America's #1 Online Cigar Auction
first, best, biggest!

Last post 20 years ago by 0patience. 4 replies replies.
Customer service.
Jump to Bottom | Previous Topic | Next Topic
0patience Offline
#1 Posted: Thu, Apr 15 2004, 3:26 PM EST
Joined: 07-20-2003
Posts: 1,023
You know, the customer service never ceases to amaze me.

I called last night and left a message, as it was late about the gurkha sampler. I figured that I was SOL, but left a message asking if they could call me so I could order them. This morning, I was on the road and forgot to grab the CI phone number, so I could call and get it ordered. So, I pretty much resigned myself to the fact that I missed out.

My cell phone rang about 11:00 this morning and it was customer service. They had put an order aside for me and wanted to know if I still wanted it. YES!!!!
Some may know, alot of these specials sell out, so their consideration for me and calling me showed just how great their customer service is.

Needless to say, the sampler is on its way. Whoo hoo!!



billreif Offline
#2 Posted: Thu, Apr 15 2004, 4:32 PM EST
Joined: 03-02-2003
Posts: 1,430
Good Smoke
Thom Offline
#3 Posted: Fri, Apr 16 2004, 8:55 AM EST
Joined: 12-08-2003
Posts: 6,117
They are good at what they do, that's for sure.
Sylance Offline
#4 Posted: Fri, Apr 16 2004, 10:11 AM EST
Joined: 06-19-2003
Posts: 592
0patience,

Good to see that you're back posting and hopefully this deal will help in getting your collection back in order.
0patience Offline
#5 Posted: Fri, Apr 16 2004, 4:36 PM EST
Joined: 07-20-2003
Posts: 1,023
Thanks Sylance,
Things are finally getting back to some semblance of normal. LOL!
I think the Gurkha sampler will definitely help. LOL!
Users browsing this topic
Guest
Back to Top