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Last post 3 years ago by CelticBomber. 47 replies replies.
Wait Times
JIDO1960 Offline
#1 Posted:
Joined: 11-10-2006
Posts: 779
Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????
rfenst Offline
#2 Posted:
Joined: 06-23-2007
Posts: 39,100
JIDO1960 wrote:
Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????

Lots of problems apparent in the other post like yours. Read some of them to get ideas what to do. This forum doesn't appear to be able to help you.
Palama Offline
#3 Posted:
Joined: 02-05-2013
Posts: 23,461
rfenst wrote:
Lots of problems apparent in the post like yours. Read some of them to get ideas what to do.


The Cliff Notes version would say:

PM CelticBomber.

I, personally, haven't had to contact him for any issues with an order but it's been said that he's helped many, many nOObs with their issues.
illinichaser Offline
#4 Posted:
Joined: 07-24-2011
Posts: 5,772
JIDO1960 wrote:
Try calling Cigar bid !!!!!
Yesterday 25 min wait nobody home !!
Today 20 min wait still nobody home what is going on ?????

Nick!!!! Great to see you around old friend!!


Yeah, you're gonna catch heck here, because there are like 500 threads for cigar bid issues. COVID has them short resources, lots of sales and CS just completely over whelmed. Wait time of an hour plus.

But, if you are trying to call cs, because you're low. . . Herfing


Ramirez Offline
#5 Posted:
Joined: 07-31-2019
Posts: 6
ALL OF A SUDDEN. CIGARBID SUCKS. IT TAKES OVER 3 WEEKS TO PROCESS ANYTHING AND THEY DONT ANSWER THEIR PHONE OR EMAILS. ITS GONE TO POT. DID THEY RECENTLY LOSE A VETERAN EMPLOYEE WHO SECRETLY RAN EVERYTHING. IS THERE SOME YOUNG SNOT NOSE PUNK DOING HIS JOB POORLY?
corey sellers Offline
#6 Posted:
Joined: 08-21-2011
Posts: 10,338
PM CelticBomber with your order info and concerns and he should be able to make it right.
JadeRose Offline
#7 Posted:
Joined: 05-15-2008
Posts: 19,525
Well, I'll be damned. Howdy Nick!
Stogie1020 Offline
#8 Posted:
Joined: 12-19-2019
Posts: 5,231
Ramirez wrote:
ALL OF A SUDDEN. CIGARBID SUCKS. IT TAKES OVER 3 WEEKS TO PROCESS ANYTHING AND THEY DONT ANSWER THEIR PHONE OR EMAILS. ITS GONE TO POT. DID THEY RECENTLY LOSE A VETERAN EMPLOYEE WHO SECRETLY RAN EVERYTHING. IS THERE SOME YOUNG SNOT NOSE PUNK DOING HIS JOB POORLY?


I bet CBid CS reps figured out how to turn off their Caps Lock...
Mr. Jones Offline
#9 Posted:
Joined: 06-12-2005
Posts: 19,359
Rameriaz JUST MADE SANDANEEEESTAS L.I.S.T.

FOREVER
Mr. Jones Offline
#10 Posted:
Joined: 06-12-2005
Posts: 19,359
Rameriaz JUST MADE SANDANEEEESTAS L.I.S.T.

FOREVER
Barbara Offline
#11 Posted:
Joined: 05-12-2008
Posts: 51
I received what appeared to be another customer's order. I phoned, was on hold for thirty minutes without an answer. I emailed on Monday and received no response. I have just contacted my credit card company to run a chargeback.
Someone received my very large order.
DrafterX Offline
#12 Posted:
Joined: 10-18-2005
Posts: 98,508
Just send the cigars to Ram... he'll take care of everything... Mellow
Palama Offline
#13 Posted:
Joined: 02-05-2013
Posts: 23,461
Barbara wrote:
I received what appeared to be another customer's order. I phoned, was on hold for thirty minutes without an answer. I emailed on Monday and received no response. I have just contacted my credit card company to run a chargeback.
Someone received my very large order.


