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Is CBID shutting down ?
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SteveS Offline
#51 Posted: Mon, Jan 29 2018, 9:52 AM EST
Joined: 01-13-2002
Posts: 8,751
mrlemieux wrote:
What happened to their mobile site? It’s like it doesn’t work right at all and not at all user friendly. Why did they change it? It’s horrible. They may have just a lost a customer. I’m sure I won’t be the only one.


Well, it was thoughtful of you to tell us goodbye ...
SteveS Offline
#52 Posted: Mon, Jan 29 2018, 9:58 AM EST
Joined: 01-13-2002
Posts: 8,751
freedive10 wrote:
Time to f**** up a perfectly good system! Making too much money so it’s time to piss some people off and thin the heard.

If you'd been around longer, you'd have had numerous other opportunities to make that observation ...
tonygraz Offline
#53 Posted: Mon, Jan 29 2018, 10:01 AM EST
Joined: 08-11-2008
Posts: 20,243
Perhaps I find change annoying, but this change looks like it will take too much time to navigate, particularly after the black screen interlude. I put in a few bids this AM, but then decided this was not the time to buy cigars here.
ShanaC@CigarBid Offline
#54 Posted: Mon, Jan 29 2018, 10:06 AM EST
Joined: 09-22-2010
Posts: 1,090
Absolutplayer wrote:
Anyone else have an order processed Sunday morning instead of next Thursday like I have selected? Waiting to see if there was a system good during the upgrade before calling



Yes. With closing the old site and opening up the new site, any orders in the old site imported into an order this morning.

If you win anything else this week, we will get that order on your normal processing day, in your case Thursday.
midmofan Offline
#55 Posted: Mon, Jan 29 2018, 10:25 AM EST
Joined: 04-25-2014
Posts: 1,108
ShanaC@CigarBid wrote:
Good morning everyone!

Some of the long term forum members may remember, we haven't had a site change since about 2010. So, it was much needed to refresh our site.

The forum will remain the same, we did not make any changes to this.

On a mobile device, there is no longer a mobile site. We have one full site.

If you encounter any issues, feel free to inbox DaMarie or myself, or send us a customer service message.

Thanks for your continued patronage.


I don't mind the changes that much, but pages are loading SO SLOW. This morning I have been on two different computers, two different wi-fi's and two different ISP's and on both the pages are taking forever. Even worse on my phone. If going to make the site more complicated with more pictures, drop-downs, pop-ups, etc., need to add some server power!

"Quickview" on the Quickies bids seems to be the worst, most of the time just the spinning circle utill i give up.

So far, it DOES seem like the photos match the Titles and descriptions at least .... :)
Ewok126 Offline
#56 Posted: Mon, Jan 29 2018, 10:34 AM EST
Joined: 06-25-2017
Posts: 4,356
I know that more than likely, I will be the only one that likes the new look. I can see everything a lot better. I do not like change just for the simple fact of having to re-learn the navigation changes. I have seen it time and time again every time a change happens you get the "OMG its less user friendly" which is not really the case. Most times it just that the user is slower due to not knowing how to navigate but over time that changes with use and next thing you know its just as user friendly as it was.

I have no idea why the change took place because I am a peon and didn't get the memo. To do a complete site change and it be back up and running over night with no crash I am going to roll with this. Great job guys! Thank you for not making me have to wait days to get back to my daily ramblings and being able to stay in close contact with my B & S OTL.

Shana! I am still mad at you for choosing another man to marry over me!
cacman Offline
#57 Posted: Mon, Jan 29 2018, 10:38 AM EST
Joined: 07-03-2010
Posts: 12,216
Could they make the site run any slower???

Have been on sites with dial-up service that not only ran faster, but all the links actually worked.

Love the efficiency of the CBid IT department. Here we go again…
dstieger Offline
#58 Posted: Mon, Jan 29 2018, 10:38 AM EST
Joined: 06-22-2007
Posts: 10,889
What changed?...looks the same to me...except the little logo on the tab up top
opelmanta1900 Offline
#59 Posted: Mon, Jan 29 2018, 10:41 AM EST
Joined: 01-10-2012
Posts: 13,954
ShanaC@CigarBid wrote:
Yes. With closing the old site and opening up the new site, any orders in the old site imported into an order this morning.

If you win anything else this week, we will get that order on your normal processing day, in your case Thursday.

