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Service
1. Author: NReihingDate: Mon, 10/3/2022, 10:48AM EST
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?
2. Author: Ram27Date: Mon, 10/3/2022, 11:50AM EST
SHOCKING 🤯 Maybe just maybe you may want to read other posts concerning issues. Think
3. Author: HockeyDadDate: Mon, 10/3/2022, 11:55AM EST
I can’t recall anything about this.
4. Author: Stogie1020Date: Mon, 10/3/2022, 12:26PM EST
NReihing wrote:
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?


OK, then what is the problem? You complaining about getting your stuff on time?
5. Author: ZRX1200Date: Mon, 10/3/2022, 2:36PM EST
Have you private messaged Celticbomber yet?

He’s the forum CS reacharound point of contact.
6. Author: CelticBomberDate: Mon, 10/3/2022, 4:33PM EST
ZRX1200 wrote:
Have you private messaged Celticbomber yet?

He’s the forum CS reacharound point of contact.


That's right. Keep saying my name. I do love the attention and living rent free in your head. Don't go denying your love either. First your poll. Then your complainer thread. Admit it. Daddy touched a nerve;-p
7. Author: 8trackdiscoDate: Mon, 10/3/2022, 7:23PM EST
NReihing wrote:
I always get my cigars exactly as promised from CB. I have sent 2 emails to them and have not received a reply. Anyone else have an issue with responding to emails?


From what I've heard, the service people sometimes watch the Cigars & Related section for things like this. They don't spend much time in the Miscreant (I mean Miscellaneous section) of the boards.
8. Author: ZRX1200Date: Mon, 10/3/2022, 7:54PM EST
*writes “nerve” on his schmendrick*
9. Author: Plowboy221Date: Mon, 10/3/2022, 8:00PM EST
You gotta pm JadeRose for those special “services” wink wink
10. Author: NReihingDate: Mon, 10/3/2022, 8:14PM EST
I was hoping this would spur a customer service rep to look into an order that had a back order from 5/21/22. I notified CigarBid that I had moved in August, received a new order at the new address. When the back order came in they shipped to my previous address. I can’t get anyone to reply .
11. Author: ZRX1200Date: Mon, 10/3/2022, 8:42PM EST
Celticbomber is a forum CS rep I’m sorry he’s too busy with me because I turned him down on his camping trip request and I didn’t send him candy or a bag of One Ton Chips.
12. Author: Mike3316Date: Tue, 10/4/2022, 12:00AM EST
You need a Platinum Membership - it comes with a dedicated concierge staff to assist with service issues.
13. Author: DrMaddVibeDate: Tue, 10/4/2022, 9:59AM EST
Why is it this is the first I'm hearing of this????

We need a congressional hearing!
14. Author: NReihingDate: Tue, 10/4/2022, 10:42AM EST
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!
15. Author: Gene363Date: Tue, 10/4/2022, 11:08AM EST
NReihing wrote:
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!



Winning!
16. Author: Stogie1020Date: Tue, 10/4/2022, 11:16AM EST
Gene363 wrote:
Winning!

He started out with "whining" and added an "N" with a little hard work and perseverence!


The "h" is silent.
17. Author: Gene363Date: Tue, 10/4/2022, 11:26AM EST
Stogie1020 wrote:
He started out with "whining" and added an "N" with a little hard work and perseverence!


The "h" is silent.


But he did manage to get a Platinum Membership.
18. Author: tonygrazDate: Tue, 10/4/2022, 11:29AM EST
One Ton Chips really strike a nerve to the bomber.

Cigars. com actually has a platinum membership.
19. Author: HockeyDadDate: Tue, 10/4/2022, 11:37AM EST
DrMaddVibe wrote:
Why is it this is the first I'm hearing of this????

We need a congressional hearing!


I will file a bill in congress titled the CigarBid Shipping Aid Act.

It will include $40 billion for the Ukrainian military and $200 billion to subsidize solar panels.

It will also have $1 million earmarked for a stop light in Napa County were Paul Pelosi recently got into an accident.
20. Author: DrMaddVibeDate: Tue, 10/4/2022, 1:00PM EST
HockeyDad wrote:
I will file a bill in congress titled the CigarBid Shipping Aid Act.

It will include $40 billion for the Ukrainian military and $200 billion to subsidize solar panels.

It will also have $1 million earmarked for a stop light in Napa County were Paul Pelosi recently got into an accident.


We really need some relief aid for the torch and pitchfork business.

Make Torches & Pitchforks Great Again!
21. Author: frankj1Date: Tue, 10/4/2022, 2:19PM EST
Stogie1020 wrote:

The "h" is silent.


like the "P" in relief





thanks Dad
22. Author: frankj1Date: Tue, 10/4/2022, 2:19PM EST
NReihing wrote:
After a 30 minute hold time , I had a very good customer service rep that addressed my concerns. I checked into the Platinum Membership and I received a 5 year membership for free for not being a jerk on the forum. Nice wins again!

OK, that was pretty good!
23. Author: SunoverbeachDate: Tue, 10/4/2022, 7:07PM EST
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here
24. Author: Gene363Date: Tue, 10/4/2022, 9:32PM EST
Sunoverbeach wrote:
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here


It is exclusive so... Whistle
25. Author: DrMaddVibeDate: Wed, 10/5/2022, 8:23AM EST
Gene363 wrote:
It is exclusive so... Whistle


The books have been closed ever since Wheelrite's passing. We still haven't added to the ranks of Platinum Membership despite many stating their inclusion.

The Mafia has their rituals...we have ours.


THIS IS CBID!!!! (Spoken in my best King Leonidas voice)

Herfing
26. Author: 8trackdiscoDate: Wed, 10/5/2022, 8:57AM EST
Sunoverbeach wrote:
Yeah, but can't be true or there would be no such thing as a Platinum Membership on here


Platinum memberships not available in Indiana and Ohio.
27. Author: Mike3316Date: Wed, 10/5/2022, 11:53PM EST
8trackdisco wrote:
Platinum memberships not available in Indiana and Ohio.

I'm pretty sure they're illegal in California and New York also - since pretty much everything is illegal in those states. Anxious
28. Author: HockeyDadDate: Thu, 10/6/2022, 11:11AM EST
Mike3316 wrote:
I'm pretty sure they're illegal in California and New York also - since pretty much everything is illegal in those states. Anxious


In California, platinum membership cards are routinely stolen and scrapped with catalytic converters. Your best bet out here is a silver membership. They’ll shoot you for your gold card.
29. Author: Ram27Date: Thu, 10/6/2022, 12:06PM EST
d'oh!
30. Author: MoreBeerDate: Thu, 10/6/2022, 4:38PM EST
Platinum Memberships are being phased out. The new thing is the Supreme Account. To qualify, you must buy $500 of Diesel and CAO within 30 days.
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