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Last post 7 years ago by Nicholas M. 27 replies replies.
I heard CBID is having order issues
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teedubbya Offline
#1 Posted: Tue, Mar 7 2017, 5:09 PM EST
Joined: 08-14-2003
Posts: 95,637
Has anyone else heard this or been able to confirm this with CS?
dharbolt Offline
#2 Posted: Tue, Mar 7 2017, 5:10 PM EST
Joined: 08-03-2013
Posts: 6,931
Not I, all good in my neck of the woods.
Abrignac Offline
#3 Posted: Tue, Mar 7 2017, 5:11 PM EST
Joined: 02-24-2012
Posts: 17,259
Orders??? What orders???
teedubbya Offline
#4 Posted: Tue, Mar 7 2017, 5:13 PM EST
Joined: 08-14-2003
Posts: 95,637
I just looked at my order history. It's about once a year with a couple years skipped. High dollar too. One year I doubled my average and spent just under a hunnert dollah

I honestly didn't realize I'd stopped ordering to tat extent. Most of what I ordered wasn't even cigars.
Abrignac Offline
#5 Posted: Tue, Mar 7 2017, 5:18 PM EST
Joined: 02-24-2012
Posts: 17,259
teedubbya wrote:
.... what I ordered wasn't even cigars.


Still buying mint flavored buttplugs to go with your Papa Murphy's for $3.50?
Peckerhead Offline
#6 Posted: Tue, Mar 7 2017, 5:19 PM EST
Joined: 05-02-2016
Posts: 479
Lies.

..all lies.
No good lyin' mofos. smh
MACS Offline
#7 Posted: Tue, Mar 7 2017, 5:25 PM EST
Joined: 02-26-2004
Posts: 79,741
My order history only goes back to 2009... weird.
SteveS Offline
#8 Posted: Tue, Mar 7 2017, 5:38 PM EST
Joined: 01-13-2002
Posts: 8,751
I've set the majority of my order history on fire and the ashes have been discarded ...
elRopo Offline
#9 Posted: Tue, Mar 7 2017, 5:40 PM EST
Joined: 02-17-2014
Posts: 905
Dog rockets is all I ever buy from here, the good stuff is all bid up above my go-to suppliers price and shipping on top of that. Only have one order outstanding from 2/10 for a fiver I won for $6. Guess I'm one of the lucky ones. I haven't been around here that long but this snafu has been something to behold.
gummy jones Offline
#10 Posted: Tue, Mar 7 2017, 6:07 PM EST
Joined: 07-06-2015
Posts: 7,969
I ordered a whole roll of grizz mint and have been waiting so long my lip is starting to heal. Unacceptable.

I'm taking my business to snuffbid.com
nick danger Offline
#11 Posted: Tue, Mar 7 2017, 7:21 PM EST
Joined: 10-11-2009
Posts: 3
Definitely something is screwy in Denmark - 1 the Customer Service line is always on a busy signal 2 my order is one week overdue 3 it looks like my order is wrong anyway and I can't get them on the phone 4 I have not recieved any shipping order whatsoever & I should have got that last week.
Going to think twice about ordering anything else from them if they don't make it right.
mikey1597 Offline
#12 Posted: Tue, Mar 7 2017, 7:26 PM EST
Joined: 05-18-2007
Posts: 14,162
I get my gubment cheese every month
teedubbya Offline
#13 Posted: Tue, Mar 7 2017, 8:43 PM EST
Joined: 08-14-2003
Posts: 95,637
Macs mine only goes to 2009 too. I ordered quite a bit before that. Not since.
cgbgjr Offline
#14 Posted: Sat, Mar 18 2017, 6:21 PM EST
Joined: 08-18-2004
Posts: 997
teedubbya wrote:
Macs mine only goes to 2009 too. I ordered quite a bit before that. Not since.


I actually save the old receipts--if we had a colder winter I would have started burning them in the wood stove--but I have them since 2006.

Fortunately I have not bid here for a while--but I will be back someday soon...