Lol... I can predict with shocking accuracy what all those angry phone calls you're going to get today will be about...
thurson Offline
#60 Posted: Mon, Jan 29 2018, 10:41 AM EST
Joined: 06-26-2004
Posts: 3,919
Thunder.Gerbil wrote:
*chortle*


Sarcasm

There's no chortling on Cbid!
tamapatom Offline
#61 Posted: Mon, Jan 29 2018, 11:07 AM EST
Joined: 03-19-2015
Posts: 7,381
tamapatom wrote:
Correction - Prompt text MASKS your input. Can't check for spelling.

Actually that only happens on smartphone................seems to work OK on laptop.
Absolutplayer Offline
#62 Posted: Mon, Jan 29 2018, 11:09 AM EST
Joined: 09-27-2002
Posts: 55
ShanaC@CigarBid wrote:
Yes. With closing the old site and opening up the new site, any orders in the old site imported into an order this morning.

If you win anything else this week, we will get that order on your normal processing day, in your case Thursday.


Was there any attempt to notify the users? I don't remember getting a heads up about that. I don't mind the re-design but that's kind of lousy to charge people several days before the date we had agreed to.
Ewok126 Offline
#63 Posted: Mon, Jan 29 2018, 11:12 AM EST
Joined: 06-25-2017
Posts: 4,356
thurson wrote:
Sarcasm

There's no chortling on Cbid!



AMEN! You either point and laugh loudly or not at all. Go all the way or go home!
opelmanta1900 Offline
#64 Posted: Mon, Jan 29 2018, 11:22 AM EST
Joined: 01-10-2012
Posts: 13,954
Absolutplayer wrote:
Was there any attempt to notify the users? I don't remember getting a heads up about that. I don't mind the re-design but that's kind of lousy to charge people several days before the date we had agreed to.

I'm sure she'd answer you personally, but she's dealing with about 10,000 angry phone calls that all sound exactly like you...
ShanaC@CigarBid Offline
#65 Posted: Mon, Jan 29 2018, 11:27 AM EST
Joined: 09-22-2010
Posts: 1,090
midmofan wrote:
I don't mind the changes that much, but pages are loading SO SLOW. This morning I have been on two different computers, two different wi-fi's and two different ISP's and on both the pages are taking forever. Even worse on my phone. If going to make the site more complicated with more pictures, drop-downs, pop-ups, etc., need to add some server power!

"Quickview" on the Quickies bids seems to be the worst, most of the time just the spinning circle utill i give up.

So far, it DOES seem like the photos match the Titles and descriptions at least .... :)


The slowness has been identified and is being worked on by IT. Thank you.
Absolutplayer Offline
#66 Posted: Mon, Jan 29 2018, 11:27 AM EST
Joined: 09-27-2002
Posts: 55
opelmanta1900 wrote:
I'm sure she'd answer you personally, but she's dealing with about 10,000 angry phone calls that all sound exactly like you...


Yeah I have no doubt they are starting to get lit up really nice now that the west coast is waking up to the order emails.
ShanaC@CigarBid Offline
#67 Posted: Mon, Jan 29 2018, 11:29 AM EST
Joined: 09-22-2010
Posts: 1,090
Absolutplayer wrote:
Was there any attempt to notify the users? I don't remember getting a heads up about that. I don't mind the re-design but that's kind of lousy to charge people several days before the date we had agreed to.


Our apologies, notice was not given. I have made Management aware. Again, our apologies.
Absolutplayer Offline
#68 Posted: Mon, Jan 29 2018, 11:47 AM EST
Joined: 09-27-2002
Posts: 55
ShanaC@CigarBid wrote:
Our apologies, notice was not given. I have made Management aware. Again, our apologies.


I know it's not your fault, and thank you for responding and passing the message along.
Tabloid Snapper Offline
#69 Posted: Mon, Jan 29 2018, 11:58 AM EST
Joined: 06-13-2016
Posts: 49
Cigar-Bid has launched a new site that is not working properly. JMHO

Needs to be fixed, or the might as well shut down because the problem will drive loyal customers away. JMHO
dstieger Offline
#70 Posted: Mon, Jan 29 2018, 12:00 PM EST
Joined: 06-22-2007
Posts: 10,889
dstieger wrote:
What changed?...looks the same to me...except the little logo on the tab up top



I had to look around to see what all the commotion is.....now I see the difference. For those upset....do what I do...come here for the stimulating conversation....the forum looks the same....and don't bother with their cigars
midmofan Offline
#71 Posted: Mon, Jan 29 2018, 12:07 PM EST
Joined: 04-25-2014
Posts: 1,108
Tabloid Snapper wrote:
Cigar-Bid has launched a new site that is not working properly. JMHO

