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Last post 20 months ago by Cracker Jack Kid. 17 replies replies.
Customer Service?
jj7015 Offline
#1 Posted:
Joined: 09-01-2014
Posts: 1
Anyone else having trouble getting through to Customer Service? I was on hold for 45 minutes last week and on hold another 20 minutes today.
tonygraz Offline
#2 Posted:
Joined: 08-11-2008
Posts: 20,175
No.
Sunoverbeach Offline
#3 Posted:
Joined: 08-11-2017
Posts: 14,588
20-45mins isn't going to cut it in current conditions. You have to really want it
KingoftheCove Offline
#4 Posted:
Joined: 10-08-2011
Posts: 7,603
This is the technique…
Call CS, then just go shopping, cut the lawn, smoke a cigar, whatever…….
Come back 2 hours later……..you will only have to wait another 30-40 minutes….
Sunoverbeach Offline
#5 Posted:
Joined: 08-11-2017
Posts: 14,588
And make sure your phone has a full charge
frankj1 Offline
#6 Posted:
Joined: 02-08-2007
Posts: 44,211
KingoftheCove wrote:
This is the technique…
Call CS, then just go shopping, cut the lawn, smoke a cigar, whatever…….
Come back 2 hours later……..you will only have to wait another 30-40 minutes….

9 years
one post

what's a mutha to do?
8trackdisco Offline
#7 Posted:
Joined: 11-06-2004
Posts: 60,000
Aren’t all these posts technically Cigars and Related?
HankT Offline
#8 Posted:
Joined: 03-16-2022
Posts: 1
I have sent 3 costumer service requests and waited on hold for over an hour 3 times to try and resolve an order issue. I have just given up.
Stogie1020 Offline
#9 Posted:
Joined: 12-19-2019
Posts: 5,231
Hank, dispute the charges with your CC.

I am sure they will fill your order eventually, but if you don't feel like waiting around like the fifth guy at a four girl gangbang, call your CC and dispute the charges.
Aarik Offline
#10 Posted:
Joined: 12-10-2020
Posts: 10
There is no customer service.
Try calling cigars international and ask them to knock next door.
Or call one of their stores.

None of the above work, that’s why cigars are cheap here.
KingoftheCove Offline
#11 Posted:
Joined: 10-08-2011
Posts: 7,603
frankj1 wrote:
9 years
one post

what's a mutha to do?

Eh……….I gave up a while back……I dont even bother looking at the crying noob brigade any more.

Poor Shana……………..it must be a chit show like no other over there…
PAISAN Offline
#12 Posted:
Joined: 11-08-2006
Posts: 3
Been trying for 3 days to find out why I don’t have all my cigars I ordered .over 3&1/2 hours on the phone . Cust service SUCKS
DrafterX Offline
#13 Posted:
Joined: 10-18-2005
Posts: 98,508
OhMyGod
Stogie1020 Offline
#14 Posted:
Joined: 12-19-2019
Posts: 5,231
2006 Paisan? 3 posts?


We may have a record here.
corey sellers Offline
#15 Posted:
Joined: 08-21-2011
Posts: 10,339
Dam will it ever end. Dam CelticBomber you need to get with the program and work some overtime to catch up.
Sunoverbeach Offline
#16 Posted:
Joined: 08-11-2017
Posts: 14,588
Maternity leave. He's popping out a baby Bomber
Cracker Jack Kid Offline
#17 Posted:
Joined: 08-23-2022
Posts: 65
All these problems keep popping up I think it's an invasion of dumbasses happening. I get my **** on time every time.
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