ShanaC@CigarBid wrote:
... I have you at the top of my list and have been emailing the warehouse daily to get your order shipped.
Apologies.
Thanks Shana!
I guess I don't see what the hold-up is. If it were just a matter of working through older orders and mine is down the list then I get it. But I've seen comments in the forums here from people who have ordered cigars in the last two or three weeks and have received their products. My order is over three weeks old now.
Or if everything is on backorder then there's nothing anyone can do but wait. But you separated those out into their own group so that's not it.
I received an email yesterday letting me know a partial shipment was made.
A five-pack.
That's less than 1% of the order.
I received one five-pack last week and when I look at my orders page it says two five-packs were shipped and shipping was $49 while the tax was $59. On an $8.50 five-pack.
I'm sure we have to wait for all shipping and billing to be completed to sort out that mess though.
I don't envy you the mess you must be dealing with. Hopefully once the new space is up and operational life will return to normal. Or as normal as anything ever gets.