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Last post 3 years ago by 8trackdisco. 11 replies replies.
CUSTOMER SERVICE SUCKS
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stewartsound Offline
#1 Posted: Thu, Jul 2 2020, 3:16 PM EST
Joined: 03-31-2020
Posts: 2
Ive had one out of 3 orders actually arrive. No customer service. No return call no returned email. Im done with this site. Never again. Buyer BEWARE
Palama Offline
#2 Posted: Thu, Jul 2 2020, 3:20 PM EST
Joined: 02-05-2013
Posts: 23,669
stewartsound wrote:
Ive had one out of 3 orders actually arrive. No customer service. No return call no returned email. Im done with this site. Never again. Buyer BEWARE


You're giving up too easily.

Depending on what you're bidding on (...and you don't overbid...), this place can still get you some of the best deals.

These are crazy times ya know.... Gonz
MACS Offline
#3 Posted: Thu, Jul 2 2020, 3:24 PM EST
Joined: 02-26-2004
Posts: 79,770
You signed up 3 months ago... in the middle of a 'pandemic'. People are sitting at home, ordering cigars, smoking cigars, drinking alcohol, and bored. Meanwhile... in CBid land... they're swamped with orders, working from home in some cases, and not getting to your e-mails fast enough.

Cry me a fkn river.
Whistlebritches Offline
#4 Posted: Thu, Jul 2 2020, 3:25 PM EST
Joined: 04-23-2006
Posts: 22,128
stewartsound wrote:
Ive had one out of 3 orders actually arrive. No customer service. No return call no returned email. Im done with this site. Never again. Buyer BEWARE



Funny I've been here 14 years and never once had a problem........NOT ONE!!!You might try upgrading your membership.


If that doesn't work PM JadeRose,he's the customer service guru round here
tonygraz Offline
#5 Posted: Thu, Jul 2 2020, 3:50 PM EST
Joined: 08-11-2008
Posts: 20,243
Stewartsound is another word for whining.
MACS Offline
#6 Posted: Thu, Jul 2 2020, 4:13 PM EST
Joined: 02-26-2004
Posts: 79,770
Poor fella... if he came here looking for sympathy he should have picked up a dictionary and looked between shit and syphilis.
clintCigar Offline
#7 Posted: Thu, Jul 2 2020, 4:46 PM EST
Joined: 05-14-2019
Posts: 4,682
Never had an issue. #PlatniumMember
8trackdisco Offline
#8 Posted: Thu, Jul 2 2020, 7:37 PM EST
Joined: 11-06-2004
Posts: 60,075
Think I solved the mystery.

I ordered one and got three.

Ps.. you smoke garbage.
MACS Offline
#9 Posted: Thu, Jul 2 2020, 7:51 PM EST
Joined: 02-26-2004
Posts: 79,770
8trackdisco wrote:
Think I solved the mystery.

I ordered one and got three.

Ps.. you smoke garbage.


Says the guy with all his good smokes in a special humidor that never opens.
Dg west deptford Offline
#10 Posted: Thu, Jul 2 2020, 7:59 PM EST
Joined: 05-25-2019
Posts: 2,836
# garnished with a parasol
8trackdisco Offline
#11 Posted: Thu, Jul 2 2020, 8:00 PM EST
Joined: 11-06-2004
Posts: 60,075
MACS wrote:
Says the guy with all his good smokes in a special humidor that never opens.


Had one about two weeks ago. That’s something.
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