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Last post 3 years ago by Mcdanielsamuel. 17 replies replies.
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justaguy19 Offline
#1 Posted: Mon, Jun 1 2020, 9:36 AM EST
Joined: 05-18-2020
Posts: 3
Hey all. Had a large order (over 1k) which was charged (charge has posted on my credit card) on 5/26 and still hasn't shipped. It is still showing as "processing". I have messaged CS multiple times and am currently waiting on the phone for some to answer (going on 65 minutes).

Is this normal? Is there a better way to get ahold of someone at CigarBid to help me?

Sorry if I posted this in the wrong spot.

Just not sure what else to do at this point.
justaguy19 Offline
#2 Posted: Mon, Jun 1 2020, 10:05 AM EST
Joined: 05-18-2020
Posts: 3
Update - after 90 minutes I got an answer. Due to the large order amount they had to speak with me to verify. Should be good to go now. They upgraded me to faster shipping.
Stogie1020 Offline
#3 Posted: Mon, Jun 1 2020, 11:52 AM EST
Joined: 12-19-2019
Posts: 5,312
humblebragger...

j/k, what did you buy? I mean, that's a lot of Gurkahs.
tonygraz Offline
#4 Posted: Mon, Jun 1 2020, 12:02 PM EST
Joined: 08-11-2008
Posts: 20,232
Probably ordered those fresh rolled wheels and I heard they are rolling them as fast as they can.
justaguy19 Offline
#5 Posted: Mon, Jun 1 2020, 12:55 PM EST
Joined: 05-18-2020
Posts: 3
Stogie1020 wrote:
humblebragger...

j/k, what did you buy? I mean, that's a lot of Gurkahs.



Agreed. Would have had Gurkha's for days.

Lots of stuff some DE, Room 101, Caldwell, DTT, Warped, etc.
Dae006 Offline
#6 Posted: Tue, Jun 9 2020, 12:42 PM EST
Joined: 04-30-2020
Posts: 7
justaguy19 wrote:
Update - after 90 minutes I got an answer. Due to the large order amount they had to speak with me to verify. Should be good to go now. They upgraded me to faster shipping.


Maybe, since they said they needed to speak to you, they should have called you instead of making you wonder whats going on and having to be put on hold for so long???? Crabby Crab
frankj1 Offline
#7 Posted: Tue, Jun 9 2020, 8:25 PM EST
Joined: 02-08-2007
Posts: 44,219
did they say Hey 19?
No we can't talk at all.
KingoftheCove Offline
#8 Posted: Tue, Jun 9 2020, 11:27 PM EST
Joined: 10-08-2011
Posts: 7,631
frankj1 wrote:
did they say Hey 19?
No we can't talk at all.

I had a chance to see Steely Dan........in 1974........FOR FREE!
And I passed, cause I thought I was gonna get laid at this party.
I didn’t..........shoulda went to the concert. d'oh!
borndead1 Offline
#9 Posted: Wed, Jun 10 2020, 12:04 AM EST
Joined: 11-07-2006
Posts: 5,215
KingoftheCove wrote:
I had a chance to see Steely Dan........in 1974........FOR FREE!
And I passed, cause I thought I was gonna get laid at this party.
I didn’t..........shoulda went to the concert. d'oh!


Coulda, shoulda, woulda...but that's OK. Get back, jack, and do it again.

Sorry, coulda-nt resist.
Palama Offline
#10 Posted: Wed, Jun 10 2020, 12:49 AM EST
Joined: 02-05-2013
Posts: 23,635
KingoftheCove wrote:
I had a chance to see Steely Dan........in 1974........FOR FREE!
And I passed, cause I thought I was gonna get laid at this party.
I didn’t..........shoulda went to the concert. d'oh!


Funny you should mention the ‘74 Dan tour. Saw them with Jesse Colin Young as the opening act. Was a great show!

1974 would be the last year they would tour until 1993.
Johnnymyco Offline
#11 Posted: Tue, Jun 16 2020, 8:14 AM EST
Joined: 04-04-2019
Posts: 96
Old bastards
DrMaddVibe Offline
#12 Posted: Tue, Jun 16 2020, 9:19 AM EST
Joined: 10-21-2000
Posts: 55,398
Palama wrote:
Funny you should mention the ‘74 Dan tour. Saw them with Jesse Colin Young as the opening act. Was a great show!

1974 would be the last year they would tour until 1993.



I was there for the '93 tour opener!!!
tonygraz Offline
#13 Posted: Tue, Jun 16 2020, 11:24 AM EST
Joined: 08-11-2008
Posts: 20,232
Johnnymyco wrote:
Old bastards


Dumb noop whining about protests.
izonfire Offline
#14 Posted: Wed, Jun 17 2020, 6:19 PM EST
Joined: 12-09-2013
Posts: 8,645
Nobody cares for your company Johnny...
CaptainsAttic Offline
#15 Posted: Thu, Jun 18 2020, 12:35 PM EST
Joined: 06-06-2020
Posts: 1
We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?
Stogie1020 Offline
#16 Posted: Thu, Jun 18 2020, 1:02 PM EST
Joined: 12-19-2019
Posts: 5,312
CaptainsAttic wrote:
We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?


Holy WTF??
Mcdanielsamuel Offline
#17 Posted: Thu, Jun 18 2020, 3:31 PM EST
Joined: 04-28-2020
Posts: 611
CaptainsAttic wrote:
We show processing on our order for a week. Our bank account has not been charged and we cant get anyone to answer the phone or email? This order was smaller, only about $350.00 so whats the hold up?


I cannot read that very well. I think my eyesight is getting bad. Can you try to get it bigger. I have lost my magnifying glass.
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