America's #1 Online Cigar Auction
first, best, biggest!

Last post 3 years ago by HockeyDad. 24 replies replies.
customer service or lack there of
Clete Offline
#1 Posted:
Joined: 09-28-2020
Posts: 2
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????
rfenst Offline
#2 Posted:
Joined: 06-23-2007
Posts: 39,251
Clete wrote:
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????

If something like that happened to me, I would simply dispute the credit/debit card charge with my bank.
Ram27 Offline
#3 Posted:
Joined: 04-30-2005
Posts: 48,989
rfenst wrote:
If something like that happened to me, I would simply dispute the credit/debit card charge with my bank.




PLUS 1
frankj1 Offline
#4 Posted:
Joined: 02-08-2007
Posts: 44,211
3 email + 3 calls + 3 hours = 9


NINE!!!
Palama Offline
#5 Posted:
Joined: 02-05-2013
Posts: 23,621
Clete wrote:
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????


If your order was processed, packed and shipped, isn’t it a shipper issue? Think
8trackdisco Offline
#6 Posted:
Joined: 11-06-2004
Posts: 60,065
Clete wrote:
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????


What is the difference in tone between one, three, seven, and twenty question marks? Examples of each # of question marks would be helpful to better understand.

Briefly dated a girl who would limit it to three (initially) in emails. Then went to four. Toward the end, it got to five.

Soon thereafter she was diagnosed as Bi-Polar.

I’m not a doctor, but in college, I did get a 100% score on all essays, quizzes and tests in Abnormal Psychology.

Shipping issues are major emotional events. Don’t discount other medication options. For my MIL, she swore by Midol. Until of course.... The Drying. (Change of Life, not an upcoming Stephen King novel).

Let me know if I can provide further assistance.
dkeage Offline
#7 Posted:
Joined: 03-05-2004
Posts: 15,149
8trackdisco wrote:
What is the difference in tone between one, three, seven, and twenty question marks? Examples of each # of question marks would be helpful to better understand.

Briefly dated a girl who would limit it to three (initially) in emails. Then went to four. Toward the end, it got to five.

Soon thereafter she was diagnosed as Bi-Polar.

I’m not a doctor, but in college, I did get a 100% score on all essays, quizzes and tests in Abnormal Psychology.

Shipping issues are major emotional events. Don’t discount other medication options. For my MIL, she swore by Midol. Until of course.... The Drying. (Change of Life, not an upcoming Stephen King novel).

Let me know if I can provide further assistance.



Wow. Email wasn’t even invented until after I was married...

Did y’all used to page each other ?




Oh yeah.....women and Bi-Polar is redundant....
8trackdisco Offline
#8 Posted:
Joined: 11-06-2004
Posts: 60,065
dkeage wrote:
Wow. Email wasn’t even invented until after I was married...

Did y’all used to page each other ?




Oh yeah.....women and Bi-Polar is redundant....


It was a precursor to the email of today. Punch card/mimeograph hybrid. Can send you the transcripts in micro fiche.

We dated in Paris. Much to my wife’s chagrin, about once a year, we exchange faxes.

She was older. It was carbon paper dating.
MACS Offline
#9 Posted:
Joined: 02-26-2004
Posts: 79,741
You said all that stuff and you weren't stoned...

Imagine if you got stoned. I read it that way, though...

As if you were stoned. I'm not stoned.
8trackdisco Offline
#10 Posted:
Joined: 11-06-2004
Posts: 60,065
MACS wrote:
You said all that stuff and you weren't stoned...

Imagine if you got stoned. I read it that way, though...

As if you were stoned. I'm not stoned.


See? Look how messed up I am on my own. People want me to add weed to the mix?

Clere,
Anything new on the package?

(Whoops. Typo)

Anything new with the package??????????????????????????????????
tonygraz Online
#11 Posted:
Joined: 08-11-2008
Posts: 20,230
Call the help line toll free at 888-388-2683 - they are very willing to help and little if any hold time.
izonfire Offline
#12 Posted:
Joined: 12-09-2013
Posts: 8,644
Clete wrote:
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????

Get a grip Clete!!!

Before you get a hold of a body, any body, why don't you first try to get a hold of yourself?
Rub one out, calm down, and quit actin like a bitch.

So you've tried 3 different e mail and been on hold 3 times once for 3 hours.
Try 6, 6, and 6.

