America's #1 Online Cigar Auction
first, best, biggest!

Last post 21 months ago by tonygraz. 22 replies replies.
Order Problems
Jump to Bottom | Previous Topic | Next Topic
Heinz Offline
#1 Posted: Fri, Aug 12 2022, 4:06 PM EST
Joined: 01-12-2021
Posts: 2
Is there anyone who can help with order issues? My order was paid for, but not shipped.

No response from emails and I was on hold for over 2 hours and no agent answered.

Celticbomber is no longer handling customer service issues.

Thank you!
Stogie1020 Offline
#2 Posted: Fri, Aug 12 2022, 4:53 PM EST
Joined: 12-19-2019
Posts: 5,297
You gotta try to ketchup, we been going through this for a while.
tonygraz Offline
#3 Posted: Fri, Aug 12 2022, 9:38 PM EST
Joined: 08-11-2008
Posts: 20,222
We like Hunt's better.
Palama Offline
#4 Posted: Fri, Aug 12 2022, 11:57 PM EST
Joined: 02-05-2013
Posts: 23,598
tonygraz wrote:
We like Hunt's better.


Heinz is our brand of choice but no biggie if we use Hunt’s.
Jakethesnake86 Offline
#5 Posted: Sat, Aug 13 2022, 7:15 AM EST
Joined: 12-29-2020
Posts: 4,072
I’m a del monte kinda guy. But I’ll rock hienz.
bgz Offline
#6 Posted: Sat, Aug 13 2022, 7:31 AM EST
Joined: 07-29-2014
Posts: 13,023
Heinz wrote:

Celticbomber is no longer handling customer service issues.


Tell me it ain't so!!!!

I've seen him b*tch about how overworked and underpaid he is...

But I don't think he put in his notice.
Sunoverbeach Offline
#7 Posted: Sat, Aug 13 2022, 8:36 AM EST
Joined: 08-11-2017
Posts: 14,647
No, the info he's forwarding is that he's on a three month hiatus. Well deserved, sure, but still feels like he's slacking a little
bgz Offline
#8 Posted: Sat, Aug 13 2022, 9:12 AM EST
Joined: 07-29-2014
Posts: 13,023
Going to have to have a talk with his supervisor, who is that again?
Stogie1020 Offline
#9 Posted: Sat, Aug 13 2022, 12:15 PM EST
Joined: 12-19-2019
Posts: 5,297
I don't relish having to tell you this, but service is not at an all time high.
clintCigar Offline
#10 Posted: Sat, Aug 13 2022, 12:54 PM EST
Joined: 05-14-2019
Posts: 4,682
CelticBomber is blowing u off b/c he is on vacation
Heinz Offline
#11 Posted: Sat, Aug 13 2022, 1:16 PM EST
Joined: 01-12-2021
Posts: 2
I later learned that he is on paternity leave for 3 months.

Is there any other customer service rep. or supervisor that we can contact?
bgz Offline
#12 Posted: Sat, Aug 13 2022, 1:30 PM EST
Joined: 07-29-2014
Posts: 13,023
Heinz wrote:
I later learned that he is on paternity leave for 3 months.




Yeah!!!

If you ever talk to him, be sure to congratulate him on his immortalization in emoji form.

Heinz wrote:


Is there any other customer service rep. or supervisor that we can contact?


Yeah!!!

I believe he has an alt account called "MajorBoobage" that the inbox hasn't filled up yet. Yeah, try pming MajorBoobage.
tonygraz Offline
#13 Posted: Sat, Aug 13 2022, 6:07 PM EST
Joined: 08-11-2008
Posts: 20,222
I think he is actually on maternity leave.
KingoftheCove Offline
#14 Posted: Sat, Aug 13 2022, 6:48 PM EST
Joined: 10-08-2011
Posts: 7,630
tonygraz wrote:
I think he is actually on maternity leave.

Oh jeezus!
Celtic went and did one of those wacko surgeries where a man carries a baby?!
What next?
Well, I guess he could take hormones so he can nurse the child.
His moobs are certainly big enough…
frankj1 Offline
#15 Posted: Sat, Aug 13 2022, 9:55 PM EST
Joined: 02-08-2007
Posts: 44,211
Stogie1020 wrote:
I don't relish having to tell you this, but service is not at an all time high.

you're a very bad man
Stogie1020 Offline
#16 Posted: Sun, Aug 14 2022, 3:50 PM EST
Joined: 12-19-2019
Posts: 5,297
Geez Frank, I just don't think this guy is going to cut the mustard around here. That's all.
Sunoverbeach Offline
#17 Posted: Sun, Aug 14 2022, 5:11 PM EST
Joined: 08-11-2017
Posts: 14,647
Dam! Had a ketchup one, but saw that got burned early
tonygraz Offline
#18 Posted: Sun, Aug 14 2022, 7:42 PM EST
Joined: 08-11-2008
Posts: 20,222
frankj1 wrote:
you're a very bad man


That's what it took to make the Commie 13, Comrade.
burning_sticks Offline
#19 Posted: Mon, Aug 15 2022, 7:04 PM EST
Joined: 08-17-2020
Posts: 152
Little over a month ago I received an order that didn't have the correct cigars. Emailed and never got a response, but today the correct cigars showed up at the door. So I guess they do have customer service after all.
Sunoverbeach Offline
#20 Posted: Mon, Aug 15 2022, 7:11 PM EST
Joined: 08-11-2017
Posts: 14,647
The wheels are in motion
frankj1 Offline
#21 Posted: Mon, Aug 15 2022, 9:21 PM EST
Joined: 02-08-2007
Posts: 44,211
Stogie1020 wrote:
Geez Frank, I just don't think this guy is going to cut the mustard around here. That's all.

remember Hines Hines and Dad?
Used to be on the Mike Douglas show a lot...or was it Merv?
tonygraz Offline
#22 Posted: Tue, Aug 16 2022, 6:24 AM EST
Joined: 08-11-2008
Posts: 20,222
All gone now - RIP



Edit: Maurice Jr. is still alive at 78 years old.
Users browsing this topic
Guest
Back to Top