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PSA to all new posters wanting to complain about Cbid
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midmofan Offline
#1 Posted: Fri, Sep 11 2020, 1:55 PM EST
Joined: 04-25-2014
Posts: 1,108
To all that have problems with Cbid and wish to post about it here, please note:

-Yes, you may be on hold for 2+ hours to Customer Service, everyone knows, posting here won't fix it.

-Some orders have been messed up with missing cigars, everyone knows, posting here won,t fix it.

-Some orders have been messed up with the wrong cigars, everyone knows, posting here won't fix it.

-Some orders have been messed up, never shipped, everyone knows, posting here won't fix it.

-Some orders have had poor packaging and damaged or dried out cigars, everyone knows, posting here won't fix it.

-Some orders are eventually shipped but are taking forever, everyone knows, posting here won't fix it.

-Cbid not responding to emails, everyone knows, posting here won't fix it.

-Cbid not responding to customer support requests via the website, everyone knows, posting here won't fix it.

-If you do a search before posting, you will find out that everyone knows, posting here won't fix it.

-Oh yeah, almost forgot, some people overbid! Everyone knows....

-Whatever your issue is, Cbid is not reading or responding to the posts in this forum, so whether Cbid knows or not, posting here won't fix it.
Notthe1 Offline
#2 Posted: Fri, Sep 11 2020, 1:58 PM EST
Joined: 06-01-2020
Posts: 860
Also, if you insist on posting here,

PM CelticBomber with your order info he might be able to help. At least throw some effort in the correct direction.
midmofan Offline
#3 Posted: Fri, Sep 11 2020, 2:02 PM EST
Joined: 04-25-2014
Posts: 1,108
Notthe1 wrote:
Also, if you insist on posting here,

PM CelticBomber with your order info he might be able to help. At least throw some effort in the correct direction.


But can Celtic fix the overbids!!!! THAT'S what we need him to work on! Sarcasm
Palama Offline
#4 Posted: Fri, Sep 11 2020, 3:38 PM EST
Joined: 02-05-2013
Posts: 23,611
midmofan wrote:
But can Celtic fix the overbids!!!! THAT'S what we need him to work on! Sarcasm


Dude! Overbidders help keep the lights on!

Capitalism is alive and well here, ya really think the powers-to-be want to fix stupid? Not talking
CarsonTheCat Offline
#5 Posted: Fri, Sep 11 2020, 4:46 PM EST
Joined: 05-16-2020
Posts: 522
So....if I read between the lines, it seems like the point you're trying to make is not to post it on the forum?
Palama Offline
#6 Posted: Fri, Sep 11 2020, 5:20 PM EST
Joined: 02-05-2013
Posts: 23,611
CarsonTheCat wrote:
So....if I read between the lines, it seems like the point you're trying to make is not to post it on the forum?


It’s extremely rare for someone to “brag” about an overbid, more like someone finding an egregious bid and then exposing it.
corey sellers Offline
#7 Posted: Fri, Sep 11 2020, 5:55 PM EST
Joined: 08-21-2011
Posts: 10,354
When I have a problem I don't pick up the phone that **** ain't working .PM CelticBomber and BOOM problem took care of he can be a little ornery at times but just bear with him .Make to include the order number if you have one if not just tell him the issue. He has always done a great job for alot of us on here.
CelticBomber Offline
#8 Posted: Fri, Sep 11 2020, 11:37 PM EST
Joined: 05-03-2012
Posts: 6,786
10 PM's in the last 2 days.... I hate you Corey.
Palama Offline
#9 Posted: Sat, Sep 12 2020, 12:03 AM EST
Joined: 02-05-2013
Posts: 23,611
CelticBomber wrote:
10 PM's in the last 2 days.... I hate you Corey.


Iirc, when Corey mentioned how hard it was to be the Customer Service Liaison, you readily volunteered to take over. And then you were doing such a bang up job that you got a promotion and a big pay raise!

So what’s the problem? Think
ZRX1200 Online
#10 Posted: Sat, Sep 12 2020, 12:07 AM EST
Joined: 07-08-2007
Posts: 60,576
Celticbomber is the best, if only he could get his wife to open his beers.
CelticBomber Offline
#11 Posted: Sat, Sep 12 2020, 1:04 AM EST
Joined: 05-03-2012
Posts: 6,786
Palama wrote:
Iirc, when Corey mentioned how hard it was to be the Customer Service Liaison, you readily volunteered to take over. And then you were doing such a bang up job that you got a promotion and a big pay raise!

