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Last post 21 months ago by DrafterX. 34 replies replies.
Order issue
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DBEATTY1031 Offline
#1 Posted: Mon, Aug 22 2022, 4:24 PM EST
Joined: 08-05-2014
Posts: 2
Anybody know how to get in contact with these people. Been ordering for years and never had an issue. Charged my account, 2 cigars b/o and nothing has shipped(will be a week tomorrow)!
Cheno Offline
#2 Posted: Mon, Aug 22 2022, 4:33 PM EST
Joined: 06-06-2019
Posts: 1,978
From reports been seeing, major backlog with changing buildings or something. They will get there from reports, it may take a bit. If you are gonna call plan on being in good for 2 hours or more. They won't respond via email or this board right away if at all, at least not currently with back log. Don't worry, your Gurkha's will show up eventually. Smoke on Dbeat.
ZRX1200 Offline
#3 Posted: Mon, Aug 22 2022, 4:41 PM EST
Joined: 07-08-2007
Posts: 60,599
You could always private message BGZ.
Palama Offline
#4 Posted: Mon, Aug 22 2022, 4:43 PM EST
Joined: 02-05-2013
Posts: 23,677
ZRX1200 wrote:
You could always private message BGZ.


Is BGZ the new Customer Liaison Rep or is the go-to still CelticBomber? Obviously inquiring minds want to know! Think
ZRX1200 Offline
#5 Posted: Mon, Aug 22 2022, 4:50 PM EST
Joined: 07-08-2007
Posts: 60,599
Well since identity dysphoria seems to be the current “thing” I thought I’d try to use the current nomenclature.
qbanrick79 Offline
#6 Posted: Mon, Aug 22 2022, 5:19 PM EST
Joined: 02-04-2008
Posts: 13
I have been buying cigars here for over 10 years...i have been waiting over 2 weeks to recieve my order. On Thursday it will be 3 weeks. So now for customer service or support i have to blog about my issues....hope they ship them out soon.
DBEATTY1031 Offline
#7 Posted: Mon, Aug 22 2022, 5:29 PM EST
Joined: 08-05-2014
Posts: 2
Not much of a Ghurka guy Cheno(unless it's a Warpig). But you can never go wrong with something by AJ Fernandez. In any case thanks for the info.
CelticBomber Offline
#8 Posted: Mon, Aug 22 2022, 5:38 PM EST
Joined: 05-03-2012
Posts: 6,786
Palama wrote:
Is BGZ the new Customer Liaison Rep or is the go-to still CelticBomber? Obviously inquiring minds want to know! Think


I'm retired until SOB empties his PMs.


To Our Customers,

I apologize for any issue's you are currently having. I will be out of the office for the next 3 months and cannot assist you. Please private message Sunoverbeach for any issue's you are having and he will be happy to resolve them for you. We value you as a customer and apologize for any inconvenience you have experienced.

Sincerely,

CelticBomber


This is an automated response.
HockeyDad Offline
#9 Posted: Mon, Aug 22 2022, 5:52 PM EST
Joined: 09-20-2000
Posts: 46,130
DBEATTY1031 wrote:
Anybody know how to get in contact with these people. Been ordering for years and never had an issue. Charged my account, 2 cigars b/o and nothing has shipped(will be a week tomorrow)!


You need to manifest it.

Make a vision board. ...
Start journaling. ...
Say positive affirmations. ...
Give the pillow method a try. ...
Go outside the box. ...
Surround yourself with positivity. ...
Practice the 369 manifestation method. ...
Walk the walk.
Sunoverbeach Offline
#10 Posted: Mon, Aug 22 2022, 7:07 PM EST
Joined: 08-11-2017
Posts: 14,665
CelticBomber wrote:
I'm retired until SOB empties his PMs.


To Our Customers,

I apologize for any issue's you are currently having. I will be out of the office for the next 3 months and cannot assist you. Please private message Sunoverbeach for any issue's you are having and he will be happy to resolve them for you. We value you as a customer and apologize for any inconvenience you have experienced.

Sincerely,

CelticBomber


This is an automated response.

You're retired until I empty my inbox, yet you're unavailable for 3 months and they should message me? If they could my inbox would be empty and therefore your retirement over.

Where's the logic here? This this is not some political thread where thoughts are just bandied about with no thought to continuity nor reasonable discussion.

Dear disgruntled masses,

I have no connection to Cbid nor care about your misplaced orders. I'm just a self centered SOB who cares only for his own wellbeing. Please read the advice given by Cheno, and follow it. I wish you all the best.
Sunoverbeach Offline
#11 Posted: Mon, Aug 22 2022, 7:18 PM EST
Joined: 08-11-2017
Posts: 14,665
All better now
italiamia Offline
#12 Posted: Mon, Aug 22 2022, 10:42 PM EST
Joined: 05-31-2021
Posts: 8
Thank you for posting this information. I have several orders that have yet to be shipped which is very unusual and has never once happened before. Though I have emailed several times and called to ascertain the problem, it’s impossible to get in contact with a company where customer service simply does not exist.
bgz Offline
#13 Posted: Mon, Aug 22 2022, 11:21 PM EST
Joined: 07-29-2014
Posts: 13,023
I wouldn't make a good cs representative... I'm known to ignore pms.
DrMaddVibe Offline
#14 Posted: Tue, Aug 23 2022, 8:27 AM EST
Joined: 10-21-2000
Posts: 55,423
HockeyDad wrote:
You need to manifest it.

Make a vision board. ...
Start journaling. ...
Say positive affirmations. ...
Give the pillow method a try. ...
Go outside the box. ...
Surround yourself with positivity. ...
Practice the 369 manifestation method. ...
Walk the walk.



Muthafuc....

