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Last post 4 years ago by DrMaddVibe. 37 replies replies.
Cigarbid not responding???
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sparkanddeb Offline
#1 Posted: Tue, Mar 17 2020, 3:37 PM EST
Joined: 07-28-2001
Posts: 3
So why have my customer service request for help for a missing shipment from several weeks ago gone unanswered? You can't blame the coronavirus for not answering requests for help when you still are managing to charge my credit card for this week's shipment. I smell a load of crap here.
CelticBomber Offline
#2 Posted: Tue, Mar 17 2020, 3:45 PM EST
Joined: 05-03-2012
Posts: 6,786
(Straps in and grabs the popcorn)
tonygraz Offline
#3 Posted: Tue, Mar 17 2020, 3:45 PM EST
Joined: 08-11-2008
Posts: 20,243
Did you call them Sparky ? They only read their emails on the 4th Sunday of the month.
sparkanddeb Offline
#4 Posted: Tue, Mar 17 2020, 3:46 PM EST
Joined: 07-28-2001
Posts: 3
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500
USNGunner Offline
#5 Posted: Tue, Mar 17 2020, 3:58 PM EST
Joined: 05-17-2019
Posts: 4,402
sparkanddeb wrote:
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500


I've called several times to sort stuff out. But I'm platinum level. Think
DrafterX Offline
#6 Posted: Tue, Mar 17 2020, 4:01 PM EST
Joined: 10-18-2005
Posts: 98,546
Leave a message saying Victor was mean to you and i bet you get a call back in seconds... Mellow
Palama Offline
#7 Posted: Tue, Mar 17 2020, 4:34 PM EST
Joined: 02-05-2013
Posts: 23,667
sparkanddeb wrote:
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500


Can you dispute the charge with your credit card company? Definitely worth a try.
ZRX1200 Offline
#8 Posted: Tue, Mar 17 2020, 4:38 PM EST
Joined: 07-08-2007
Posts: 60,589
I don’t normally give this info out to BOTL here I don’t know, but you seem like a straight shooter that needs something to go right. The owner of the company is a very nice BOTL who REALLY loves the members here even if you’re not a Platinum Member™️

Dave Kwelberg
(214)-914-3337

Stixman55.yahoo.com

Make sure you tell him Jade sent you his way.
victor809 Offline
#9 Posted: Tue, Mar 17 2020, 4:39 PM EST
Joined: 10-14-2011
Posts: 23,866
DrafterX wrote:
Leave a message saying Victor was mean to you and i bet you get a call back in seconds... Mellow

does seem to get a response these days.

Alternatively you could write a post identifying 13 individuals who you think are violating the rules as you interpret them.

Note- you MUST identify 13 individuals. No more, no less. 12 simply will not work. At 14 they take your shipment and donate it to the commie 13.
izonfire Offline
#10 Posted: Tue, Mar 17 2020, 5:28 PM EST
Joined: 12-09-2013
Posts: 8,647
sparkanddeb wrote:
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500

So, you're Spark AND Deb, huh?
Welcome.

This is the first time we've had conjoined twins post, so my apologies for the others.
They're a bunch of insensitive jerks, and Kodiak is working on eliminating their access.
Please Bear with us during the purge.

Now, to your issue. You managed to find a way to the forum and post,
but you didn't find a phone number for customer service, huh?

Ya know the saying, "two heads are better than one".
Well, I guess it doesn't always hold true...

Haha. Just a little CB humor there sparkanddeb.
We at CB believe laughter is the best medicine.

Besides whiskey, that is!
Haha. There, I just did it again...
____

Anyway, I'll walk you through this -
First of all, what device are you using?
Computer, laptop, tablet or phone?
Stogie1020 Offline
#11 Posted: Tue, Mar 17 2020, 6:13 PM EST
Joined: 12-19-2019
Posts: 5,320
First, reboot everything three times.

If that fails, is your contract with UPS in good standing?
ZRX1200 Offline
#12 Posted: Tue, Mar 17 2020, 6:19 PM EST
Joined: 07-08-2007
Posts: 60,589
^ good question
DrMaddVibe Offline
#13 Posted: Tue, Mar 17 2020, 7:28 PM EST
Joined: 10-21-2000
Posts: 55,409
sparkanddeb wrote:
You can't call these people. They give no other information for contact other than the customer service request. I wouldn't be so antsy about that delivery but it was just under $500



Bitch moan gripe and complain.


CONTACT US

Phone

Call 1-800-830-4590

Hours

Monday through Friday, 9am to 5pm ET
Cheno Offline
#14 Posted: Tue, Mar 17 2020, 7:31 PM EST
Joined: 06-06-2019
Posts: 1,976
19 years??? And you have one issue and you complain? I believe they have a phone you can call, I would assume you have a phone you can use to call. And if they don't answer, it's because they are buying Toilet paper.
Whistlebritches Offline
#15 Posted: Tue, Mar 17 2020, 9:31 PM EST
Joined: 04-23-2006
Posts: 22,128
sparkanddeb wrote:
So why have my customer service request for help for a missing shipment from several weeks ago gone unanswered? You can't blame the coronavirus for not answering requests for help when you still are managing to charge my credit card for this week's shipment. I smell a load of crap here.


