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Last post 20 months ago by HockeyDad. 16 replies replies.
Refit card issues
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Basher052 Offline
#1 Posted: Wed, Sep 7 2022, 8:23 PM EST
Joined: 03-19-2017
Posts: 1
So I got a notice about my CC. I have gone online and replaced it with an updated card but still can’t order and no one answers emails or the phone. Been onhold for over an hour multiple times. It times out and hangs up on me.

Anyone have and suggestions?
frankj1 Offline
#2 Posted: Wed, Sep 7 2022, 8:28 PM EST
Joined: 02-08-2007
Posts: 44,211
this won't end well...
KingoftheCove Offline
#3 Posted: Wed, Sep 7 2022, 8:45 PM EST
Joined: 10-08-2011
Posts: 7,631
Well, read thru the posts, and you’ll find that calling is about your only alternative……..horrendous hold times……..sorry.
There are other places to buy cigars onlince, auctions too….
8trackdisco Offline
#4 Posted: Wed, Sep 7 2022, 9:11 PM EST
Joined: 11-06-2004
Posts: 60,062
Basher052 wrote:
So I got a notice about my CC. I have gone online and replaced it with an updated card but still can’t order and no one answers emails or the phone. Been onhold for over an hour multiple times. It times out and hangs up on me.

Anyone have and suggestions?


Probably get a better result posting under the Cigars and Related section.

Mainly because it is Related to Cigars.

You’ll see few unhappy posters similar to yours.

It might help your plight.

Good luck.
Sunoverbeach Offline
#5 Posted: Wed, Sep 7 2022, 10:05 PM EST
Joined: 08-11-2017
Posts: 14,647
Phone or close the account altogether and start your new life as Basher053
HockeyDad Offline
#6 Posted: Wed, Sep 7 2022, 10:32 PM EST
Joined: 09-20-2000
Posts: 46,118
Sunoverbeach wrote:
Phone or close the account altogether and start your new life as Basher053

It’s like witness protection.
ZRX1200 Offline
#7 Posted: Wed, Sep 7 2022, 10:38 PM EST
Joined: 07-08-2007
Posts: 60,577
Your best bet is using Celticbomber’s link to Amazon and buy him a wig or some hair growth products, then private message him for help when it arrives.
Redheddude222 Offline
#8 Posted: Thu, Sep 8 2022, 5:15 AM EST
Joined: 04-09-2020
Posts: 3
I’m currently going through the same thing. Have been using Cbid for years, never any issues, but now my current order says it has issues processing my payment. No one will answer the phone or emails. I’ve tried updating my card info and it hasn’t seemed to help.
DrMaddVibe Offline
#9 Posted: Thu, Sep 8 2022, 6:05 AM EST
Joined: 10-21-2000
Posts: 55,389
In your case...it's because you're a ginger.

Sorry.
HockeyDad Offline
#10 Posted: Thu, Sep 8 2022, 9:49 AM EST
Joined: 09-20-2000
Posts: 46,118
Gingers have no souls.
Redheddude222 Offline
#11 Posted: Thu, Sep 8 2022, 9:06 PM EST
Joined: 04-09-2020
Posts: 3
Tried calling again, still didn’t get further than an hour plus on hold. No response to the emails I’ve sent. Do they not care about taking people’s money anymore?
8trackdisco Offline
#12 Posted: Thu, Sep 8 2022, 9:09 PM EST
Joined: 11-06-2004
Posts: 60,062
Redheddude222 wrote:
Tried calling again, still didn’t get further than an hour plus on hold. No response to the emails I’ve sent. Do they not care about taking people’s money anymore?


You’ll get quick results once you send them a photo proving you aren’t a Ginger.
frankj1 Offline
#13 Posted: Thu, Sep 8 2022, 9:12 PM EST
Joined: 02-08-2007
Posts: 44,211
8trackdisco wrote:
You’ll get quick results once you send them a photo proving you aren’t a Ginger.

carpet though, not window treatments
dkeage Offline
#14 Posted: Thu, Sep 8 2022, 9:39 PM EST
Joined: 03-05-2004
Posts: 15,149
frankj1 wrote:
carpet though, not window treatments

You did notice the part of his username that says it’s a dude, right?Sick
Sunoverbeach Offline
#15 Posted: Thu, Sep 8 2022, 9:44 PM EST
Joined: 08-11-2017
Posts: 14,647
Frankie doesn't discriminate
HockeyDad Offline
#16 Posted: Thu, Sep 8 2022, 10:31 PM EST
Joined: 09-20-2000
Posts: 46,118
It’s 2022 after all. Get some Frankie
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