So what’s the problem? Think


I forgot about the pay raise.... 0 + %30 of 0 = ? If I have to read one more PM about how someone's Man O Wars didn't arrive.....
midmofan Offline
#12 Posted: Mon, Sep 14 2020, 6:00 PM EST
Joined: 04-25-2014
Posts: 1,108
Palama wrote:
Dude! Overbidders help keep the lights on!

Capitalism is alive and well here, ya really think the powers-to-be want to fix stupid? Not talking



Hmmmm.....I see Cbid also needs to fix the Sarcasm smiley.....
Ram27 Offline
#13 Posted: Wed, Sep 16 2020, 9:43 AM EST
Joined: 04-30-2005
Posts: 48,984
Herfing
yankeelawdog Offline
#14 Posted: Thu, Sep 17 2020, 7:03 PM EST
Joined: 09-24-2012
Posts: 44
midmofan wrote:
To all that have problems with Cbid and wish to post about it here, please note:

-Yes, you may be on hold for 2+ hours to Customer Service, everyone knows, posting here won't fix it.

-Some orders have been messed up with missing cigars, everyone knows, posting here won,t fix it.

-Some orders have been messed up with the wrong cigars, everyone knows, posting here won't fix it.

-Some orders have been messed up, never shipped, everyone knows, posting here won't fix it.

-Some orders have had poor packaging and damaged or dried out cigars, everyone knows, posting here won't fix it.

-Some orders are eventually shipped but are taking forever, everyone knows, posting here won't fix it.

-Cbid not responding to emails, everyone knows, posting here won't fix it.

-Cbid not responding to customer support requests via the website, everyone knows, posting here won't fix it.

-If you do a search before posting, you will find out that everyone knows, posting here won't fix it.

-Oh yeah, almost forgot, some people overbid! Everyone knows....

-Whatever your issue is, Cbid is not reading or responding to the posts in this forum, so whether Cbid knows or not, posting here won't fix it.


Then what do you suggest?
Dg west deptford Offline
#15 Posted: Thu, Sep 17 2020, 7:25 PM EST
Joined: 05-25-2019
Posts: 2,836
Wait till after the election. All problems will be fixed when America learns how to vote correctly.
Ram27 Offline
#16 Posted: Sat, Sep 19 2020, 6:32 AM EST
Joined: 04-30-2005
Posts: 48,984
d'oh! ram27bat d'oh!
tonygraz Offline
#17 Posted: Sat, Sep 19 2020, 8:54 AM EST
Joined: 08-11-2008
Posts: 20,229
CelticBomber wrote:
I forgot about the pay raise.... 0 + %30 of 0 = ? If I have to read one more PM about how someone's Man O Wars didn't arrive.....




I heard you were getting thousands a week in tips.
Japple1990 Offline
#18 Posted: Sat, Sep 19 2020, 9:09 AM EST
Joined: 09-01-2020
Posts: 1
Bought a box 20 count of nub nuances I'm on my 10th one and they all have smoked worse than gas station cigars. 5 of them I had to plain stomp out due to frustration I'm thinking these are the rejects from the factory and cigarbid buys em cheap and sells em knowingly there **** not sure I wanna gamble my money away...
BuckyB93 Offline
#19 Posted: Sat, Sep 19 2020, 1:16 PM EST
Joined: 07-16-2004
Posts: 14,160
You bought and smoked infused cigars. Need I say more?

Well, other than... it took you 10 tries before you settled on your conclusion? I'm thinking you should give them another try or two - maybe you missed something.
tonygraz Offline
#20 Posted: Sat, Sep 19 2020, 7:13 PM EST
Joined: 08-11-2008
Posts: 20,229
You bought a box of infused cigars without ever trying one to see if they were box worthy ?
Ccczzzcccxxx Offline
#21 Posted: Sat, Sep 19 2020, 11:55 PM EST
Joined: 08-16-2020
Posts: 11
Great advice, Tony. We all need to check our expectations when doing business with a bargain retailer or brand.

@midmofan—I suggest buying from a premium retailer and paying 5-10x what you will here. You will experience premium service, compensated by your premium price paid.

