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Last post 2 years ago by Stogie1020. 11 replies replies.
Customer service sucks
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Rude Boi Offline
#1 Posted: Wed, Aug 11 2021, 8:02 AM EST
Joined: 05-23-2021
Posts: 1
ram27bat anybody else having issues trying to contact this company? Ups sent me a message saying the box was empty when they received it and that they contacted CigarBid about it. Well I been trying to contact them for over two months to no avail. 😡🤬🤬
dkeage Offline
#2 Posted: Wed, Aug 11 2021, 9:11 AM EST
Joined: 03-05-2004
Posts: 15,149
I’m having strawberry bread and fruit salad for breakfast.
Smooth light Offline
#3 Posted: Wed, Aug 11 2021, 9:18 AM EST
Joined: 06-26-2020
Posts: 3,598
Just finished my coffee ☕ and meds.
ZRX1200 Online
#4 Posted: Wed, Aug 11 2021, 10:43 AM EST
Joined: 07-08-2007
Posts: 60,580
I just finished my coffee and I’m fixing to take a ride boi then wipe my Victor.
ZRX1200 Online
#5 Posted: Wed, Aug 11 2021, 10:47 AM EST
Joined: 07-08-2007
Posts: 60,580
I kid I kid!!!!

Rude Boi you seem like a good egg so I’ll let you in on a little secret us old timers know about. The owner of CBid is named Dave, and he loves helping us FOGs out when we occasionally run into issues.

Call (214) 914-3337 Mon-Fri 9-4 Central time and ask for Dave. Let him know that you are friends with jaderose and let him know what your problem is. He will get you taken care of faster than Celticbomber letting you know his wife is Jewish.
delta1 Offline
#6 Posted: Wed, Aug 11 2021, 3:48 PM EST
Joined: 11-23-2011
Posts: 28,776
just let all the secrets out...next you're gonna give him the holy grail...

http://www.cigarbid.com/...hallenge-The-Thonginator
Palama Offline
#7 Posted: Wed, Aug 11 2021, 5:28 PM EST
Joined: 02-05-2013
Posts: 23,621
Rude Boi wrote:
ram27bat anybody else having issues trying to contact this company? Ups sent me a message saying the box was empty when they received it and that they contacted CigarBid about it. Well I been trying to contact them for over two months to no avail. 😡🤬🤬


Judging from what many others have said, calling (…and then waiting for a l-o-n-g time…) is the best method. E-mailing doesn’t seem to be as efficient.
Stogie1020 Offline
#8 Posted: Tue, Aug 24 2021, 11:14 AM EST
Joined: 12-19-2019
Posts: 5,307
Had to change my credit card info (old card closed due to fraud, new card issued) so I called in, got through to Amanda in about 3 minutes total. Issue resolved, had a few laughs with her, we may be getting drinks later (fingers crossed).

Customer service rocks.
tonygraz Offline
#9 Posted: Tue, Aug 24 2021, 11:54 AM EST
Joined: 08-11-2008
Posts: 20,230
So, it helps not to be rude ?
Stogie1020 Offline
#10 Posted: Tue, Aug 24 2021, 1:02 PM EST
Joined: 12-19-2019
Posts: 5,307
tonygraz wrote:
So, it helps not to be rude ?



Not entirely sure. Let's experiment.


GFYS.




You want to talk to me now or no?
Stogie1020 Offline
#11 Posted: Tue, Aug 24 2021, 1:06 PM EST
Joined: 12-19-2019
Posts: 5,307
Confirmed. Being rude sucks.
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