Needs to be fixed, or the might as well shut down because the problem will drive loyal customers away. JMHO


If we are still here after the LAST system "upgrade" they are NEVER getting rid of us...
victor809 Offline
#72 Posted: Mon, Jan 29 2018, 12:09 PM EST
Joined: 10-14-2011
Posts: 23,866
^ ya... we're like herpes. No matter how much they want, cbid can't get rid of us...
Ewok126 Offline
#73 Posted: Mon, Jan 29 2018, 12:19 PM EST
Joined: 06-25-2017
Posts: 4,356
victor809 wrote:
^ ya... I'm like Genital Warts. No matter how much they want, cbid can't get rid of ME...


FIFY!
raggilly Offline
#74 Posted: Mon, Jan 29 2018, 12:23 PM EST
Joined: 04-03-2013
Posts: 2
Your right. I'm done as of today also. Cbid shipped all orders today even though shipping preference is Thursday. Screwed up bank account. Going to different auction site. Cbid new sit if awfull
midmofan Offline
#75 Posted: Mon, Jan 29 2018, 12:25 PM EST
Joined: 04-25-2014
Posts: 1,108
Shana:

Once you get past the website update, somebody needs to do something about cigarbid's Facebook page. No REAL posts since a single one in June 2017 and the one before that was from May, 2016! Somebody either needs to keep it updated or delete it altogether.

You must have just LOVED coming into work this morning :)
dstieger Offline
#76 Posted: Mon, Jan 29 2018, 12:29 PM EST
Joined: 06-22-2007
Posts: 10,889
Search needs some work....1393 WRONG results no matter what I search for
victor809 Offline
#77 Posted: Mon, Jan 29 2018, 12:31 PM EST
Joined: 10-14-2011
Posts: 23,866
Pshh... ewok... You don't give yourself enough credit
DrafterX Offline
#78 Posted: Mon, Jan 29 2018, 12:35 PM EST
Joined: 10-18-2005
Posts: 98,547
If a few cigars messed up your bank account id take a close at your priorities.. Mellow
ShanaC@CigarBid Offline
#79 Posted: Mon, Jan 29 2018, 12:37 PM EST
Joined: 09-22-2010
Posts: 1,090
Tabloid Snapper wrote:
Cigar-Bid has launched a new site that is not working properly. JMHO

Needs to be fixed, or the might as well shut down because the problem will drive loyal customers away. JMHO



What's not working for you?
opelmanta1900 Offline
#80 Posted: Mon, Jan 29 2018, 12:39 PM EST
Joined: 01-10-2012
Posts: 13,954
Probably his shipping preference...
ZRX1200 Offline
#81 Posted: Mon, Jan 29 2018, 12:45 PM EST
Joined: 07-08-2007
Posts: 60,589
Man I went to the bid side, M-O-L-A-S-S-I-S......

I smell buying opportunities!
jacquesemo Offline
#82 Posted: Mon, Jan 29 2018, 1:26 PM EST
Joined: 01-29-2017
Posts: 55
The site is a lot faster if you pick a specific cigar from the drop down list. If you try to scan the bids it is very slow!! Kind of kills the looking for a steal opportunities.

Just got notified that they are shipping last week's orders early and without shipping charges. Maybe they learned something from the last fiasco. Good job CBID!

I'm not bidding on anything this week so I don't know how shipping will be with the new system
photographer Offline
#83 Posted: Mon, Jan 29 2018, 1:30 PM EST
Joined: 10-16-2013
Posts: 1
Yea this just blows now!

Common, the "If it's not broke don't fix it" didn't cross anybody's minds over there...

The old site was way better, with more functionality and not to state the obvious, but from the looks of it, had more cigars. The new site is slow, takes to long to navigate and from the looks of it has less product that is being offered.

Yea everything about this **** sucks as of right now!

I really enjoyed using this to grow my collection over the years, unfortunately it looks like the time has passed and I will be looking around for other outlets.

I mean common, for BOXES your offering 50 or so, choices for the next 5 days? And 3/4 of those are cheap filler cigars that would be give a ways to non smokers while your out golfing or somewhere else, just being polite. And I have to search page by page through these because you did away with the "ALL selection.

From the looks of it, I'm chalking this one up to greed. The site seems to be streamlining product placement more directly and overall directing you around more while doing so. Thus allowing them to have more control over product spread and keeping their gains more fluid. I'm definitely seeing a tighter control of the ease of bidding and additionally the product being offered has more spread for profit. Think Cohiba vs CAO who will be a better sale and what has a better spread for the company selling four 5 packs or a box?

