I have looked into it further and have determined the problem -
The business climate has changed.
Ahh, the good old days when you could just place an order, and it would ship soon after.
Unfortunately, we've been forced to adopt a number of liberal policies in order to please the Wokies.
First, your order is analyzed by the Department of Diversity and Inclusion,
Where they determine if your order is biased and showing any signs of misrepresentation.
From there, it goes to the Department of Equity,
Where they determine if your cigars are too good for you based on your position in the social strata,
and whether they should go to someone who has been underserved by society and is more deserving.
Then it goes to the Department of Racial Equality,
Where they determine if your order has racist undertones and intentions.
Which has been a problem, since TonyGraz heads up that department.
Since he has been in this position, he has determined that every single order is racist,
And has irreversibly cancelled them. I’m suspecting that your order fell victim to Tony.
We really have to get rid of that a$$hole. He is absolutely killing our business.