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Last post 3 years ago by KingoftheCove. 14 replies replies.
Shipment error
muramos Offline
#1 Posted:
Joined: 02-05-2015
Posts: 10
Whistle I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
Sick
Palama Offline
#2 Posted:
Joined: 02-05-2013
Posts: 23,468
muramos wrote:
Whistle I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
Sick


Unfortunately you’re not the first, nor will you probably be the last with a mis-shipment issue. Cursing

Search the forum to see other examples and how they were resolved. Blink

Or, as I‘ve heard, contacting the Customer Service Elevated Response Manager, CelticBomber, may bring about a quicker resolution.

Good luck!


ZRX1200 Offline
#3 Posted:
Joined: 07-08-2007
Posts: 60,482
Have you thought about grinding them up and using them as a suppository?

Then, rub some ice on your chest and calm your teets.
muramos Offline
#4 Posted:
Joined: 02-05-2015
Posts: 10
I tried it on your mom already. She complained and wants Epsom salt rubbed on her instead. I still want the correct cigars.
tonygraz Offline
#5 Posted:
Joined: 08-11-2008
Posts: 20,178
Ouch ! His Mom works for customer service, so you are now really out of luck.
frankj1 Offline
#6 Posted:
Joined: 02-08-2007
Posts: 44,211
I'm the vet on deck to get his "lost" cigars, but I don't want them.

tonyg, you want them for yard gars?
tonygraz Offline
#7 Posted:
Joined: 08-11-2008
Posts: 20,178
Nah too short for yard gars.
Palama Offline
#8 Posted:
Joined: 02-05-2013
Posts: 23,468
Cheno wrote:
http://www.cigarbid.com/Forum/c/pmessage/?u=101333

Here is a link for the the customer service forum rep. He will help you.

KingoftheCove Offline
#9 Posted:
Joined: 10-08-2011
Posts: 7,604
muramos wrote:
:-" I had won 5 Shorty Diesel Rage Cigars this past week. I was sent 5 regular Diesel robusto cigars instead. I was hold today for 2 hours and 15 minutes with Cigarbid customer service with no answer. I have sent an email to customer service. Is this new with Cigarbid? Errors have not happened to me in the past with Cigarbid.
:-&

Seriously?
Be happy you got any cigars at all!
Furthermore, they were actually Diesels.
In these strange times, you take that as a win.
Diesel Shorties.............they used to be my work on the truck smoke...
tadcar43 Offline
#10 Posted:
Joined: 01-21-2019
Posts: 4
Last month I won a 12 pack of Bovedas. They shipped me a 20 pack of Brickhouse Fumas instead. I got a good bargain because I looked up Boveda packs on Amazon. They were cheaper than my bid and they have free shipping. Brickhouse isn't my fave, but they'll do for yardgars.
TXsheepdog Offline
#11 Posted:
Joined: 12-08-2017
Posts: 2
I had to update my bank card and they havent processed 2 of my last orders. Even after updating it and sending them 4 emails and sat on hold for an hour on 3 separate calls with no answer, I feel I have no choice but to take my business elsewhere
Steve Steele Offline
#12 Posted:
Joined: 07-20-2020
Posts: 1
I just experienced my first mishap with an order. I just letting it go. It was cheap enough not to make a stink over. A little salty about it yet but not enough to get mad. It was a lateral move. Hoping there won't be a next time.
muramos Offline
#13 Posted:
Joined: 02-05-2015
Posts: 10
The bottom line us Cigarbid is full of ****, and I seriously am not content with the crap they sent instead. I know you enjoy Taco Bell but I do not. Trump is a fucken racist piece of **** criminal who bought his wife from Putin.
KingoftheCove Offline
#14 Posted:
Joined: 10-08-2011
Posts: 7,604
muramos wrote:
The bottom line us Cigarbid is full of ****, and I seriously am not content with the crap they sent instead. I know you enjoy Taco Bell but I do not. Trump is a fucken racist piece of **** criminal who bought his wife from Putin.

Ah........let me understand this.
What you are saying is that the Diesel Rage Shorty is a vastly superior cigar when compared to the “regular” Diesel Robusto, and you are upset about not receiving those awesome Rage Shorties..........and Trump is a racist.......and we like Taco Bell.
Normally, I’d say you’re a troll.
But you are too stupid, and too ugly, to be a troll.
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