I used to enjoy over the years picking up a box of Padron (definitely YEARS ago) or Ashton and so on and so on. Now as the years have gone by, it all gets filtered through the profit calculator and my selections of premium cigars have well since gone away and been replaced with the (CI) house brands or the like.

I enjoy spending money on good cigars and I spend a good deal of it, probably way more than I should. The allure of this site was that I could bid on decent Boxes or have selections of premium cigars that weren't local to me and get a deal on them while doing so. I enjoyed the bidding and it was fun, but as of years past the selections have become more limited and now with the site update, this just is in no way as enjoyable as it once was.
DrafterX Offline
#84 Posted: Mon, Jan 29 2018, 1:38 PM EST
Joined: 10-18-2005
Posts: 98,547
So is the plan here to complain and hope CBid throws you guys a bone begging you to stay..?? I bet you guys complain at restaurants to get free meals too... Not talking
J.Redleg Offline
#85 Posted: Mon, Jan 29 2018, 1:43 PM EST
Joined: 04-28-2005
Posts: 18,020
I like the new look --- But I was a little shocked to see my order being processed and shipped. I have to try to figure out which day I need to distract my wife away from the mailbox...


Now back to "stalker" mode...
RMAN4443 Offline
#86 Posted: Mon, Jan 29 2018, 1:43 PM EST
Joined: 09-29-2016
Posts: 7,683
DrafterX wrote:
So is the plan here to complain and hope CBid throws you guys a bone begging you to stay..?? I bet you guys complain at restaurants to get free meals too... Not talking

Not me, I usually bury a Band-Aid in my potatoes, or fake a heart attack.........works almost every time Anxious
ShanaC@CigarBid Offline
#87 Posted: Mon, Jan 29 2018, 2:02 PM EST
Joined: 09-22-2010
Posts: 1,090
midmofan wrote:
If we are still here after the LAST system "upgrade" they are NEVER getting rid of us...



victor809 wrote:
^ ya... we're like herpes. No matter how much they want, cbid can't get rid of us......


I needed this laugh!

DrafterX Offline
#88 Posted: Mon, Jan 29 2018, 2:04 PM EST
Joined: 10-18-2005
Posts: 98,547
Victor sure knows a lot about herpes and stuff... Mellow
ShanaC@CigarBid Offline
#89 Posted: Mon, Jan 29 2018, 2:06 PM EST
Joined: 09-22-2010
Posts: 1,090
raggilly wrote:
Your right. I'm done as of today also. Cbid shipped all orders today even though shipping preference is Thursday. Screwed up bank account. Going to different auction site. Cbid new sit if awfull



Our apologies for any inconvenience.
ShanaC@CigarBid Offline
#90 Posted: Mon, Jan 29 2018, 2:25 PM EST
Joined: 09-22-2010
Posts: 1,090
photographer wrote:
Yea this just blows now!

Common, the "If it's not broke don't fix it" didn't cross anybody's minds over there...

The old site was way better, with more functionality and not to state the obvious, but from the looks of it, had more cigars. The new site is slow, takes to long to navigate and from the looks of it has less product that is being offered.

Yea everything about this **** sucks as of right now!

I really enjoyed using this to grow my collection over the years, unfortunately it looks like the time has passed and I will be looking around for other outlets.

I mean common, for BOXES your offering 50 or so, choices for the next 5 days? And 3/4 of those are cheap filler cigars that would be give a ways to non smokers while your out golfing or somewhere else, just being polite. And I have to search page by page through these because you did away with the "ALL selection.

From the looks of it, I'm chalking this one up to greed. The site seems to be streamlining product placement more directly and overall directing you around more while doing so. Thus allowing them to have more control over product spread and keeping their gains more fluid. I'm definitely seeing a tighter control of the ease of bidding and additionally the product being offered has more spread for profit. Think Cohiba vs CAO who will be a better sale and what has a better spread for the company selling four 5 packs or a box?

I used to enjoy over the years picking up a box of Padron (definitely YEARS ago) or Ashton and so on and so on. Now as the years have gone by, it all gets filtered through the profit calculator and my selections of premium cigars have well since gone away and been replaced with the (CI) house brands or the like.

I enjoy spending money on good cigars and I spend a good deal of it, probably way more than I should. The allure of this site was that I could bid on decent Boxes or have selections of premium cigars that weren't local to me and get a deal on them while doing so. I enjoyed the bidding and it was fun, but as of years past the selections have become more limited and now with the site update, this just is in no way as enjoyable as it once was.


