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Last post 23 months ago by frankj1. 13 replies replies.
No one is answering phone
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larryz Offline
#1 Posted: Tue, Jul 12 2022, 4:20 PM EST
Joined: 09-18-2012
Posts: 5
Does anyone know why no one is answering the phones at any of the cigar websites CI, CB, C.com, or have any of my orders been processed?
DrafterX Offline
#2 Posted: Tue, Jul 12 2022, 4:23 PM EST
Joined: 10-18-2005
Posts: 98,548
Did you pay your membership fee..?? Huh
Speyside2 Offline
#3 Posted: Tue, Jul 12 2022, 4:25 PM EST
Joined: 11-11-2021
Posts: 2,373
They often have automation glitches. The reason they can sell at such great prices is due to not paying needless wages.
larryz Offline
#4 Posted: Tue, Jul 12 2022, 4:31 PM EST
Joined: 09-18-2012
Posts: 5
I have orders from last week that still show as Processing, been on hold for an hour only to be disconnected since last week.
Todd 1 Offline
#5 Posted: Tue, Jul 12 2022, 4:37 PM EST
Joined: 04-28-2021
Posts: 1
Mine shows processing since last week also, I've been calling and nobody answers, and now I says closed due to unforseen circumstances
Stogie1020 Offline
#6 Posted: Tue, Jul 12 2022, 4:47 PM EST
Joined: 12-19-2019
Posts: 5,320
Apparently they couldn't see the curcumstances in advance.
frankj1 Offline
#7 Posted: Tue, Jul 12 2022, 9:07 PM EST
Joined: 02-08-2007
Posts: 44,221
it takes all their resources to keep these forums open 24/7.

Glass half full?
Abrignac Offline
#8 Posted: Tue, Jul 12 2022, 9:15 PM EST
Joined: 02-24-2012
Posts: 17,270
CBid noob rules to live by.

1) It’s a discount cigar website. Don’t expect a ton of service.

2) Your cigars WILL make there way to you. Patience is a virtue.

3) If you want to have a conversation go to a shpo and pay extra for that privilege

4) See rule 1
Sunoverbeach Offline
#9 Posted: Tue, Jul 12 2022, 9:16 PM EST
Joined: 08-11-2017
Posts: 14,665
Customer service is nice and all, but a smoothly running forum? Priceless

Word on the street is that magic happens here
frankj1 Offline
#10 Posted: Tue, Jul 12 2022, 9:40 PM EST
Joined: 02-08-2007
Posts: 44,221
Sunoverbeach wrote:
Customer service is nice and all, but a smoothly running forum? Priceless

Word on the street is that magic happens here

I heard dat too!
Thunder.Gerbil Offline
#11 Posted: Tue, Jul 12 2022, 9:49 PM EST
Joined: 11-02-2006
Posts: 121,359
larryz wrote:
Does anyone know why no one is answering the phones at any of the cigar websites CI, CB, C.com, or have any of my orders been processed?


Nope, I got no idea. But I'll bet CelticBomber does, being the assistant manager of CS and all.
Sunoverbeach Offline
#12 Posted: Wed, Jul 13 2022, 10:00 PM EST
Joined: 08-11-2017
Posts: 14,665
Word is he can't be trusted with your credit card info though
frankj1 Offline
#13 Posted: Wed, Jul 13 2022, 10:32 PM EST
Joined: 02-08-2007
Posts: 44,221
one way to find out
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