America's #1 Online Cigar Auction
first, best, biggest!

Last post 6 years ago by Bur. 12 replies replies.
Mothership promo code expired with no warning-fine whine anyone?
Bur Offline
#1 Posted:
Joined: 07-31-2012
Posts: 5,638
OK here goes, gonna be a whino cause normally C-Bid, the Mothership and associated businesses have been great to me, and tried to help this morning but shifted the ground under me.

If you have your Mothership June II catalog, the cover offer is a "Fiddy" dollar gift card with any purchase over $50, with the rules and how to get it on page 2. NOWHERE does it mention an expiration date or "limited time, subject to end without notice/warning" etc. The only date I can find in the copy is that the CI Bucks will expire on 12/31/2017.

So I get online this morning, shop for various boxes/samplers/seconds to get 50-60 cigars for my upcoming motorcycle poker ride fundraiser (we've got a really cool humidor being made, plus I give away a cigar/cutter/matches for donations).

Problem one-most are backordered or out of stock
Problem two-my older CI Gift Card won't work online

So I call Debbie at Customer Service. As we walk through what's going on, update my address, and start applying the free shipping code, my gift card and the promo code, she says "Sorry, that code expired Friday." She's courteous but no explanation on why they didn't publicize this.

WHAT DA? no notice, no expiration date on the catalog?

Put order on hold, as it wasn't my choice of cigar. A little miffed they didn't publish an expiration date or some caveat. Understand it wouldn't be good forever, but this is my latest catalog.

Time to grab a mild morning cigar, weed before it gets too hot and calm down a bit.
Bur Offline
#2 Posted:
Joined: 07-31-2012
Posts: 5,638
Chilled out a bit smoking a Chillin' Moose and doing yard work.
jespear Offline
#3 Posted:
Joined: 03-19-2004
Posts: 9,462
Bur wrote:
Chilled out a bit smoking a Chillin' Moose and doing yard work.


Atta boy ! Applause
jjanecka Offline
#4 Posted:
Joined: 12-08-2015
Posts: 4,334
That really sucks
frankj1 Offline
#5 Posted:
Joined: 02-08-2007
Posts: 44,211
how was the weed?
Bur Offline
#6 Posted:
Joined: 07-31-2012
Posts: 5,638
Brick wall
frankj1 wrote:
how was the weed?


Pulling weeds, not chillin' with 420. Can't do that, still carry a security clearance for the defense contracting job which provides a base of income while building a side business.

Wondering if I'll hear from them-every date in the catalog is 7/27. Gonna have to win some auctions here for the cigars for my poker run coming up.
frankj1 Offline
#7 Posted:
Joined: 02-08-2007
Posts: 44,211
Bur wrote:
Brick wall

Pulling weeds, not chillin' with 420. Can't do that, still carry a security clearance for the defense contracting job which provides a base of income while building a side business.

Wondering if I'll hear from them-every date in the catalog is 7/27. Gonna have to win some auctions here for the cigars for my poker run coming up.

just messing with ya bud. I was bored...not your fault
delta1 Offline
#8 Posted:
Joined: 11-23-2011
Posts: 28,754
Too bad CigarBid has lost it's way in customer service...what a shame that its once stellar reputation is being dragged down...wonder what happened...

You need some cigars, Bur?
Bur Offline
#9 Posted:
Joined: 07-31-2012
Posts: 5,638
Was looking to buy the "seconds Mega Haul" as those are Alec Bradleys, Nubs, and Pinar Del Rio, but may be out of stock forever.

For the 5th Annual EXTORTION ONE SEVEN Memorial Poker Run I have a very nice custom humidor being donated and wanted to put some decent but not too expensive cigars in it as a donation from my company. Plus "give away" the extras for donations. Kalifornia law and FDA rules has made it prohibitive for my local shpo to donate cigars.
Bur Offline
#10 Posted:
Joined: 07-31-2012
Posts: 5,638
And Debbie at Mothership customer service was polite and professional, just the offer expired with no notice/date in the catalog copy. I even asked if she worked with the cool ladies of C-Bid....
Stinkdyr Offline
#11 Posted:
Joined: 06-16-2009
Posts: 9,948
In the words of John Prine....

Dear Bur-bur, Dear Bur-bur
You have no complaint,
You are what you are and you ain't what you ain't
So listen up buster, and listen up good,
Quit wishin' for discounts and knockin' on wood,

Siiiiiiiiiigned,

Cbidness

Boo hoo!
Bur Offline
#12 Posted:
Joined: 07-31-2012
Posts: 5,638
I love that song-a lost classic!

No point stressing about the CI order-StrikeAnywhere just blowed my mailbox to shreds so I'm gonna donate some other cigars I have. I ran out of fingers and toes counting how many he hit me with so I'm good for awhile, even donating some.
Users browsing this topic
Guest