Due to the Memorial Day holiday, there will be no shipping on Monday, May 27th. Normal shipping will resume on Tuesday, May 28th.

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Customer Service Request

Customers who have created an account, click here to log into your account and fill out a customer service request form.

New visitors that have not yet created an account, send an email to customerservice@cigarbid.com.

Help Topic Help Description
Click on the help topic for more information.
About CigarBid.com CigarBid.com Summary
How to Sign Up How to set up your account
Categories and Lots Quick explanation of auction layout
How to Bid How to place bids on lots
Optional Bidding Features Optional tools to enhance your bidding
Shipping Policy How product shipments are handled
HAZMAT Restrictions on HAZMAT shipping
The Fine Print Legal mumbo-jumbo
Forum Rules Rules & Conditions
Privacy Policy Protecting your privacy
Frequently Asked Questions (FAQ) Best place to answer those easy questions
Browser Configuration Check your browser properties
Lost Your Password? Have your password emailed to you
Suggestions? Tell us how to make things better for you
Customer Service Send a request to customer service
Contact Us Ways to get in touch with us