Our apologies, we are working on the site slowness.

Due to MAP (Manufactured Advertised Pricing), we are unable to offer Padrons, Ashton, etc. as this goes against what the manufacture wants their product sold for.

In due time, we will be back to adding more product offerings.
tonygraz Offline
#91 Posted: Mon, Jan 29 2018, 2:55 PM EST
Joined: 08-11-2008
Posts: 20,243
DrafterX wrote:
... I bet you guys complain at restaurants to get free meals too... Not talking


That is known as pulling a Drafter
Ewok126 Offline
#92 Posted: Mon, Jan 29 2018, 3:11 PM EST
Joined: 06-25-2017
Posts: 4,356
ShanaC@CigarBid wrote:
Our apologies, we are working on the site slowness.

Due to MAP (Manufactured Advertised Pricing), we are unable to offer Padrons, Ashton, etc. as this goes against what the manufacture wants their product sold for.

In due time, we will be back to adding more product offerings.


This is not uncommon. With a lot of the shop owners I know and online sales owners they will not stock Padron's, DavidOff, etc for this very reason. One shop owner told me that Davidoff requires quite a few thousands of dollars investment from the store owner before davidoff will even allow the B&M to carry Davidoff. Then add the fact that the company requires the cigar to be sold at a specific price. The store owner is not allowed to pass the savings to the customer.
Phil222 Offline
#93 Posted: Mon, Jan 29 2018, 3:52 PM EST
Joined: 10-01-2017
Posts: 1,911
#92...That is interesting. I had a local shop owner tell me that a shop has to do at least $20,000 a year in Fuente business before they can sell Opus. Kinda sucks for the smaller shop owners...
Ewok126 Offline
#94 Posted: Mon, Jan 29 2018, 4:03 PM EST
Joined: 06-25-2017
Posts: 4,356
Phil222 wrote:
#92...That is interesting. I had a local shop owner tell me that a shop has to do at least $20,000 a year in Fuente business before they can sell Opus. Kinda sucks for the smaller shop owners...



That sounds about right from what I have been told. Yes it does suck for the smaller shop owners for sure. To boot it takes away from the owners to be able to pass savings to their patrons. My local shop owner could afford to have Davidoff but said F Davidoff lol. He was more upset that the fact he couldn't help out his customers and to have Davidoff dictate his business is what really pissed him off. I must admit even though he would have some customers buy the cigars for sure but to be looking out and feel that way for his customers, well he gained my respect and my business right then and there.
Peckerhead Offline
#95 Posted: Mon, Jan 29 2018, 5:09 PM EST
Joined: 05-02-2016
Posts: 479
Is this deja vu? Laugh

What IS IT with these software upgrades!?
Tell me it's not the same "crack" team that originally implemented the last one?

..unbelievable.
carrite Offline
#96 Posted: Mon, Jan 29 2018, 6:12 PM EST
Joined: 03-21-2011
Posts: 43
raggilly wrote:
Your right. I'm done as of today also. Cbid shipped all orders today even though shipping preference is Thursday. Screwed up bank account. Going to different auction site. Cbid new sit if awfull


I'm a little bit torqued about this, too. Should have run on my next cycle — very bushleague of them.

t
KingoftheCove Offline
#97 Posted: Mon, Jan 29 2018, 11:17 PM EST
Joined: 10-08-2011
Posts: 7,631
Worked 12 hours today......got in what may be the last post on the old site..............couldn't wait to get home to see the new "upgrade"...

Peckerhead, I'm afraid they used the same "crack" team to design this new awesome version.
And no mobile site?..........hmm................guess cbid decided to get waaaaaaay ahead of the curve here..........yeah..........mobile sites are a thing of the past.

It would be funny...........................if it wasn't so sad.
bs_kwaj Offline
#98 Posted: Tue, Jan 30 2018, 1:08 AM EST
Joined: 02-13-2006
Posts: 5,214

Free Fall bid....

"An error occurred while processing your bid."

Beer
tank71663 Offline
#99 Posted: Tue, Jan 30 2018, 1:36 AM EST
Joined: 07-04-2004
Posts: 4,230
Way to kill what was a great site.... Wow
tank71663 Offline
#100 Posted: Tue, Jan 30 2018, 1:36 AM EST
Joined: 07-04-2004
Posts: 4,230
Way to kill what was a great site.... Wow
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