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Last post 22 months ago by Sunoverbeach. 21 replies replies.
Inconvenienced & Upset Over Shipping
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Latin_Lwyr Offline
#1 Posted: Sat, Sep 2 2000, 4:46 PM EST
Joined: 04-23-2000
Posts: 7
Over a week ago, I won 3 bids on some 5-packs. They were all supposed to be shipped last Friday. 8 days have passed and no cigars. I am extremely upset because today is Friday and I can't expect anything at least until after the Labor Day holiday; thus, my cigars will be in transport for at least 11 days.

These cigars weigh less than 2 lbs and could have easily been shipped USPS Priority. Also, I live in CA so CB should take this into consideration when shipping.

Has anyone else been subject to these unnerving shipping practices.
rookie139 Offline
#2 Posted: Sat, Sep 2 2000, 5:00 PM EST
Joined: 03-02-2000
Posts: 2,149
No
Max1a Offline
#3 Posted: Sat, Sep 2 2000, 5:11 PM EST
Joined: 04-07-2000
Posts: 83
No
BrentM01 Offline
#4 Posted: Sat, Sep 2 2000, 6:13 PM EST
Joined: 05-30-2000
Posts: 343
I've ALWAYS received my cigars approx 2-3 days after winning a bid. Never more, never less.......Brent
robnsue Offline
#5 Posted: Sat, Sep 2 2000, 6:29 PM EST
Joined: 02-23-2000
Posts: 269
Maybe they realized you were a lawyer?
squattro Offline
#6 Posted: Sat, Sep 2 2000, 6:33 PM EST
Joined: 02-21-2000
Posts: 165
I live on the West Coast also. I have noticed shipping may take up to seven days or so when coming via UPS. I make a practice of having plenty of cigars on hand at home so that I am not waiting by the mailbox with my cutter and lighter. Besides, I know most people would recommend letting cigars rest and stabilize for a bit before enjoying them. Try contacting customer service, they may be able to give you more info. I believe USPS has to be requested by you upon ordering. Good luck and try to enjoy the weekend.
mtsheron Offline
#7 Posted: Sun, Sep 3 2000, 5:23 AM EST
Joined: 04-29-2000
Posts: 528
Never....always get mine within 2-3 days of closing auction. But I live on the East Coast. Sorry. Always great service in my experience.
Slimboli Offline
#8 Posted: Sun, Sep 3 2000, 6:09 AM EST
Joined: 07-09-2000
Posts: 16,139
I live in California, and UPS can take up to 10 days. I didn't know you could request which carrier you wanted. I will request USPS from now on ... thanks for the info ...
ceo Offline
#9 Posted: Sun, Sep 3 2000, 7:10 AM EST
Joined: 09-11-2010
Posts: 150
No. 2-3 days max but I live in the east. Ask to be shipped USPS. UPS ground service is way too slow.
GK Offline
#10 Posted: Sun, Sep 3 2000, 8:13 AM EST
Joined: 02-14-2000
Posts: 24
Shipping from CB generally takes 3-6 days to Okla.
Never a damaged shipment from USPS or UPS. All shipments have needed humidor time before smoking.
Have had dozens of shipments, with only one missing (USPS), which CB made good.
jcrimmins Offline
#11 Posted: Sun, Sep 3 2000, 9:16 AM EST
Joined: 04-26-2000
Posts: 787
I usually receive my USPS shipments 2 days after shipping. UPS can take up to 7. I live in the Chicago area. I have had nothing but good experiences with Cigarbid.
rookie139 Offline
#12 Posted: Sun, Sep 3 2000, 2:10 PM EST
Joined: 03-02-2000
Posts: 2,149
ROTFLMAO!
russ_rfh Offline
#13 Posted: Sun, Sep 3 2000, 3:00 PM EST
Joined: 12-16-1999
Posts: 45
Shipped on Friday, always recieve on Tuesday without fail. I live in Ohio........Russ
guillet Offline
#14 Posted: Mon, Sep 4 2000, 9:33 AM EST
Joined: 08-17-2000
Posts: 52
Well they have been great. Until this past week. I must say not their fault, but I have not heard from customer service concerning the matter. I usually receive the packages in 2 to 4 days, so when it was 5 I wrote customer service. They said to wait 6 working days, ok no problem. Well I received my package this past friday. The package was marked from the postal service, "received without contents". NOW WHAT TO DO???
Customer service if you read this please oh please write back..I want my Romeo and Juletta #5'S.
So well see what direction is taken.
Slimboli Offline
#15 Posted: Mon, Sep 4 2000, 10:45 AM EST
Joined: 07-09-2000
Posts: 16,139
Customer service may not read these posts...as I am sure they have better things to do. I would advise calling them...and you will be taken care of. Their CS is some of the best I've ever seen, but as with everything human (and computer), mistakes can be made.
Berry C Offline
#16 Posted: Mon, Sep 4 2000, 6:00 PM EST
Joined: 03-08-2000
Posts: 176
I have everything shipped on friday. I live in the south east, and have the pleasure of receiving my goods on monday if shipped USPS, and tuesday if shipped UPS. So far great service!!!
Loyoyo Offline
#17 Posted: Wed, Sep 6 2000, 12:26 AM EST
Joined: 05-27-2000
Posts: 3
Mine have been shipped Friday via USPS Priority and arrived in Hawaii on Tuesday. I've never had a problem.
Latin_Lwyr Offline
#18 Posted: Fri, Sep 8 2000, 6:09 AM EST
Joined: 04-23-2000
Posts: 7
Received Tuesday (11days). Arrived via UPS. Next time I will request USPS Priority.
tfuentes Offline
#19 Posted: Sat, Sep 9 2000, 8:19 PM EST
Joined: 12-22-2006
Posts: 2
Hey Loyoyo, whazzzzup.
Palama Offline
#20 Posted: Thu, Jul 21 2022, 2:30 AM EST
Joined: 02-05-2013
Posts: 23,680
Shipping issues have plagued this site for over 20 years? Think
Sunoverbeach Offline
#21 Posted: Fri, Jul 22 2022, 8:49 PM EST
Joined: 08-11-2017
Posts: 14,665
Shockingly appalled
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