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Last post 2 months ago by MoreBeer. 30 replies replies.
Service
NReihing Offline
#1 Posted:
Joined: 03-04-2018
Posts: 3
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?
Ram27 Offline
#2 Posted:
Joined: 04-30-2005
Posts: 46,448
SHOCKING 🤯 Maybe just maybe you may want to read other posts concerning issues. Think
HockeyDad Offline
#3 Posted:
Joined: 09-20-2000
Posts: 44,269
I can’t recall anything about this.
Stogie1020 Offline
#4 Posted:
Joined: 12-19-2019
Posts: 3,721
NReihing wrote:
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?


OK, then what is the problem? You complaining about getting your stuff on time?
ZRX1200 Online
#5 Posted:
Joined: 07-08-2007
Posts: 58,026
Have you private messaged Celticbomber yet?

He’s the forum CS reacharound point of contact.
CelticBomber Offline
#6 Posted:
Joined: 05-03-2012
Posts: 6,781
ZRX1200 wrote:
Have you private messaged Celticbomber yet?

He’s the forum CS reacharound point of contact.


That's right. Keep saying my name. I do love the attention and living rent free in your head. Don't go denying your love either. First your poll. Then your complainer thread. Admit it. Daddy touched a nerve;-p
8trackdisco Offline
#7 Posted:
Joined: 11-06-2004
Posts: 57,613
NReihing wrote:
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?


From what I've heard, the service people sometimes watch the Cigars & Related section for things like this. They don't spend much time in the Miscreant (I mean Miscellaneous section) of the boards.
ZRX1200 Online
#8 Posted:
Joined: 07-08-2007
Posts: 58,026
*writes “nerve” on his schmendrick*
Plowboy221 Offline
#9 Posted:
Joined: 03-03-2013
Posts: 4,768
You gotta pm JadeRose for those special “services” wink wink
NReihing Offline
#10 Posted:
Joined: 03-04-2018
Posts: 3
I was hoping this would spur a customer service rep to look into an order that had a back order from 5/21/22. I notified CigarBid that I had moved in August, received a new order at the new address. When the back order came in they shipped to my previous address. I can’t get anyone to reply .
ZRX1200 Online
#11 Posted:
Joined: 07-08-2007
Posts: 58,026
Celticbomber is a forum CS rep I’m sorry he’s too busy with me because I turned him down on his camping trip request and I didn’t send him candy or a bag of One Ton Chips.
Mike3316 Offline
#12 Posted:
Joined: 02-05-2022
Posts: 327
You need a Platinum Membership - it comes with a dedicated concierge staff to assist with service issues.
DrMaddVibe Offline
#13 Posted:
Joined: 10-21-2000
Posts: 52,925
Why is it this is the first I'm hearing of this????

We need a congressional hearing!
NReihing Offline
#14 Posted:
Joined: 03-04-2018
Posts: 3
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!
Gene363 Online
#15 Posted:
Joined: 01-24-2003
Posts: 28,796
NReihing wrote:
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!



Winning!
Stogie1020 Offline
#16 Posted:
Joined: 12-19-2019
Posts: 3,721
Gene363 wrote:
Winning!

He started out with "whining" and added an "N" with a little hard work and perseverence!


The "h" is silent.
Gene363 Online
#17 Posted:
Joined: 01-24-2003
Posts: 28,796
Stogie1020 wrote:
He started out with "whining" and added an "N" with a little hard work and perseverence!


The "h" is silent.


But he did manage to get a Platinum Membership.
tonygraz Offline
#18 Posted:
Joined: 08-11-2008
Posts: 18,844
One Ton Chips really strike a nerve to the bomber.

Cigars. com actually has a platinum membership.
HockeyDad Offline
#19 Posted:
Joined: 09-20-2000
Posts: 44,269
DrMaddVibe wrote:
Why is it this is the first I'm hearing of this????

We need a congressional hearing!


I will file a bill in congress titled the CigarBid Shipping Aid Act.

It will include $40 billion for the Ukrainian military and $200 billion to subsidize solar panels.

It will also have $1 million earmarked for a stop light in Napa County were Paul Pelosi recently got into an accident.
DrMaddVibe Offline
#20 Posted:
Joined: 10-21-2000
Posts: 52,925
HockeyDad wrote:
I will file a bill in congress titled the CigarBid Shipping Aid Act.

It will include $40 billion for the Ukrainian military and $200 billion to subsidize solar panels.

It will also have $1 million earmarked for a stop light in Napa County were Paul Pelosi recently got into an accident.


We really need some relief aid for the torch and pitchfork business.

Make Torches & Pitchforks Great Again!
frankj1 Offline
#21 Posted:
Joined: 02-08-2007
Posts: 42,752
Stogie1020 wrote:

The "h" is silent.


like the "P" in relief





thanks Dad
frankj1 Offline
#22 Posted:
Joined: 02-08-2007
Posts: 42,752
NReihing wrote:
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!

OK, that was pretty good!
Sunoverbeach Offline
#23 Posted:
Joined: 08-11-2017
Posts: 13,259
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here
Gene363 Online
#24 Posted:
Joined: 01-24-2003
Posts: 28,796
Sunoverbeach wrote:
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here


It is exclusive so... Whistle
DrMaddVibe Offline
#25 Posted:
Joined: 10-21-2000
Posts: 52,925
Gene363 wrote:
It is exclusive so... Whistle


The books have been closed ever since Wheelrite's passing. We still haven't added to the ranks of Platinum Membership despite many stating their inclusion.

The Mafia has their rituals...we have ours.


THIS IS CBID!!!! (Spoken in my best King Leonidas voice)

Herfing
8trackdisco Offline
#26 Posted:
Joined: 11-06-2004
Posts: 57,613
Sunoverbeach wrote:
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here


Platinum memberships not available in Indiana and Ohio.
Mike3316 Offline
#27 Posted:
Joined: 02-05-2022
Posts: 327
8trackdisco wrote:
Platinum memberships not available in Indiana and Ohio.

I'm pretty sure they're illegal in California and New York also - since pretty much everything is illegal in those states. Anxious
HockeyDad Offline
#28 Posted:
Joined: 09-20-2000
Posts: 44,269
Mike3316 wrote:
I'm pretty sure they're illegal in California and New York also - since pretty much everything is illegal in those states. Anxious


In California, platinum membership cards are routinely stolen and scrapped with catalytic converters. Your best bet out here is a silver membership. They’ll shoot you for your gold card.
Ram27 Offline
#29 Posted:
Joined: 04-30-2005
Posts: 46,448
d'oh!
MoreBeer Offline
#30 Posted:
Joined: 01-24-2010
Posts: 75
Platinum Memberships are being phased out. The new thing is the Supreme Account. To qualify, you must buy $500 of Diesel and CAO within 30 days.
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