Well that totally sucks! Brick wall

I don’t think anyone on this forum can help you other than CelticBomber. Anxious
BuckyB93 Offline
#14 Posted:
Joined: 07-16-2004
Posts: 14,111
I can sympathize with you. I'm waiting for age verification to come through on a recent order. I'd try to send Celtic a PM but I can't figure out how to attach a picture to verify my age. It's cost me one of my legs so far.

On the bright side, I'll be able to apply for a placard that will allow me to park in one of those special parking spots for the handicap.
Mr. Jones Offline
#15 Posted:
Joined: 06-12-2005
Posts: 19,359
P.O.O.R.

CELTIC
frankj1 Offline
#16 Posted:
Joined: 02-08-2007
Posts: 44,211
fu(k Celtic...poor one-legged Bucky!
Barbara Offline
#17 Posted:
Joined: 05-12-2008
Posts: 51
I just received confirmation that my credit card company has credited my account and will now await a response from CBid.
Barbara Offline
#18 Posted:
Joined: 05-12-2008
Posts: 51
Some years ago, there was a very nice woman who appeared to moderate these forums. I do not recall her name, but she always seemed ready to facilitate any problems noted in the forum. Was she displaced when ownership changed?
DrafterX Offline
#19 Posted:
Joined: 10-18-2005
Posts: 98,508
I heard she was banned... Mellow
ZRX1200 Offline
#20 Posted:
Joined: 07-08-2007
Posts: 60,476
Mom didn’t get banned, and Drafter sure as hell never saw her teets...
opelmanta1900 Offline
#21 Posted:
Joined: 01-10-2012
Posts: 13,954
Barbara wrote:
Some years ago, there was a very nice woman who appeared to moderate these forums. I do not recall her name, but she always seemed ready to facilitate any problems noted in the forum. Was she displaced when ownership changed?

That was Trish... she died.... thanks for bringing up bad memories... you've ruined Christmas...
DrafterX Offline
#22 Posted:
Joined: 10-18-2005
Posts: 98,508
poor, poor Trish... Sad
Barbara Offline
#23 Posted:
Joined: 05-12-2008
Posts: 51
opelmanta1900 wrote:
That was Trish... she died.... thanks for bringing up bad memories... you've ruined Christmas...

I am very sorry to hear of her passing. She was always a delight. We spoke often for several years.

I sent a certified letter to Tom Hayes regarding the lack of response to customer concerns at CBid. It is most peculiar as CS at Swedish Match/Scandinavian Tobacco's other U.S. internet sites is quite responsive

Tom Hayes: became president of the US Division of Swedish Match as of last Saturday, August 1st.

opelmanta1900 Offline
#24 Posted:
Joined: 01-10-2012
Posts: 13,954
you still ruined Christmas...
victor809 Offline
#25 Posted:
Joined: 10-14-2011
Posts: 23,866
Barbara wrote:

I sent a certified letter to Tom Hayes regarding the lack of response to customer concerns at CBid. It is most peculiar as CS at Swedish Match/Scandinavian Tobacco's other U.S. internet sites is quite responsive

Tom Hayes: became president of the US Division of Swedish Match as of last Saturday, August 1st.



I don't think anyone reads snail mail any longer.
opelmanta1900 Offline
#26 Posted:
Joined: 01-10-2012
Posts: 13,954
What makes you think Barbara is a snail?
opelmanta1900 Offline
#27 Posted:
Joined: 01-10-2012
Posts: 13,954
when I was like 10 years old my dad was still a licensed minister and some old lady called the house and I answered and she said "we're in a bit of a pinch and we need someone to marry my daughter this weekend"... i took a long pause and said "ok, well, he's already married to my mom, but thanks for inquiring i guess"...

i hung up but they called back and talked to an adult...
DrafterX Offline
#28 Posted:
Joined: 10-18-2005
Posts: 98,508
that slut..!! Mad
ZRX1200 Offline
#29 Posted:
Joined: 07-08-2007
Posts: 60,476
Barbara if you know Trish then I guess you must be a good egg, I’ll let you in on a forum secret. The owner of CBid is named Dave and he really takes it personal like to help out longtime forum members here in tough spots. Call and ask for Dave, tell him you’re friends with Jaderose from the forum and what your issues are. He’ll get you straightened out!