Come on you been here 19 years .......surely you know how to contact Major Tom
clintCigar Offline
#16 Posted: Tue, Mar 17 2020, 10:50 PM EST
Joined: 05-14-2019
Posts: 4,682
How u gonna come in here and troll after 19yrs?? Only on CBID.
frankj1 Offline
#17 Posted: Tue, Mar 17 2020, 10:54 PM EST
Joined: 02-08-2007
Posts: 44,221
I heard your credit card on file expired.
CelticBomber Offline
#18 Posted: Tue, Mar 17 2020, 11:02 PM EST
Joined: 05-03-2012
Posts: 6,786
izonfire wrote:

Haha. Just a little CB humor there sparkanddeb.
We at CB believe laughter is the best medicine.


Umm in the future could you take the time to add the extra two letters ya lazy animal. I was 9 kinda of confused for a bit.

"Wait... What? I'm CB! Ohhhh I get it now.
izonfire Offline
#19 Posted: Tue, Mar 17 2020, 11:27 PM EST
Joined: 12-09-2013
Posts: 8,647
CelticBomber wrote:
Umm in the future could you take the time to add the extra two letters ya lazy animal.

Oh, alright....

FU
ShanaC@CigarBid Offline
#20 Posted: Wed, Mar 18 2020, 10:30 AM EST
Joined: 09-22-2010
Posts: 1,090

Check your messages.

When ordering "hazardous material", the parcel has to be shipped via ground parcel services. Parcel shipments usually take up to 3 weeks to arrive.

Our apologies for any inconvenience.
victor809 Offline
#21 Posted: Wed, Mar 18 2020, 10:32 AM EST
Joined: 10-14-2011
Posts: 23,866
ShanaC@CigarBid wrote:
Check your messages.

When ordering "hazardous material", the parcel has to be shipped via ground parcel services. Parcel shipments usually take up to 3 weeks to arrive.

Our apologies for any inconvenience.


He ordered the Acids?
sparkanddeb Offline
#22 Posted: Wed, Mar 18 2020, 11:54 AM EST
Joined: 07-28-2001
Posts: 3
Well, some of you were helpful and polite, but I will say more than a few of you were straight up **** and I'd dare say a black eye to cigar smokers everywhere. No, I am not a regular on the forum because I have more productive things to do with my life. I am busy. I have a beautiful lady on my arm that I adore and take care of. Sorry that some of you have so little going on in your lives that you feel the need top live on any kind of online forum. I finally got a reply from CB. Yes, finally, I said. Poor customer service can never be excused if you are open for business. I'm all set here and as they say ... Adios MFs
delta1 Offline
#23 Posted: Wed, Mar 18 2020, 11:57 AM EST
Joined: 11-23-2011
Posts: 28,782
hey...don't go away mad...they were just fooling around...like Lord of the Flies...or Animal House...
opelmanta1900 Offline
#24 Posted: Wed, Mar 18 2020, 12:03 PM EST
Joined: 01-10-2012
Posts: 13,954
sparkanddeb wrote:
I am busy. I have a beautiful lady on my arm that I adore and take care of.

What's your sock puppets name?
clintCigar Offline
#25 Posted: Wed, Mar 18 2020, 12:38 PM EST
Joined: 05-14-2019
Posts: 4,682
Bye Felicia.

Oh and next time pick up the phone and call them. Works every time during business hours genius.
ZRX1200 Offline
#26 Posted: Wed, Mar 18 2020, 1:14 PM EST
Joined: 07-08-2007
Posts: 60,589
sparkanddeb wrote:
Well, some of you were helpful and polite, but I will say more than a few of you were straight up **** and I'd dare say a black eye to cigar smokers everywhere. No, I am not a regular on the forum because I have more productive things to do with my life. I am busy. I have a beautiful lady on my arm that I adore and take care of. Sorry that some of you have so little going on in your lives that you feel the need top live on any kind of online forum. I finally got a reply from CB. Yes, finally, I said. Poor customer service can never be excused if you are open for business. I'm all set here and as they say ... Adios MFs



She’s hot, I saw her boobs once. Mellow
ZRX1200 Offline
#27 Posted: Wed, Mar 18 2020, 1:15 PM EST
Joined: 07-08-2007
Posts: 60,589
I can assume that my help got you over the top, Dave is a cool dude!

https://youtu.be/DVx8L7a3MuE
DrMaddVibe Offline
#28 Posted: Wed, Mar 18 2020, 1:24 PM EST
Joined: 10-21-2000
Posts: 55,409
sparkanddeb wrote:
I have a beautiful lady on my arm that I adore and take care of.


