Janty wrote:Today I got my order and some cigars seemed off from what I’ve always known and enjoyed. Different richness, color, and richness and even gauge.
Now I understand that some brands may not be the best with consistency but it’s frustrating to not get what you ordered.
Makes me wonder if this auction site is selling irregulars or rejects.
This is not the first time I’ve noticed this.
The best example would be the CAO Brazilia.
These sticks are usually dark, rich, oily, so oily they shine.
What I received today and just finished smoking was NOT that.
It was like I was smoking a different cigar entirely.
Any information or answers would be appreciated.
I plan to call customer service tomorrow during business hours.
Color of cigar wrappers can vary so while it seems an aberration, is normal.
No clue about differences in RG other than inconsistency / QC with the brand.
Do you smoke your CBid cigars ROTT or do you let them acclimate to their new surroundings? Most online vendors store and ship their cigars over humidified so it's typically recommended to let them sit for a couple to 3 weeks before sparking them up.
Be forewarned: You may have to wait for quite awhile when you call CS.
