experienced the same thing.
namadio Offline
#4 Posted:
Joined: 11-24-2014
Posts: 1,621
If it includes some lighters or fluid, they ship via usps parcel post or whatever. Is theslowest lowest priority method and often doesnt get scanned. Mine took long last time i got fluid withno tracking updates jntil delivery.

Edit. Oh its ups. Call cust srrvice
Wunky Offline
#5 Posted:
Joined: 11-07-2014
Posts: 105
yeah, nothing like that in it.. just some 'gars. No merch at all.
TrishS@CigarBid Offline
#6 Posted:
Joined: 06-13-2001
Posts: 3,172
Wunky wrote:
So I guess Cigarbid shipped my stuff out on Jan 2. But when I check out the UPS tracking number all I see is an "origin scan" and an "order processed" scan.

I wonder if it's still sitting at UPS? Usually I see "departure scan" within a day at most. Any ideas?

Tracking number: 1ZEW96780350683533



You'll often see stuff like this more often around the holidays. Typically, it means the package didn't get scanned as it was on its way to you. With bigger volumes at that time of year, people are moving faster and things get missed or overlooked. As you said, if you don't get it on the 8th, contact us and we'll dig deeper into what's happening. But as you stated, the UPS scan means they did get it.

No worries Wunky, we'll take care of anything that may go wrong.

bs_kwaj Offline
#7 Posted:
Joined: 02-13-2006
Posts: 5,214
TrishS@CigarBid wrote:
we'll take care of anything that may go wrong.



ThumpUp
delta1 Offline
#8 Posted:
Joined: 11-23-2011
Posts: 28,754
I might be getting skeptical in my old age, but I think Wunky is a plant or alter ego of Trish and the CBid Customer Service department. This was the softest complaint ball served on a platter that has been posted here. And why isn't Trish putting on her Principal's pants and cleaning the mess over in the other part of this madhouse? Maybe this is not really Trish, because the real one is in the Bahamas enjoying the rest of her well deserved winter vacation.

We need to see some ID, ma'am...
Wunky Offline
#9 Posted:
Joined: 11-07-2014
Posts: 105
You're on to me man. This is really Trish, but not really because Trish is a plant. And I'm a plant see. We're both plants. And you're a plant too. We're all plants.

Cigarbid convinced UPS to fail to scan the package as it departed its PA warehouse and also to fail to scan its arrival when it got to CA. As of two hours ago UPS scanned it as having "departed" its first stop in CA (likely toward its final destination).

ZRX1200 Offline
#10 Posted:
Joined: 07-08-2007
Posts: 60,477
Yeah, jaderose is always askin to tug on people's roots.
Abrignac Offline
#11 Posted:
Joined: 02-24-2012
Posts: 17,217
Wunky wrote:
Not sure it's gotten to that point, since it appears that it's in the UPS system and it's not "late" yet. If it doesn't get delivered on the 8th then I'll start contacting people. Otherwise I was just wondering if anyone here had experienced the same thing.


No none of us has ever experienced anything like this. You need to upgrade to Platinum Membership. If you do all your troubles will go away. Membership has it's privileges.
Abrignac Offline
#12 Posted:
Joined: 02-24-2012
Posts: 17,217
Wunky wrote:
You're on to me man. This is really Trish, but not really because Trish is a plant. And I'm a plant see. We're both plants. And you're a plant too. We're all plants.

Cigarbid convinced UPS to fail to scan the package as it departed its PA warehouse and also to fail to scan its arrival when it got to CA. As of two hours ago UPS scanned it as having "departed" its first stop in CA (likely toward its final destination).




Oh and while you're at it, switch to weekly shipping and USPS. UPS sucks. You're welcome.
Abrignac Offline
#13 Posted:
Joined: 02-24-2012
Posts: 17,217
Read the FAQ

http://tinyurl.com/kn8r3m3
Wunky Offline
#14 Posted:
Joined: 11-07-2014
Posts: 105
Abrignac wrote:
Oh and while you're at it, switch to weekly shipping and USPS. UPS sucks. You're welcome.
All my stuff has been sent weekly shipping, and it's all been sent UPS.
Abrignac Offline
#15 Posted:
Joined: 02-24-2012
Posts: 17,217
Wunky wrote:
All my stuff has been sent weekly shipping, and it's all been sent UPS.



Consider switching to USPS shipping. Most who do are happy they did.
Wunky Offline
#16 Posted:
Joined: 11-07-2014
Posts: 105
Abrignac wrote:
Consider switching to USPS shipping. Most who do are happy they did.

Didn't know that was even possible. Will look into it, thanks.
Wunky Offline
#17 Posted:
Joined: 11-07-2014
Posts: 105
Welp, it was delivered today. Thanks to CB, no thanks to UPS who didn't bother to scan the package half the time. But, no harm no foul, so I'm just gonna enjoy my smokes :D
stogiemonger Offline
#18 Posted:
Joined: 06-25-2009
Posts: 4,185
Ask about membership upgrade while you're at it.
Wunky Offline
#19 Posted:
Joined: 11-07-2014
Posts: 105
This board is like 4 chan without the pictures
Abrignac Offline
#20 Posted:
Joined: 02-24-2012
Posts: 17,217
Wunky wrote:
Didn't know that was even possible. Will look into it, thanks.


It's not a listed option. A quick call to customer service and they can set it up for you.

1-800-830-4590

Don't forget to ask about a Platinum upgrade when you call.

tonygraz Offline
#21 Posted:
Joined: 08-11-2008
Posts: 20,175
I'm nervous about USPS, the mail carrier is always smoking a cigar. Don't like Fedex cause that guy has a seeing eye dog.
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