(214) 914-3337
illinichaser Offline
#30 Posted:
Joined: 07-24-2011
Posts: 5,772
Barbara wrote:
I am very sorry to hear of her passing. She was always a delight. We spoke often for several years.

I sent a certified letter to Tom Hayes regarding the lack of response to customer concerns at CBid. It is most peculiar as CS at Swedish Match/Scandinavian Tobacco's other U.S. internet sites is quite responsive

Tom Hayes: became president of the US Division of Swedish Match as of last Saturday, August 1st.


Dang, look at you name dropping. You are for sure to achieve your results with a certified letter. No way that gets tossed aside with all of Tom's(yeah, we on a first name basis) letters.

In the next platinum members meeting, I'll be sure to as Tom about the letter for you.
illinichaser Offline
#31 Posted:
Joined: 07-24-2011
Posts: 5,772
I just want to point out that Nick just dropped this turd then ran. Didn’t stick around to talk to old friends or nuttin. He probably still owes a poker 5’er or something
Barbara Offline
#32 Posted:
Joined: 05-12-2008
Posts: 51
ZRX1200 wrote:
Barbara if you know Trish then I guess you must be a good egg, I’ll let you in on a forum secret.
Are you always this childish?

Barbara Offline
#33 Posted:
Joined: 05-12-2008
Posts: 51
illinichaser wrote:
You are for sure to achieve your results with a certified letter. No way that gets tossed aside with all of Tom's letters.
One never knows.
corey sellers Offline
#34 Posted:
Joined: 08-21-2011
Posts: 10,338
PM CelticBomber he can help you out with any issues. He will need your order info and complaint .He will get the problems taken care of.
MACS Offline
#35 Posted:
Joined: 02-26-2004
Posts: 79,593
corey sellers wrote:
PM CelticBomber he can help you out with any issues. He will need your order info and complaint .He will get the problems took care of.


Frank... Corey is not gud wif werds!!
CelticBomber Offline
#36 Posted:
Joined: 05-03-2012
Posts: 6,786
frankj1 wrote:
fu(k Celtic...poor one-legged Bucky!



Again?! I really don't want to revisit your basement. Took me forever to tunnel out. whip
Palama Offline
#37 Posted:
Joined: 02-05-2013
Posts: 23,461
MACS wrote:
Frank... Corey is not gud wif werds!!


Remember, Corey is from Georgia. That sentence was about as good as it gets. Gonz
Palama Offline
#38 Posted:
Joined: 02-05-2013
Posts: 23,461
CelticBomber wrote:
Again?! I really don't want to revisit your basement. Took me forever to tunnel out. whip


Oh, so that’s why you were “missing” for 4 years! Anxious
corey sellers Offline
#39 Posted:
Joined: 08-21-2011
Posts: 10,338
True True Conan
corey sellers Offline
#40 Posted:
Joined: 08-21-2011
Posts: 10,338
I ain't edumacated like you folks.
izonfire Offline
#41 Posted:
Joined: 12-09-2013
Posts: 8,642
It ain’t the edumacation that matters Corey.
It’s whatchya got in yer heart that really matters.

And whatchya got locked in your basement...
rfenst Offline
#42 Posted:
Joined: 06-23-2007
Posts: 39,100
izonfire wrote:
It’s whatchya got in yer heart that really matters.

So very true.
corey sellers Offline
#43 Posted:
Joined: 08-21-2011
Posts: 10,338
I took care of the problem.
frankj1 Offline
#44 Posted:
Joined: 02-08-2007
Posts: 44,211
corey sellers wrote:
I took care of the problem.

spoken like a college guy.
Plowboy221 Offline
#45 Posted:
Joined: 03-03-2013
Posts: 5,133
Rumor is Joe Biden took over the customer service department, and is so confused he can’t remember how to pick up the phone.
Plowboy221 Offline
#46 Posted:
Joined: 03-03-2013
Posts: 5,133
Barbara wrote:
Are you always this childish?



PM me a pic of your cans,


Wheel


CelticBomber Offline
#47 Posted:
Joined: 05-03-2012
Posts: 6,786
Plowboy221 wrote:
PM me a pic of your cans,


Wheel





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