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Last post 3 years ago by DrafterX. 5 replies replies.
Received Wrong Shipment.
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it's-chip Offline
#1 Posted: Thu, Sep 17 2020, 1:45 PM EST
Joined: 01-29-2019
Posts: 2
Help needed.....

I received my shipment on Monday and it did not contain what I had ordered. I've waited on hold for hours (before giving up) and sent in two emails (Monday & Tuesday) both unanswered.

What do you suggest? I really don't want to dispute the credit card charge. But, I don't know what else to do.

Chip
engletl Offline
#2 Posted: Thu, Sep 17 2020, 2:01 PM EST
Joined: 12-26-2000
Posts: 26,493
it's-chip wrote:
Help needed.....

I received my shipment on Monday and it did not contain what I had ordered. I've waited on hold for hours (before giving up) and sent in two emails (Monday & Tuesday) both unanswered.

What do you suggest? I really don't want to dispute the credit card charge. But, I don't know what else to do.

Chip

Depends...what was ordered and what was sent?
ZRX1200 Offline
#3 Posted: Thu, Sep 17 2020, 2:20 PM EST
Joined: 07-08-2007
Posts: 60,599
You need to PM Celticbomber he is the official customer service liaison. He’ll get you taken care of.

The other option is calling Dave he is the actual owner of CBid and he also likes to take care of long time forum members here when something goes wrong.

Call between 0900-1600 central time and ask for Dave:
(214) 914-3337
it's-chip Offline
#4 Posted: Thu, Sep 17 2020, 3:21 PM EST
Joined: 01-29-2019
Posts: 2
Thank you Z. I'll give it a shot.
DrafterX Offline
#5 Posted: Thu, Sep 17 2020, 3:32 PM EST
Joined: 10-18-2005
Posts: 98,548
d'oh!
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