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Last post 22 months ago by DrMaddVibe. 3 replies replies.
CUSTOMER SUPPORT
wildlogger65 Offline
#1 Posted:
Joined: 06-02-2022
Posts: 1
It should be noted that Customer Support is pretty much non-existent. You send in a email reference a issue on order and your are basically just hanging out there. The standard, "we will get back with you," just doesn't cut it. Good thing my problem worked itself out on my end.

My only gripe so far. Be timely with customer issues on orders.
corey sellers Offline
#2 Posted:
Joined: 08-21-2011
Posts: 10,338
Have you sent a personal message to CelticBomber he can help with issues . Just make sure to include the order number and the issue . It took him about a day to get back to me . He finally did and everything got taken care of.
DrMaddVibe Offline
#3 Posted:
Joined: 10-21-2000
Posts: 55,301
wildlogger65 wrote:
It should be noted that Customer Support is pretty much non-existent. You send in a email reference a issue on order and your are basically just hanging out there. The standard, "we will get back with you," just doesn't cut it. Good thing my problem worked itself out on my end.

My only gripe so far. Be timely with customer issues on orders.


Only?

If it got worked out...why so serious?
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