Customers who have created an account, click here to log into your account and fill out a customer service request form.
New visitors that have not yet created an account, send an email to customerservice@cigarbid.com.
| Help Topic | Help Description |
| Click on the help topic for more information. | |
| About CigarBid.com | CigarBid.com Summary |
| How to Sign Up | How to set up your account |
| Categories and Lots | Quick explanation of auction layout |
| How to Bid | How to place bids on lots |
| Optional Bidding Features | Optional tools to enhance your bidding |
| Shipping Policy | How product shipments are handled |
| HAZMAT | Restrictions on HAZMAT shipping |
| The Fine Print | Legal mumbo-jumbo |
| Forum Rules | Rules & Conditions |
| Privacy Policy | Protecting your privacy |
| Frequently Asked Questions (FAQ) | Best place to answer those easy questions |
| Browser Configuration | Check your browser properties |
| Lost Your Password? | Have your password emailed to you |
| Suggestions? | Tell us how to make things better for you |
| Customer Service | Send a request to customer service |
| Contact Us | Ways to get in touch with us |