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Last post 2 years ago by Brewha. 21 replies replies.
Cigar Bid great customer service
tmitch06905 Offline
#1 Posted:
Joined: 08-09-2021
Posts: 8
Perhaps I am in the wrong place to post this, but I just want to post sonewhere about the great customer service on Cigar Bid. I have shipping every Tuesday. Over the week I won 5 auctions. When my package came to my house I only had four of the five iitems n the package. I called customer service and was greeted by a wonderful customer service rep who was not only helpful and efficient, but an absolute pleasure to speak with. She took my information and the missing item was shipped out to me the same day. Cigar bid should be proud of their customer service and other companies should take note.
rfenst Offline
#2 Posted:
Joined: 06-23-2007
Posts: 39,096
tmitch06905 wrote:
Perhaps I am in the wrong place to post this, but I just want to post sonewhere about the great customer service on Cigar Bid. I have shipping every Tuesday. Over the week I won 5 auctions. When my package came to my house I only had four of the five iitems n the package. I called customer service and was greeted by a wonderful customer service rep who was not only helpful and efficient, but an absolute pleasure to speak with. She took my information and the missing item was shipped out to me the same day. Cigar bid should be proud of their customer service and other companies should take note.

Great news.
MACS Offline
#3 Posted:
Joined: 02-26-2004
Posts: 79,584
Wait, whut?

Where's the "nobody answers the phone, nobody answers my messages" bs we got used to?
HockeyDad Offline
#4 Posted:
Joined: 09-20-2000
Posts: 46,063
I think we now know who to refer people to with service complaints. We can retire CelticBomber.
Brewha Offline
#5 Posted:
Joined: 01-25-2010
Posts: 12,143
If customer service is back, are they going to start banning people again?
MACS Offline
#6 Posted:
Joined: 02-26-2004
Posts: 79,584
Pfffft... that cat's been out of the house too long. It's feral.
Wolfman2377 Offline
#7 Posted:
Joined: 01-20-2013
Posts: 1
Still got the nobody answers the phone or replies to messages problem.. customer service is the only issue I have with this company. When you finally get a hold of them, yeah they take care of you, but the longest stretch I waited to get someone is a couple months..I got an issue going on now waiting to see how long it's gonna take...
Sunoverbeach Offline
#8 Posted:
Joined: 08-11-2017
Posts: 14,583
No retirement for Celticbomber yet. PM him
Palama Online
#9 Posted:
Joined: 02-05-2013
Posts: 23,450
Sunoverbeach wrote:
No retirement for Celticbomber yet. PM him


I bet the medical insurance and employee discount are robust enough to make it worth his efforts.
corey sellers Offline
#10 Posted:
Joined: 08-21-2011
Posts: 10,338
CelticBomber is the greatest help when it comes to customer service . Always had good luck when I PM him with my order number and problem. He usually is a little slow but he gets it took care of and usually adds a little something extra.
Brewha Offline
#11 Posted:
Joined: 01-25-2010
Posts: 12,143
He also saved me a bundle on my auto insurance. Applause
Thunder.Gerbil Offline
#12 Posted:
Joined: 11-02-2006
Posts: 121,359
tmitch06905 wrote:
Perhaps I am in the wrong place to post this, but I just want to post sonewhere about the great customer service on Cigar Bid. I have shipping every Tuesday. Over the week I won 5 auctions. When my package came to my house I only had four of the five iitems n the package. I called customer service and was greeted by a wonderful customer service rep who was not only helpful and efficient, but an absolute pleasure to speak with. She took my information and the missing item was shipped out to me the same day. Cigar bid should be proud of their customer service and other companies should take note.



Great 1st post.

Kiss ass much?
bgz Offline
#13 Posted:
Joined: 07-29-2014
Posts: 13,023
Damn... RayRay's time here is numbered.
SirKnight Offline
#14 Posted:
Joined: 12-19-2018
Posts: 605
You think it is good, you don’t even have the platinum membership. The perks with it will astound you. Pm Celtic bomber about it and he will hook you up.
bgz Offline
#15 Posted:
Joined: 07-29-2014
Posts: 13,023
Yeah... when you pm him, send him a d*ck pic... he loves d*ck pics.
corey sellers Offline
#16 Posted:
Joined: 08-21-2011
Posts: 10,338
He does like them alot got a free fiver that way.
corey sellers Offline
#17 Posted:
Joined: 08-21-2011
Posts: 10,338
He is an old Irish bald guy his stage name used to be Sparkles
Brewha Offline
#18 Posted:
Joined: 01-25-2010
Posts: 12,143
bgz wrote:
Damn... RayRay's time here is numbered.

Of as he would say, “my days are number”.
bgz Offline
#19 Posted:
Joined: 07-29-2014
Posts: 13,023
Oh, thanks for the fix.
bgz Offline
#20 Posted:
Joined: 07-29-2014
Posts: 13,023
RayRay's paint set is numbered.

There we go that's better.
Brewha Offline
#21 Posted:
Joined: 01-25-2010
Posts: 12,143
Ray would be good in Customer Service. Not good like CB, but good is a random bitchy way.
Like a few years back….
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