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Forgive my ignorance (I don't have one) but isn't it a beverage refrigerator? What is it supposed to do other than blow cold air?

No experience either, but I'd try to see if the company has an answer, or just skip the temp control if that's an option

I was thinking that too just leave it unplugged and use it that way.

I have an audew. I keep mine unplugged. When it warms up I’ll plug it back in. I’m not sure what model you have but that may help

It seems to me any unit with a cooler will operate either as "cooling on" or "Cooling not on", but unless it's a really sophisticated unit, I doubt it heats the air to get the temp up.

I mean, if you suddenly jacked up the temp on your fridge, it's not like a heater will kick on to get the temp up, it just won't start cooling until the higher temp is reached.

Now, if that higher temp IS reached but the unit disregards the reading and fails to cool, or it cools down to the temp you set and then continues to cool, there is probably something wrong with the thermostatic switch. I have a portable AC unit that does this. It's either on or off, no actual temp control regardless of what temp I dial in on the control panel...

So there are different models. Only one of the models has the letter H in the model heats. All the others only cool. So if it's colder in your house the temp will read lower then what you set it at. I have a different brand that doesn't heat. I set it at 67 and starts around 65ish which I'm ok with. If you can get a temp gun and read the inside all over. Mine is always 1-2 degrees different in different areas of the cooler.

Just finished talking to newair customer support. It has a bad heat sink/cooling kit 59.95 for the part

Didn’t mean to post that twice sorry

Didn’t realize newair heated and cooled. My Audew only cools, does the job for me though.

Kinda like this vacuum sucks?