That trick she does that you like...she practiced it out on me!
Pudding Mittens Offline
#29 Posted: Wed, Mar 18 2020, 4:20 PM EST
Joined: 08-15-2016
Posts: 1,291
.
Hey pal, nobody else in the ENTIRE WORLD gives a single schitt about this problem except you.

Instead of calling customer service and working it out, you decide to whine about it here where zero (0) people give a crap about it which wastes everyone's time and screen space.

Plus, you do it with a lifetime post count of 1 which causes the brothers here to flame-roast you like they do to all newbies, but even worse than usual because you're doing something dumb and annoying.

Brilliant decision making, bravo!
.
tonygraz Offline
#30 Posted: Wed, Mar 18 2020, 4:49 PM EST
Joined: 08-11-2008
Posts: 20,243
Well, at least he didn't call us commies. Too much of a snowflake to make it here. We should fix him up with Kodiak or maybe CL7 (if she's into tats).
Stogie1020 Offline
#31 Posted: Wed, Mar 18 2020, 10:57 PM EST
Joined: 12-19-2019
Posts: 5,320
Does he have a 9MM revolver?
izonfire Offline
#32 Posted: Wed, Mar 18 2020, 11:11 PM EST
Joined: 12-09-2013
Posts: 8,647
sparkanddeb wrote:
I have a beautiful lady on my arm

My god Sparky - why didn't you say that in the first place?
I thought you were conjoined at the torso, like most circus freaks, but the arm???
SO much more painful. Now I'm beginning to understand...

Anyway, you were an idiot to think that the H-bomb you ordered was gonna get there overnight.
Hazmat packaging, background checks, security clearances, smuggling and bribes all were required.
It's amazing that CBid***, in fact, acts as quickly as they do given the enormous challenges.
Then, to have a freakshow like you question their integrity???
To be Frank, I wouldn't be surprised if that bomb doesn't detonate as soon as you bring it into the house.
OK. Done being Frank. (He does allow his imagination to run away with him, does he not?)

Anyway, glad it all worked out. Gonna get back to my show.
Spring training is cancelled right now, so catching an old game from last year.
Turns out, it's a double-header...
izonfire Offline
#33 Posted: Wed, Mar 18 2020, 11:15 PM EST
Joined: 12-09-2013
Posts: 8,647
CelticBomber wrote:
Umm in the future could you take the time to add the extra two letters ya lazy animal. I was 9 kinda of confused for a bit.

"Wait... What? I'm CB! Ohhhh I get it now.

*** right on CB,
from this point on, CBid is the designation.

I obviously can accept criticism with humility and grace...
____

BTW - nobody here refers to you as CB
It's always Celtic, Bomber, Zombie........ or Dicquehead...
(at least the last one I heard from Palama - don't say nuthin'!!!)
frankj1 Offline
#34 Posted: Wed, Mar 18 2020, 11:27 PM EST
Joined: 02-08-2007
Posts: 44,221
victor809 wrote:
He ordered the Acids?

meant to tell you earlier I liked this post.
Pudding Mittens Offline
#35 Posted: Thu, Mar 19 2020, 12:39 AM EST
Joined: 08-15-2016
Posts: 1,291
Stogie1020 wrote:
Does he have a 9MM revolver?

Not sure if you're being sarcastic or what, but those do exist, y'know. There are several models of revolver chambered in 9x19mm Parabellum, they typically use half-moon or full-moon clips (same as .45 ACP revolvers).
.
clintCigar Offline
#36 Posted: Thu, Mar 19 2020, 3:37 AM EST
Joined: 05-14-2019
Posts: 4,682
^#7 was referring to the infamous 9mm that Kodiak has. We are still looking for it.
DrMaddVibe Offline
#37 Posted: Thu, Mar 19 2020, 7:55 AM EST
Joined: 10-21-2000
Posts: 55,409
izonfire wrote:
My god Sparky - why didn't you say that?
I thought you were conjoined at the torso, like most circus freaks, but the arm???
SO much more painful. Now I'm beginning to understand...

Anyway, you were an idiot to think that the H-bomb you ordered was gonna get there overnight.
Hazmat packaging, background checks, security clearances, smuggling and bribes all were required.
It's amazing that CBid***, in fact, acts as quickly as they do given the enormous challenges.
Then, to have a freakshow like you question their integrity???
To be Frank, I wouldn't be surprised if that bomb doesn't detonate as soon as you bring it into the house.
OK. Done being Frank. (He does allow his imagination to run with him, does he not?)

Anyway, glad it all worked out. Gonna get back to my show.
Spring training is cancelled right now, so catching an old game from last year.
Turns out, it's a double-header...


Conjoined...check

Freakshow...check

Double header...check

TRIFECTA!
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