Only then will you be rewarded for your sacrifice...
izonfire Offline
#13 Posted:
Joined: 12-09-2013
Posts: 8,644
MACS wrote:
You said all that stuff and you weren't stoned...

Imagine if you got stoned. I read it that way, though...

As if you were stoned. I'm not stoned.

Damn, you said stoned a lot!
You sure you're not stoned???
JadeRose Offline
#14 Posted:
Joined: 05-15-2008
Posts: 19,525
I'm outraged.

and stoned
MACS Offline
#15 Posted:
Joined: 02-26-2004
Posts: 79,741
izonfire wrote:
Damn, you said stoned a lot!
You sure you're not stoned???


Well, maybe I was. Anxious
Jsnyder147 Offline
#16 Posted:
Joined: 12-26-2020
Posts: 478
Well, they'll stone you when you're walking on the street
Palama Offline
#17 Posted:
Joined: 02-05-2013
Posts: 23,621
Jsnyder147 wrote:
Well, they'll stone you when you're walking on the street


Well, they'll stone you when you're trying to be so good
They'll stone you just like they said they would
They'll stone you when you're trying to go home
And they'll stone you when you're there all alone
But I would not feel so all alone
Everybody must get stoned

Well, they'll stone you when you're walking on the street
They'll stone you when you're tryin' to keep your seat
They'll stone you when you're walkin' on the floor
They'll stone you when you're walkin' to the door
But I would not feel so all alone
Everybody must get stoned

They'll stone you when you're at the breakfast table
They'll stone you when you are young and able
They'll stone you when you're tryin' to make a buck
Then they'll stone you and then they'll say "good luck"
Tell ya what, I would not feel so all alone
Everybody must get stoned

Well, they'll stone you and say that it's the end
Then they'll stone you and then they'll come back again
They'll stone you when you're riding in your car
They'll stone you when you're playing your guitar
Yes, but I would not feel so all alone
Everybody must get stoned alright

Well, they'll stone you when you walk all alone
They'll stone you when you are walking home
They'll stone you and then say you are brave
They'll stone you when you are set down in your grave
But I would not feel so all alone
Everybody must get stoned
bgz Offline
#18 Posted:
Joined: 07-29-2014
Posts: 13,023
^ Probably the only Bob Dylan song I like sung by Bob Dylan.
DrMaddVibe Offline
#19 Posted:
Joined: 10-21-2000
Posts: 55,389
Clete wrote:
I have a lost order and cannot get a hold of any body. I have tried 3 different e mail and been on hold 3 times once for 3 hours until my phone actually gave up. How do I get a hold of the business?????????????????????????????????



Oh, so close...The magic happens with the 4th email and in the 4th hour of the 4th time when Jupiter was aligned with Pluto! The moon was in the seventh...
lking3849 Offline
#20 Posted:
Joined: 05-17-2018
Posts: 1
I've run into the same experience. Had won bids on four different cigars-one was the RP Vintage 1979 6 inch. Received RP Vintage 1990 5.5 inch instead. Have also now sent three emails and have twice been on the phone for an hour each and not once did anyone pick up nor have they responded to the emails. Worst customer service ever. Hate to think about seeking out other cigar sites due to the costs here, but I'm beginning to see no alternative.
Palama Offline
#21 Posted:
Joined: 02-05-2013
Posts: 23,621
lking3849 wrote:
I've run into the same experience. Had won bids on four different cigars-one was the RP Vintage 1979 6 inch. Received RP Vintage 1990 5.5 inch instead. Have also now sent three emails and have twice been on the phone for an hour each and not once did anyone pick up nor have they responded to the emails. Worst customer service ever. Hate to think about seeking out other cigar sites due to the costs here, but I'm beginning to see no alternative.


Oh my, one more! Brick wall

How many lost souls are out there? Gonz
frankj1 Offline
#22 Posted:
Joined: 02-08-2007
Posts: 44,211
Palama wrote:
Oh my, one more! Brick wall

How many lost souls are out there? Gonz

I've run out of bedrooms
Smooth light Offline
#23 Posted:
Joined: 06-26-2020
Posts: 3,598
Just rift looking for a new raft. (Iking, you can)hit the road 3849: you can whine, and piss and moan all you want, please take it somewhere else.
Cause theirs no 'pity party' here, for people to lazy to check past post.
HockeyDad Offline
#24 Posted:
Joined: 09-20-2000
Posts: 46,119
frankj1 wrote:
I've run out of bedrooms


I gave you a pass on that one. Not lost long enough.
Users browsing this topic
Guest