| 1. Author: Adt27 | Date: Mon, 5/24/2021, 8:25PM EST | |
Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back. |
| 2. Author: midmofan | Date: Mon, 5/24/2021, 9:25PM EST | |
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| 3. Author: Palama | Date: Tue, 5/25/2021, 1:18AM EST | |
Adt27 wrote:Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back. Couple things: 1. Shoot a blast of compressed air into the jets, 2. Could be the butane. Cheap brands don’t work too well and can clog up the jets. Use premium butane, Xikar, as an example. |
| 4. Author: DrMaddVibe | Date: Tue, 5/25/2021, 6:58AM EST | |
Adt27 wrote:Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back. Nope, can say that's never happened to me. |
| 5. Author: Hooker53 | Date: Tue, 5/25/2021, 6:34PM EST | |
Yes. I received a bad lighter with the Fat Bottom Betty Toro deal and it don’t ignite. You can hear the gas, just no strike at the end of the push. Three emails and no reply and Iv been dealing with them since they started this site.
Roy |
| 6. Author: ZRX1200 | Date: Tue, 5/25/2021, 7:01PM EST | |
Have you tried refilling the lighter with hood fluid after purging, then microwaving to clear out the jets? |
| 7. Author: tonygraz | Date: Tue, 5/25/2021, 8:42PM EST | |
Is that something you picked up in Russia ? |
| 8. Author: Palama | Date: Tue, 5/25/2021, 10:00PM EST | |
Hooker53 wrote:Yes. I received a bad lighter with the Fat Bottom Betty Toro deal and it don’t ignite. You can hear the gas, just no strike at the end of the push. Three emails and no reply and Iv been dealing with them since they started this site.
Roy Probably not worth the angst, just throw it away. |
| 9. Author: midmofan | Date: Tue, 5/25/2021, 11:45PM EST | |
Palama wrote:Couple things:
1. Shoot a blast of compressed air into the jets,
2. Could be the butane. Cheap brands don’t work too well and can clog up the jets. Use premium butane, Xikar, as an example. Doesn't have to be "air...." https://youtu.be/idgZv0Mv4HQ |
| 10. Author: izonfire | Date: Tue, 5/25/2021, 11:48PM EST | |
Hey Hooker, how much for a BJ??? |
| 11. Author: Palama | Date: Wed, 5/26/2021, 12:14AM EST | |
midmofan wrote:Doesn't have to be "air...."
https://youtu.be/idgZv0Mv4HQ Hahahahahaha!  |
| 12. Author: jla0317 | Date: Wed, 5/26/2021, 6:57AM EST | |
I’ve called 5 times and emailed 4 about an order I never received. Still no response. Going on 2 weeks now. |
| 13. Author: KingoftheCove | Date: Wed, 5/26/2021, 9:20AM EST | |
jla0317 wrote:I’ve called 5 times and emailed 4 about an order I never received. Still no response. Going on 2 weeks now. 8 years??!! First post.......you come in HERE to whine..........in FRANK’S house!!!..........after no calls and no letters??!! No ain’t gettin NOTHIN!! No refund, no cigars, not gaddam thing!! |
| 14. Author: frankj1 | Date: Wed, 5/26/2021, 9:07PM EST | |
thank you, Sire. |
| 15. Author: frankj1 | Date: Wed, 5/26/2021, 9:08PM EST | |
Adt27 wrote:Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back. can't help ya. But has anyone ever told you your name sets off alarms, ADT? |
| 16. Author: kenray | Date: Tue, 6/1/2021, 5:08PM EST | |
Adt27 wrote:Anyone had problems with the customer service not getting back to you? Pretty new to cigar bid, just started using around February. Won a lot on a Oliva duet lotus lighter but the thing doesn’t stay lit and takes about 6 clicks to even ignite. Have sent a few messages to customer service but haven’t heard back. |
| 17. Author: kenray | Date: Tue, 6/1/2021, 5:18PM EST | |
Seriously thinking of leaving CigarBid. After my credit card was compromised, I quickly added my new card to my account. I'm still told to call the customer service number. I have called 3 times, staying on hold for more than an hour before hanging up each time. My email messages have gone unanswered also. My patience is wearing thin. |
| 18. Author: tonygraz | Date: Thu, 6/3/2021, 6:36AM EST | |
Since you can't even post properly and have "comprimised credit cards", I doubt if CBID will miss you if you get too impatient. |