@Japple1990 yeah, buy a single or fiver to confirm before buying a box. And echoing others, you know they’re infused, right?
tonygraz Offline
#22 Posted: Sun, Sep 20 2020, 7:13 AM EST
Joined: 08-11-2008
Posts: 20,229
Are you by any chance related to "Helen 3 times" ?
Palama Offline
#23 Posted: Mon, Sep 21 2020, 10:18 PM EST
Joined: 02-05-2013
Posts: 23,611
Japple1990 wrote:
Bought a box 20 count of nub nuances I'm on my 10th one and they all have smoked worse than gas station cigars. 5 of them I had to plain stomp out due to frustration I'm thinking these are the rejects from the factory and cigarbid buys em cheap and sells em knowingly there **** not sure I wanna gamble my money away...


Tonyitalia10 wrote:
Anyone that does not like and are willing to send I would pay for shipping.


You guys should get together.
Ram27 Offline
#24 Posted: Tue, Sep 22 2020, 3:47 PM EST
Joined: 04-30-2005
Posts: 48,984
Argh!
Ram27 Offline
#25 Posted: Wed, Sep 23 2020, 2:55 PM EST
Joined: 04-30-2005
Posts: 48,984
horse horse horse horse
MoreBeer Offline
#26 Posted: Wed, Sep 23 2020, 4:15 PM EST
Joined: 01-24-2010
Posts: 83
I ordered a bundle of Oliva Seconds and received a box of Fuente 77's. Been on hold the past two hours trying to return these for what I wanted.
Palama Offline
#27 Posted: Wed, Sep 23 2020, 4:20 PM EST
Joined: 02-05-2013
Posts: 23,611
MoreBeer wrote:
I ordered a bundle of Oliva Seconds and received a box of Fuente 77's. Been on hold the past two hours trying to return these for what I wanted.


Hahahaha! Laugh

But you know what, send the Sharks to me and I'll get you TWICE the number of Olivas! Hell, I'll send first line production cigars, not seconds! Such a deal, eh?
bgz Offline
#28 Posted: Wed, Sep 23 2020, 9:02 PM EST
Joined: 07-29-2014
Posts: 13,023
yankeelawdog wrote:
Then what do you suggest?


PM CelticBomber!!!

Here's a link for your convenience:

http://www.cigarbid.com/Forum/c/pmessage/?u=101333
DangerD Offline
#29 Posted: Sun, Sep 27 2020, 7:18 PM EST
Joined: 03-24-2006
Posts: 1
I got got. Sorry dude. I usually win an auction, get the cigars and smoke em and never look at the forums. So that’s my fault for believing people. This is for you Celt, you’re all a holes.
izonfire Offline
#30 Posted: Sun, Sep 27 2020, 10:09 PM EST
Joined: 12-09-2013
Posts: 8,644
Right on DangerDick.
Now go fucque yourself.

As for Celtic’s holes -
There’s always an opening...
bgz Offline
#31 Posted: Mon, Sep 28 2020, 8:33 AM EST
Joined: 07-29-2014
Posts: 13,023
He got... got taken care of by the best cs rep ever... CelticBomber.
Ram27 Offline
#32 Posted: Mon, Sep 28 2020, 2:43 PM EST
Joined: 04-30-2005
Posts: 48,984
fog
Ram27 Offline
#33 Posted: Mon, Oct 5 2020, 1:39 PM EST
Joined: 04-30-2005
Posts: 48,984
horse horse horse horse
CarsonTheCat Offline
#34 Posted: Mon, Oct 5 2020, 2:03 PM EST
Joined: 05-16-2020
Posts: 522
Ram27 wrote:
horse horse horse horse


Thank God for you, Ram. Making sure all these snot-nosed noobs know what's going on around here!
Ram27 Offline
#35 Posted: Mon, Oct 12 2020, 9:43 AM EST
Joined: 04-30-2005
Posts: 48,984
Brick wall Shame on you Shame on you Brick wall
agrodge Offline
#36 Posted: Wed, Oct 14 2020, 7:34 PM EST
Joined: 01-27-2019
Posts: 20
I imagine some of these guys post here for ideas and to see if someone else is in the same boat. If you (generic you, not specific) don’t want to read about someone’s problem, don’t open a post with the obvious title of Customer Service in it.
Ram27 Offline
#37 Posted: Thu, Oct 15 2020, 2:25 PM EST
Joined: 04-30-2005
Posts: 48,984
agrodge wrote:
I imagine some of these guys post here for ideas and to see if someone else is in the same boat. If you (generic you, not specific) don’t want to read about someone’s problem, don’t open a post with the obvious title of Customer Service in it.







