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Can get a hold of anyone in customer service
Last post 7 years ago by
tonygraz
. 21 replies replies.
Can get a hold of anyone in customer service
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Fou4u2
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#1
Posted:
Tue, Mar 7 2017, 4:50 PM EST
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Joined: 11-23-2009
Posts: 1
My cigars were purchased on February 24, 2017 and have not received them.
You guys out of business? 40 R&J Habanas
victor809
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#2
Posted:
Tue, Mar 7 2017, 4:53 PM EST
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Joined: 10-14-2011
Posts: 23,866
...ah the 40 R&J bananas? Yeah... I remember that order.
victor809
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#3
Posted:
Tue, Mar 7 2017, 4:54 PM EST
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Joined: 10-14-2011
Posts: 23,866
*Habanas... goddamn autocorrect ruining my fun.
KingoftheCove
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#4
Posted:
Tue, Mar 7 2017, 4:56 PM EST
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Joined: 10-08-2011
Posts: 7,632
victor809 wrote:
*Habanas... goddamn autocorrect ruining my fun.
noobish thumbs ya got.......ruined the punch line
Peckerhead
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#5
Posted:
Tue, Mar 7 2017, 5:03 PM EST
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Joined: 05-02-2016
Posts: 479
I wondered where those came from.
You might want to call customer service.
Expect some dark sharks any day now. You won't notice the difference. Thanks.
RobertHively
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#6
Posted:
Tue, Mar 7 2017, 5:04 PM EST
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Joined: 01-14-2015
Posts: 1,837
They still haven't shipped my oranges. Bought a box...
Peckerhead
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#7
Posted:
Tue, Mar 7 2017, 5:06 PM EST
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Posts: 479
..wait a second. Only waiting since the 24th??
GTFO!
victor809
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#8
Posted:
Tue, Mar 7 2017, 6:11 PM EST
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You'll probably have better luck resolving the issue if you provide us with the following information:
Confirmation number
Full name
Shipping address
Billing address (if different)
Phone number
Credit card on which the order was placed.
We look forward to helping you out with this issue
Thank you!
DrafterX
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#9
Posted:
Tue, Mar 7 2017, 6:30 PM EST
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Joined: 10-18-2005
Posts: 98,548
Don't forget the wife's boobs pics..
dkeage
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#10
Posted:
Tue, Mar 7 2017, 6:34 PM EST
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Joined: 03-05-2004
Posts: 15,151
DrafterX wrote:
Don't forget the wife's boobs pics..
Wife?
jjanecka
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#11
Posted:
Tue, Mar 7 2017, 6:42 PM EST
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Joined: 12-08-2015
Posts: 4,334
He's lucky to just barely been born with something remotely similar to a phallus.
dkeage
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#12
Posted:
Tue, Mar 7 2017, 6:55 PM EST
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jjanecka wrote:
He's lucky to just barely been born with something remotely similar to a phallus.
I'm not going to ask how you know that.....
jjanecka
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#13
Posted:
Tue, Mar 7 2017, 7:11 PM EST
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It was part of Victor's dong pic collection
nick danger
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#14
Posted:
Tue, Mar 7 2017, 7:26 PM EST
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Joined: 10-11-2009
Posts: 3
I'm not really sure they have Customer Service. Are they going out of business?
RoosterCogburn
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#15
Posted:
Tue, Mar 7 2017, 8:09 PM EST
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Joined: 09-08-2015
Posts: 24
I think the correct term is "Had" Customer Service.
frankj1
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#16
Posted:
Tue, Mar 7 2017, 8:18 PM EST
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Joined: 02-08-2007
Posts: 44,221
victor809 wrote:
You'll probably have better luck resolving the issue if you provide us with the following information:
Confirmation number
Full name
Shipping address
Billing address (if different)
Phone number
Credit card on which the order was placed.
We look forward to helping you out with this issue
Thank you!
probably should get the Soc Sec number too.
victor809
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#17
Posted:
Tue, Mar 7 2017, 8:30 PM EST
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Joined: 10-14-2011
Posts: 23,866
Good point... most orders are organized by SSN... You'll have to post that as well and we'll get right on it.
frankj1
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#18
Posted:
Tue, Mar 7 2017, 8:39 PM EST
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Joined: 02-08-2007
Posts: 44,221
accidental bananas was funnier too.
bgz
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#19
Posted:
Tue, Mar 7 2017, 8:55 PM EST
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Joined: 07-29-2014
Posts: 13,023
Oh, and don't forget the card security code (3 digits on the back, 4 digits on front of amex).
frankj1
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#20
Posted:
Tue, Mar 7 2017, 11:15 PM EST
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Joined: 02-08-2007
Posts: 44,221
we're ready...phone lines are open.
tonygraz
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#21
Posted:
Wed, Mar 8 2017, 9:45 AM EST
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Joined: 08-11-2008
Posts: 20,247
Wait a minute (if that's not too long for you). Your "purchase" was 2 weeks ago and we sell only quality cigars. We never ship an R&J before it's time, so unless it has been in stock for 6 months of aging, your order may be further delayed.
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