I, too, had been very satisfied with ability to choose (USPS, in my case.) All went well for many years. I noticed shipping info last month said 'UPS'. I immediately wrote to CS and complain:
Order Confirmation #xxxx
I requested USPS many years ago and have had great results. Last week's shipment appears to have been shipped via UPS and subsequently lost...hopefully temporarily. I will continue to work with UPS (and my local USPS) to try to locate. However, I'd like to register my displeasure with your shipping with a different carrier; and hopefully ensure that any and all future shipments are with USPS.
dstieger
Good morning dstieger,Thank you for choosing CigarBid.com. The Saver shipping is a more economical shipping option which allows us to keep offering the variety of products you are used to ordering on our site without raising the shipping rates for additional units. The Saver shipping uses the USPS, UPS, or a combination of both and will deliver in no more than 6 business days. We’re sorry, but we are not in a position to change this shipping service. If you have any additional questions, please let me know. Thank you, DamarieCustomer Service
I wouldn't hold your breath hoping for change
I continue to applaud Damarie and all the CS ladies, because they are doing an impossible job that I wouldn't touch. The rest of the company seems to be run by complete morons most of the time.