Argh!
Stogie1020 Online
#38 Posted: Thu, Oct 15 2020, 6:09 PM EST
Joined: 12-19-2019
Posts: 5,300
agrodge wrote:
I imagine some of these guys post here for ideas and to see if someone else is in the same boat. If you (generic you, not specific) don’t want to read about someone’s problem, don’t open a post with the obvious title of Customer Service in it.

Au contraire, mon frere...

We open EVERY one to point young troubled bidders toward the light we know as "CelticBomber". He was given to us by the heavens and his mission is to serve the downtrodden, the "I ordered x but got Y", the "My box is damaged, I want to cry" and the "My crotch itches badly suddenly."

We al need help from time to time. CB will help without judgement (well, maybe a little if you bought infused cigars) and he usually is able to fix the problem, offer a few kind words, and offer to host your next book club meeting.

He is truly a stand up guy. Unless you want him laying down. Then he is truly a laying down kind of guy.
ZRX1200 Online
#39 Posted: Thu, Oct 15 2020, 8:46 PM EST
Joined: 07-08-2007
Posts: 60,576
agrodge wrote:
I like to imagine my mom nude while a Tai ladyboy ravished my obese peanut butter covered body.
Ram27 Offline
#40 Posted: Wed, Oct 28 2020, 4:59 PM EST
Joined: 04-30-2005
Posts: 48,984
ram27bat
ZRX1200 Online
#41 Posted: Wed, Oct 28 2020, 5:04 PM EST
Joined: 07-08-2007
Posts: 60,576
It’s ok Ram....I’m sure you can PM agrodge for a good time
Ram27 Offline
#42 Posted: Sat, Oct 31 2020, 9:33 AM EST
Joined: 04-30-2005
Posts: 48,984
Frying pan Frying pan Frying pan Frying pan
Ram27 Offline
#43 Posted: Mon, Nov 9 2020, 12:01 PM EST
Joined: 04-30-2005
Posts: 48,984
Whistle
ZRX1200 Online
#44 Posted: Mon, Nov 9 2020, 12:15 PM EST
Joined: 07-08-2007
Posts: 60,576
Mellow
midmofan Offline
#45 Posted: Fri, Nov 13 2020, 8:40 AM EST
Joined: 04-25-2014
Posts: 1,108
Brick wall
MACS Offline
#46 Posted: Fri, Nov 13 2020, 7:32 PM EST
Joined: 02-26-2004
Posts: 79,738
yankeelawdog wrote:
Then what do you suggest?


Don't buy from these clowns... at least until the covid is cured by Joe and the Hoe...
Ram27 Offline
#47 Posted: Tue, Nov 17 2020, 9:41 AM EST
Joined: 04-30-2005
Posts: 48,984
fog
Brewha Offline
#48 Posted: Sun, Nov 22 2020, 9:42 PM EST
Joined: 01-25-2010
Posts: 12,161
Best I can tell, Customer Service has closed down.

And while they have billed me, I cannot get a working tracker number, how they shipped it, or after two week the package.

Are they taking orders and not shipping?
Smooth light Offline
#49 Posted: Tue, Nov 24 2020, 12:35 AM EST
Joined: 06-26-2020
Posts: 3,598
Dispute charge on plastic, your card is your slave give them something to do.

You can't be that damn desperate, or just a whining little snot!
izonfire Offline
#50 Posted: Tue, Nov 24 2020, 1:07 PM EST
Joined: 12-09-2013
Posts: 8,644
Brewha wrote:
Best I can tell, Customer Service has closed down.

And while they have billed me, I cannot get a working tracker number, how they shipped it, or after two week the package.

Are they taking orders and not shipping?

You should have been notified Brewha.

Due to the COVID,
I shut down the customer service and shipping departments,
as I have deemed them non-essential.

But again,
Billing and IT are essential and running like a well-oiled machine...
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