America's #1 Online Cigar Auction
first, best, biggest!

Last post 4 years ago by izonfire. 13 replies replies.
I have to give Customer Service props.
USNGunner Offline
#1 Posted:
Joined: 05-17-2019
Posts: 4,402
I pulled a moron move yesterday and bid on a box of flavored La Auroras vice the lot I had been watching. Not sure how I managed it, but naturally I won it, with Tuesday shipping no less. d'oh!

Yeah, I was pretty sure I was going to eat those. Not talking

Sent a message to customer service, Shana got right on it this morning and canceled it off the order. Applause

That was awesome, and I wanted to give credit where credit is due. Great service to be sure.
Palama Online
#2 Posted:
Joined: 02-05-2013
Posts: 23,450
A couple months ago Shana took care of a stoooopid Quick Buy mistake for me too. I think they do A LOT of stuff like this and 98.2% of those instances go unreported.

Fo’ sure CB Customer Service rocks! ThumpUp
jespear Offline
#3 Posted:
Joined: 03-19-2004
Posts: 9,462
delta1 Offline
#4 Posted:
Joined: 11-23-2011
Posts: 28,753
yay, Shana and CBid CS!!!
Palama Online
#5 Posted:
Joined: 02-05-2013
Posts: 23,450


Do you remember when you posed for that picture? Laugh
pacman357 Offline
#6 Posted:
Joined: 02-27-2006
Posts: 42,596
One rainy Cfest, I tripped and fell into a deep puddle in the parking lot up at the event site. They threw me a life ring. Hit me in the head, knocked me out, but one of the employees drove over me with an SUV, and that got my heart started and I'm still alive (mostly). SUV CPR.

Either that or I got all the way up there from B'hem with my buddy, realizing we'd forgotten tickets back at the motel, and it's like an hour drive one way (or 20 mins by Pennsylvania turnpike traffic speed), but enough employees recognized me and they waved us in (we had legit VIP passes). I forget which it was. Time and health can dim the memory, ya know. I'm good with them either way.
frankj1 Offline
#7 Posted:
Joined: 02-08-2007
Posts: 44,211
pacman357 wrote:
One rainy Cfest, I tripped and fell into a deep puddle in the parking lot up at the event site. They threw me a life ring. Hit me in the head, knocked me out, but one of the employees drove over me with an SUV, and that got my heart started and I'm still alive (mostly). SUV CPR.

Either that or I got all the way up there from B'hem with my buddy, realizing we'd forgotten tickets back at the motel, and it's like an hour drive one way (or 20 mins by Pennsylvania turnpike traffic speed), but enough employees recognized me and they waved us in (we had legit VIP passes). I forget which it was. Time and health can dim the memory, ya know. I'm good with them either way.

if you had any cachet at all, they'd hold the event on your God forsaken uncharted island.
pacman357 Offline
#8 Posted:
Joined: 02-27-2006
Posts: 42,596
If I had cachet at all, I could get cigars shipped here in under four years. Uncharted would be nice, actually. Whidbey Island is actually bigger than Liechtenstein, and more than 3 times the size of Aruba, so take that!

As for the godforsaken part, I'll live with it. We have a bazillion festivals and events this time of year, and it's close to Seattle (like 25 miles and a 15 minute ferry ride), so I live where people vacation. On a golf course, no less. We are crawling with wildlife around here, have few traffic signals on this end of the island, and it probably explains why the ferry lines get insane in when the kids aren't in school. There's a bridge on the other end, but we're 10 miles from the ferry, and 40 from the bridge, plus you have to factor in going about 60 more to get down to the ferry line on the other side...once the ferry rates go high enough, it'll be worth the trouble of driving around.

Still, lots of classic cars and car shows around here, Shakespeare festival runs the summer (amazing outdoor venue), plenty of food and arts festivals. Probably explains why a new house (about 400 sq ft smaller than ours) being built up the street on a much smaller lot is literally going for 2.5 times what we paid for ours 16 years ago. Plus, we have a tee box for our back yard, and look down the previous hole's fairway. I think that the new house up the street might actually be able to see small parts of the course from a ways off.

The thought of adding Cfest vendors, attendees, etc. to this mix? Hoo boy, that'd be like a 6 hour wait for the ferry, or some very long drives. And we'd have to hold the thing in a barn or something. Or the golf course (I could set up a booth with beverages and smokes, though...we're only on the 6th hole). Wouldn't have been a bad year for it, however. We've had a nice, 70-82 degree summer, a day or two of rain here and there, and low humidity most days. Reading the news, we might just be the having the best weather in the Northern Hemisphere this year.

Sorry, nurse is reminding me it's time for my meds again.
frankj1 Offline
#9 Posted:
Joined: 02-08-2007
Posts: 44,211
I'll call before stopping by.
izonfire Offline
#10 Posted:
Joined: 12-09-2013
Posts: 8,642
We’ll be on shrooms
frankj1 Offline
#11 Posted:
Joined: 02-08-2007
Posts: 44,211
in that case, no call.
Mr. Jones Offline
#12 Posted:
Joined: 06-12-2005
Posts: 19,357
USNGunner is an azz kisser... 😆
izonfire Offline
#13 Posted:
Joined: 12-09-2013
Posts: 8,642
frankj1 wrote:
in that case, no call.


Just pop in
Users browsing this topic
Guest