Sent mine away 2 weeks ago (Quantum, 3rd Millenium edition) for repair (after using it for a month!) and am still waiting for its return... How long does it take? I am unimpressed with the Colibri Quantum torch, I'm not familiar with the others since the one I sent away was the only one I had from them. The ignition system burns out really quick. In the meantime, I'm using these weird cedar sticks with a head on it to light my cigars, I think they're called 'matches'? :) Anyway, I think I'm gonna stick to these 'matches' from now on, they're reliable, they're cheap, and you don't have to send them away to get repaired every month.