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Last post 3 years ago by SirKnight. 15 replies replies.
Horrible Customer Service!
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PhaZe Offline
#1 Posted: Thu, Jan 14 2021, 9:35 AM EST
Joined: 09-27-2020
Posts: 2
I was sent the wrong cigars, not what I won my auction for. I have been using Cigarbid for awhile now and I have never had a problem, generally speaking I have been pleased. I have opened 3 different tickets with no response. I have sat on hold for over 2 hrs and have called multiple times no one ever answers the phone.

What the hell cigarbid?
Smooth light Offline
#2 Posted: Thu, Jan 14 2021, 9:49 AM EST
Joined: 06-26-2020
Posts: 3,598
Their hiding from capital police!
DrMaddVibe Offline
#3 Posted: Thu, Jan 14 2021, 9:58 AM EST
Joined: 10-21-2000
Posts: 55,424
PhaZe wrote:
I was sent the wrong cigars, not what I won my auction for. I have been using Cigarbid for awhile now and I have never had a problem, generally speaking I have been pleased. I have opened 3 different tickets with no response. I have sat on hold for over 2 hrs and have called multiple times no one ever answers the phone.

What the hell cigarbid?



Why are you complaining about it here? You should've held out for that sweet 3 hour mark where you talk to someone AND they send you free wine. Oh well. Now they know it's you.

You've done your best. There's no Participation Trophies here.
rootpuma Offline
#4 Posted: Thu, Jan 14 2021, 1:34 PM EST
Joined: 12-27-2020
Posts: 55
I guess you did not read the fine print...it states that if they run out you get the cigars on the shelf just below where yours were to come from. I kinda whish they would go to the top shelf or one shelf up...not down....oh well
PhaZe Offline
#5 Posted: Thu, Jan 14 2021, 1:41 PM EST
Joined: 09-27-2020
Posts: 2
Unless you are a employee of Cigarbid i really don't care about your opinion.
Whistlebritches Offline
#6 Posted: Thu, Jan 14 2021, 1:46 PM EST
Joined: 04-23-2006
Posts: 22,128
PhaZe wrote:
Unless you are a employee of Cigarbid i really don't care about your opinion.



Hi Phaze I am Ron,head of customer service here in the warehouse.I suggest you pack sand and call my personal number below.

1-800-BLO-MEEE
rootpuma Offline
#7 Posted: Thu, Jan 14 2021, 1:51 PM EST
Joined: 12-27-2020
Posts: 55
rootpuma wrote:
I guess you did not read the fine print...it states that if they run out you get the cigars on the shelf just below where yours were to come from. I kinda whish they would go to the top shelf or one shelf up...not down....oh well



It's not an opinion....true facts....look it up...page 68 paragraph 2 line 6
Palama Offline
#8 Posted: Thu, Jan 14 2021, 2:34 PM EST
Joined: 02-05-2013
Posts: 23,680
PhaZe wrote:
I was sent the wrong cigars, not what I won my auction for. I have been using Cigarbid for awhile now and I have never had a problem, generally speaking I have been pleased. I have opened 3 different tickets with no response. I have sat on hold for over 2 hrs and have called multiple times no one ever answers the phone.

What the hell cigarbid?


Times are tough for everyone and CBid CS has been hit hard, just like a lot of other places.
midmofan Offline
#9 Posted: Thu, Jan 14 2021, 4:12 PM EST
Joined: 04-25-2014
Posts: 1,108
https://youtu.be/Ag6DtzRUF5U
DrMaddVibe Offline
#10 Posted: Thu, Jan 14 2021, 5:13 PM EST
Joined: 10-21-2000
Posts: 55,424
PhaZe wrote:
Unless you are a employee of Cigarbid i really don't care about your opinion.



And yet here you are thinking...hoping...wishing. You posted here. You get what you get and you'll like it.

Ever think that they really just don't like you? I've ordered thousands of cigars from here and NEVER had an order go missing.
Sunoverbeach Offline
#11 Posted: Thu, Jan 14 2021, 5:30 PM EST
Joined: 08-11-2017
Posts: 14,665
Ain't seen a cbod employee round these here parts fer many moons
Whistlebritches Offline
#12 Posted: Thu, Jan 14 2021, 9:01 PM EST
Joined: 04-23-2006
Posts: 22,128
Sunoverbeach wrote:
Ain't seen a cbod employee round these here parts fer many moons



HEY!!!! Look up ya blind toad
clintCigar Offline
#13 Posted: Thu, Jan 14 2021, 10:33 PM EST
Joined: 05-14-2019
Posts: 4,682
Guess you're getting PhaZed out.
thurson Offline
#14 Posted: Sun, Jan 17 2021, 2:44 PM EST
Joined: 06-26-2004
Posts: 3,919
clintCigar wrote:
Guess you're getting PhaZed out.


ThumpUp ThumpUp
SirKnight Offline
#15 Posted: Mon, Jan 18 2021, 9:01 AM EST
Joined: 12-19-2018
Posts: 605
PhaZe wrote:
I was sent the wrong cigars, not what I won my auction for. I have been using Cigarbid for awhile now and I have never had a problem, generally speaking I have been pleased. I have opened 3 different tickets with no response. I have sat on hold for over 2 hrs and have called multiple times no one ever answers the phone.

What the hell cigarbid?



Send me your address and I will send you some cheese to go with your whine.
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