They are overwhelmed. (Not answering phones OR responding to emails regarding orders, etc.)
This in turn, is resulting in a scammer’s paradise.
I don’t know why they simply just postpone ALL applications for new accounts until this blows over.
I almost got scammed, but figured it out in a few minutes, and successfully cancelled the order.
If you are using a debit card, watch out. If you don’t cancel almost immediately, you’ll be on the hook for the $$, and who knows how long before you can get a refund from Amazon.