You are correct, tee... which is why I will be switching back to Frontier/Verizon FIOS (again) tomorrow. But they suck balls, too.
Seems like every 18-24 months they get a wild hair up their asses and say the package I had is no longer available, so my bill just went up $25. Um... eff that. Been in this house 17 years, and have switched back and forth every so often. It's odd... because you'd think they'd understand I will leave and find a better price. So, either you get what I was paying you-- or you get nothing.
Both of them choose to let me switch out, and then incessantly try to get me to come back after I leave.