Speaking of burning, I will not mention my twenty three day pending order at the sister site. ;-)
Nicholas M Offline
#15 Posted: Sun, Mar 19 2017, 6:13 PM EST
Joined: 12-21-2015
Posts: 2
I have been waiting since feb 27 fory order, no response from customer service. Sent multiple order request and looks like this is the end of a long relationship.Had enough of there inaction. Probably send 600 to 700 bucks a year for the past 5 years. Someone else will benefit from my money. CigarBid no more!!!!!
jskaldskal Offline
#16 Posted: Sun, Mar 19 2017, 6:21 PM EST
Joined: 09-13-2014
Posts: 5
that ul learn em
jskaldskal Offline
#17 Posted: Sun, Mar 19 2017, 6:21 PM EST
Joined: 09-13-2014
Posts: 5
that ul learn em
kenmathews Offline
#18 Posted: Mon, Mar 20 2017, 2:46 PM EST
Joined: 09-04-2015
Posts: 1
I have the same problems. No order, no responses, constant busy signal. EXCEPT last Friday 4:30 pm ET, when I did get an answer from the number. Recorded message telling me that the office was now closed as the hours are Monday thro Friday 9am to 5pm ET!
bgz Offline
#19 Posted: Mon, Mar 20 2017, 2:48 PM EST
Joined: 07-29-2014
Posts: 13,023
Nicholas M wrote:
I have been waiting since feb 27 fory order, no response from customer service. Sent multiple order request and looks like this is the end of a long relationship.Had enough of there inaction. Probably send 600 to 700 bucks a year for the past 5 years. Someone else will benefit from my money. CigarBid no more!!!!!


No wonder why they don't respond to you, you're not spending enough.

5 Years ago was 2015 right? That's your join date.
djevans Offline
#20 Posted: Wed, Mar 22 2017, 10:35 AM EST
Joined: 11-08-2015
Posts: 2
It's unfortunate , but good things come to an end. I have enjoyed my relationship with cigarbid, however the business they have been doing lately is unexceptable I have cigars lost in the mail , no one is answering the phones, and they managed to still get money. I'm trying to give the company the benefit of the doubt it's not looking good for me (constantly loosing money). The company is not even reading emails it appears. For me the company is on a short leash. BE CAREFUL MY FELLOW SMOKERS MOVING Forward.
DrMaddVibe Offline
#21 Posted: Wed, Mar 22 2017, 10:49 AM EST
Joined: 10-21-2000
Posts: 55,389
SteveS wrote:
I've set the majority of my order history on fire and the ashes have been discarded ...



Ah yes...destroy all the evidence!Herfing
DrMaddVibe Offline
#22 Posted: Wed, Mar 22 2017, 10:49 AM EST
Joined: 10-21-2000
Posts: 55,389
djevans wrote:
It's unfortunate , but good things come to an end. I have enjoyed my relationship with cigarbid, however the business they have been doing lately is unexceptable I have cigars lost in the mail , no one is answering the phones, and they managed to still get money. I'm trying to give the company the benefit of the doubt it's not looking good for me (constantly loosing money). The company is not even reading emails it appears. For me the company is on a short leash. BE CAREFUL MY FELLOW SMOKERS MOVING Forward.



Think



I think you're lying.
defk3000 Offline
#23 Posted: Wed, Mar 22 2017, 12:36 PM EST
Joined: 01-30-2017
Posts: 20
File a dispute with your credit card company. Once they attempt to contact the vendor themselves and get no response they'll refund you.

I would like to cancel any order from 40+ days ago without sitting ion the phone for 45 minutes with no answer. It doesn't take a month and a half to ship an order.
djevans Offline
#24 Posted: Wed, Mar 22 2017, 2:13 PM EST
Joined: 11-08-2015
Posts: 2
Wow thanks for that I'm nieive still ordering sticks. I definitely know how to dispute them now. I will stop ordering sticks I must say I have been spoiled. If and fellow smokers can direct to a reputable site it would be most appreciated.
Splitbrowtine2002 Offline
#25 Posted: Wed, Mar 22 2017, 2:16 PM EST
Joined: 02-08-2016
Posts: 1
I am a big customer who is getting perturbed. I've never had a problem with customer service but they must be having serious issues. My order should have shipped Monday 3/20/17 but when I didn't get an email notifying me it was on the way, I knew something was amiss. I sent an email to customer service that day and haven't heard back so today 3/22/17 I tried calling and have been on hold for 49 minutes and no one has answered. They need to post something on the website or send out an email explaining what's going on ASAP or they will be losing customers, including myself.
gummy jones Offline
#26 Posted: Wed, Mar 22 2017, 2:20 PM EST
Joined: 07-06-2015
Posts: 7,969
Splitbrowtine2002 wrote:
I am a big customer who is getting perturbed.


how big?
like my 600lb life big?
Nicholas M Offline
#27 Posted: Thu, Mar 23 2017, 8:29 PM EST
Joined: 12-21-2015
Posts: 2
bgz wrote:
No wonder why they don't respond to you, you're not spending enough.

5 Years ago was 2015 right? That's your join date.


Took some time out of my schedule for you Mr. Mathematician
Joined the forum in2015 yes, been purchasing from cbid for much longer. Thank you for dissecting my complaint and thanks for the advice and help with straightening out my order problems.
Regards,
Your brother of the leaf
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