America's #1 Online Cigar Auction
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Last post 3 years ago by Palama. 9 replies replies.
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JerryKaifetz Offline
#1 Posted: Sun, Aug 16 2020, 4:05 PM EST
Joined: 06-14-2019
Posts: 3
A WEEK after winning g 5 auction order is still"PROCESSING" and customer service is not responding to emails. Time to switch allegiance to CIGARS.COM, maybe...????
engletl Offline
#2 Posted: Sun, Aug 16 2020, 4:22 PM EST
Joined: 12-26-2000
Posts: 26,493
Same warehouse and distribution center...
CarsonTheCat Offline
#3 Posted: Sun, Aug 16 2020, 4:28 PM EST
Joined: 05-16-2020
Posts: 522
If customer service hasn't responded, best advice is to PM CelticBomber. He is the forum's customer service liaison for CigarBid. He generally helps when things get REALLY bogged down in customer service, and is usually very quick to respond and reconcile situations like you are experiencing.
frankj1 Offline
#4 Posted: Sun, Aug 16 2020, 6:31 PM EST
Joined: 02-08-2007
Posts: 44,211
this happened twice in an hour, Jerry?
corey sellers Offline
#5 Posted: Sun, Aug 16 2020, 6:37 PM EST
Joined: 08-21-2011
Posts: 10,354
Carson is right CelticBomber has helped me out numerous times in the past.
JerryKaifetz Offline
#6 Posted: Sun, Aug 16 2020, 8:01 PM EST
Joined: 06-14-2019
Posts: 3
Happened twice in one week or so. How does one PM Celtic Bomber?
rfenst Offline
#7 Posted: Sun, Aug 16 2020, 8:07 PM EST
Joined: 06-23-2007
Posts: 39,251
JerryKaifetz wrote:
Happened twice in one week or so. How does one PM Celtic Bomber?

Click on "inbox" and select "New PM". Send your request to "CelticBomber". Good luck.
Whistlebritches Offline
#8 Posted: Sun, Aug 16 2020, 9:56 PM EST
Joined: 04-23-2006
Posts: 22,128
I cannot believe they're ignoring a G 5 winner..........only a man of superior taste and class can obtain permission to enter the G 5 auction.
Palama Offline
#9 Posted: Mon, Aug 17 2020, 12:20 AM EST
Joined: 02-05-2013
Posts: 23,618
Whistlebritches wrote:
I cannot believe they're ignoring a G 5 winner..........only a man of superior taste and class can obtain permission to enter the G 5 auction.




He found the “G” spot? Gonz
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