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Bananajackson3 Offline
#1 Posted: Thu, Jan 14 2021, 3:07 AM EST
Joined: 01-02-2021
Posts: 1
Any one have any tips or tricks? My package has been lost in the mail, and I can’t get a response from cigar bids for the life of me. 25 cigars stuck in limbo.
Palama Offline
#2 Posted: Thu, Jan 14 2021, 4:43 AM EST
Joined: 02-05-2013
Posts: 23,618
Bananajackson3 wrote:
Any one have any tips or tricks? My package has been lost in the mail, and I can’t get a response from cigar bids for the life of me. 25 cigars stuck in limbo.


Sadly, no. CS has been a mess since the pandemic hit. E-mails are NOT getting responded to in a timely fashion and l-o-n-g waits on the phone before someone picks up. The good news is that once you get ahold of someone, your issue usually gets resolved then and there. A couple of forum members have stepped up to try to help but one had eye surgery the other day, the other still in training so telling you to PM CelticBomber or ClintCigar may not be too helpful at the moment.

However, is your issue a CBid problem or something you need to take up with USPS? Think
Jsnyder147 Offline
#3 Posted: Thu, Jan 14 2021, 7:59 AM EST
Joined: 12-26-2020
Posts: 478
That does sound like a shipping issue to me.. what’s your tracking number say?

I thought ClintCigar finished his training already?
deadeyedick Offline
#4 Posted: Thu, Jan 14 2021, 8:43 AM EST
Joined: 03-13-2003
Posts: 17,068
Don't we already have a J Snyder here?
tonygraz Offline
#5 Posted: Thu, Jan 14 2021, 9:00 AM EST
Joined: 08-11-2008
Posts: 20,230
Jsnyder147 wrote:
...I thought ClintCigar finished his training already?


Just the toilet part.
ZKing Offline
#6 Posted: Thu, Jan 14 2021, 12:31 PM EST
Joined: 05-23-2018
Posts: 40
I heard you get a special priority number once you hit platinum membership status
izonfire Offline
#7 Posted: Thu, Jan 14 2021, 6:40 PM EST
Joined: 12-09-2013
Posts: 8,644
I just dropped a special priority number two...
clintCigar Offline
#8 Posted: Thu, Jan 14 2021, 10:40 PM EST
Joined: 05-14-2019
Posts: 4,682
I just took a dump in the trash can so i got a ways to go
CheapPrick Offline
#9 Posted: Fri, Jan 15 2021, 4:31 PM EST
Joined: 11-25-2019
Posts: 535
Only thing you can do is get on the phone and try to connect... emails and messages don't work.
24132413 Offline
#10 Posted: Sat, Feb 13 2021, 11:01 PM EST
Joined: 01-25-2017
Posts: 556
I put my phone on speaker and carry it with me and do something else. Around an hour later or so someone always answers. That's it. Nothing to it. Just do it.
CheapPrick Offline
#11 Posted: Sun, Feb 14 2021, 5:14 AM EST
Joined: 11-25-2019
Posts: 535


Also, being lost in the mail has nothing to do with CBid... That's the post office... I'd give it a week or two then iron it out with usps.. if no go, cancel the order on your cc.
tonygraz Offline
#12 Posted: Sun, Feb 14 2021, 6:10 AM EST
Joined: 08-11-2008
Posts: 20,230
Did you really think CBID would take someone named "Bananajackson3" seriously ?
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