You're NOT going to ruin my PC monitor with coffee spewing.
walpolemarkus Offline
#15 Posted: Tue, Aug 23 2022, 8:43 AM EST
Joined: 05-30-2019
Posts: 1
Same issue as others are having... won auction over 3 months ago and never shipped. No response to multiple customer service posts and never get anyone to answer the phone
CelticBomber Offline
#16 Posted: Tue, Aug 23 2022, 9:15 AM EST
Joined: 05-03-2012
Posts: 6,786
bgz wrote:
I wouldn't make a good cs representative... I'm known to ignore pms.


Use the PM's on your alts. Frying pan
Cracker Jack Kid Offline
#17 Posted: Tue, Aug 23 2022, 9:28 AM EST
Joined: 08-23-2022
Posts: 65
I always get my smokes on time and they are da bomb.
frankj1 Offline
#18 Posted: Tue, Aug 23 2022, 10:06 AM EST
Joined: 02-08-2007
Posts: 44,221
walpolemarkus wrote:
Same issue as others are having... won auction over 3 months ago and never shipped. No response to multiple customer service posts and never get anyone to answer the phone

Walpole, MA?
frankj1 Offline
#19 Posted: Tue, Aug 23 2022, 10:07 AM EST
Joined: 02-08-2007
Posts: 44,221
Cracker Jack Kid wrote:
I always get my smokes on time and they are da bomb.

do you have a toy inside?
DrafterX Offline
#20 Posted: Tue, Aug 23 2022, 10:19 AM EST
Joined: 10-18-2005
Posts: 98,548
I bet TW's got a couple toys inside him about now... Mellow
Cracker Jack Kid Offline
#21 Posted: Tue, Aug 23 2022, 10:33 AM EST
Joined: 08-23-2022
Posts: 65
And on the outside the chickadees be loving my log. I let them play with it while I smoke my Pirates and drink my Crow . I like hollering caw caw about the time its fixing to blast off. Iffin you know what I am sayin.
frankj1 Offline
#22 Posted: Tue, Aug 23 2022, 8:56 PM EST
Joined: 02-08-2007
Posts: 44,221
dude. calm down...unless you have starred in a movie that grossed more than Three Tracks In The Snow.
Hmmm. Didn't think so.


Frankie Tripod
Sunoverbeach Offline
#23 Posted: Tue, Aug 23 2022, 9:01 PM EST
Joined: 08-11-2017
Posts: 14,665
Two Crackers Jack in a Box

A lesser known cinematic endeavor
frankj1 Offline
#24 Posted: Tue, Aug 23 2022, 9:14 PM EST
Joined: 02-08-2007
Posts: 44,221
Sunoverbeach wrote:
Two Crackers Jack in a Box

A lesser known cinematic endeavor

he/she should probably slink out the back door 'bout now.
8trackdisco Offline
#25 Posted: Tue, Aug 23 2022, 9:19 PM EST
Joined: 11-06-2004
Posts: 60,075
The OP even spelled his username incorrectly.

Easy… NED BEATTY.

Wonder if he drinks Whistle, Pig?
frankj1 Offline
#26 Posted: Tue, Aug 23 2022, 9:21 PM EST
Joined: 02-08-2007
Posts: 44,221
maybe Squeal (like a) Pig?
8trackdisco Offline
#27 Posted: Wed, Aug 24 2022, 8:35 AM EST
Joined: 11-06-2004
Posts: 60,075
frankj1 wrote:
maybe Squeal (like a) Pig?


Wee WEE!
Cracker Jack Kid Offline
#28 Posted: Wed, Aug 24 2022, 12:30 PM EST
Joined: 08-23-2022
Posts: 65
3 tracks inda snow seen it good movie . You are a real talented man. No movies well none that I got any money out of . Well there was this one time I got 2 of the chickadees at one time and recorded. Played it at the bar later that day. It was hit there. Then again bunch of drunk bald headed Irish men they like anything.
Cracker Jack Kid Offline
#29 Posted: Thu, Aug 25 2022, 6:21 PM EST
Joined: 08-23-2022
Posts: 65
Any Philly boys in here. Looking for some side help with my chickadees.
Sunoverbeach Offline
#30 Posted: Thu, Aug 25 2022, 6:42 PM EST
Joined: 08-11-2017
Posts: 14,665
You'll want to PM Celticbomber
ShanaC@CigarBid Offline
#31 Posted: Thu, Aug 25 2022, 8:33 PM EST
Joined: 09-22-2010
Posts: 1,090
DBEATTY1031 wrote:
Anybody know how to get in contact with these people. Been ordering for years and never had an issue. Charged my account, 2 cigars b/o and nothing has shipped(will be a week tomorrow)!



Hey,

My coworker Darlene, was able to ship your order yesterday.

Thank you for your patience.

ShanaC@CigarBid Offline
#32 Posted: Thu, Aug 25 2022, 8:35 PM EST
Joined: 09-22-2010
Posts: 1,090
qbanrick79 wrote:
I have been buying cigars here for over 10 years...i have been waiting over 2 weeks to recieve my order. On Thursday it will be 3 weeks. So now for customer service or support i have to blog about my issues....hope they ship them out soon.



Apologies on the delay. We shipped your order on 8/24/22.

Have a good evening.
ShanaC@CigarBid Offline
#33 Posted: Thu, Aug 25 2022, 8:38 PM EST
Joined: 09-22-2010
Posts: 1,090
walpolemarkus wrote:
Same issue as others are having... won auction over 3 months ago and never shipped. No response to multiple customer service posts and never get anyone to answer the phone


Hello,

Check your messages.

Thanks.
DrafterX Offline
#34 Posted: Fri, Aug 26 2022, 10:20 AM EST
Joined: 10-18-2005
Posts: 98,548
Shana..!! Laugh
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