Palama wrote:Most, if not all, retailers won’t do that anymore. In the past all postage was covered by Xikar but with the ownership change, that policy was altered. All shipping charges on returns are now the responsibility of the sender. Additionally, you need to request a Return Authorization before sending the defective item back.
All true based on my experience. Local shpo said "send it to Xikar". Xikar said, "get an authorization and pay to send it to us"...
All told, it took 30 minutes of my time and about $7.00.
Still impressive in this day and age!