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Last post 21 years ago by RobertParrott. 22 replies replies.
MISTAKES?
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jamesconnors Offline
#1 Posted: Thu, Nov 14 2002, 1:14 PM EST
Joined: 11-02-2002
Posts: 378
HEY...ANY OF YOU GUYS EVER HAVE CIGAR BID SEND YOU THE WRONG THING OR SOMETHING THAT YOU DIDNT ORDER...
SteveS Offline
#2 Posted: Thu, Nov 14 2002, 1:21 PM EST
Joined: 01-13-2002
Posts: 8,751
tap on that caps button, will you JC ??
xibbumbero Offline
#3 Posted: Thu, Nov 14 2002, 1:29 PM EST
Joined: 01-25-2002
Posts: 12,535
Ouch..my ears are ringing...I better go answer the phone. X
jamesconnors Offline
#4 Posted: Thu, Nov 14 2002, 1:48 PM EST
Joined: 11-02-2002
Posts: 378
just answer the question
SteveS Offline
#5 Posted: Thu, Nov 14 2002, 2:12 PM EST
Joined: 01-13-2002
Posts: 8,751
Other than having one item backordered about 6 months ago, I've not had any glitches in my orders at all ...

But, irrespective of my experience, it sounds as if you've got a discrepency in YOUR order, in which case I'd recommend you speak with Trish or one of the other CSRs at CI/CB ... they're really an outstanding bunch and I'm positive that you'll find they will bend over backward to resolve your discrepency ...
GetYourOwn Offline
#6 Posted: Thu, Nov 14 2002, 2:18 PM EST
Joined: 04-05-2002
Posts: 734
No, but once at Wendys I got cheese on my regular hamburger.

Where can I add my name to the list of people who get things they didn't order?
xibbumbero Offline
#7 Posted: Thu, Nov 14 2002, 2:23 PM EST
Joined: 01-25-2002
Posts: 12,535
Jims,If you have a problem,call or email customer service. Trish is a peach to deal with.
As with all large volume businesses,some times mistakes happen. X
THL Offline
#8 Posted: Thu, Nov 14 2002, 2:24 PM EST
Joined: 10-22-2002
Posts: 3,044
I got a rash once.
GetYourOwn Offline
#9 Posted: Thu, Nov 14 2002, 2:41 PM EST
Joined: 04-05-2002
Posts: 734
Once I went to my neighbors house (soulwound) and took his mail. Does that count?
eleltea Offline
#10 Posted: Thu, Nov 14 2002, 3:07 PM EST
Joined: 03-03-2002
Posts: 4,562
X always starts his calls to Trish with 'What are you wearing?'
jamesconnors Offline
#11 Posted: Thu, Nov 14 2002, 6:01 PM EST
Joined: 11-02-2002
Posts: 378
the only reason i ask is that i recieved a humidor to day that i dont think i ordered....i didnt....i bid and got a monte sampler for 25$ and received a humidor....so hey possesion is 9/10ths of the law
Fubar69 Offline
#12 Posted: Thu, Nov 14 2002, 6:17 PM EST
Joined: 04-02-2001
Posts: 325
I'll bet the real Jimmy Connors is going to be pissed that he didnt get his humidor...69
Schatzihund Offline
#13 Posted: Thu, Nov 14 2002, 6:59 PM EST
Joined: 05-18-2002
Posts: 6
I won an auction on a humidor earlier in the year and they didn't have it in stock. They said I could wait and they'd knock a couple bucks off or upgrade to a different humidor. I took the upgraded humidor. They really seemed interested in making things right. No problems with ordering cigars.
RICKAMAVEN Offline
#14 Posted: Thu, Nov 14 2002, 7:01 PM EST
Joined: 10-01-2000
Posts: 33,248
jamesconnors

no it's not. if it isn't yours by payment give it back. don't stoop to stealing.
jamesconnors Offline
#15 Posted: Fri, Nov 15 2002, 2:22 AM EST
Joined: 11-02-2002
Posts: 378
well i will certainly know if i payed it when my cc statement comes in next week. i will keep you guys informed.
Slimboli Offline
#16 Posted: Fri, Nov 15 2002, 3:28 AM EST
Joined: 07-09-2000
Posts: 16,139
Rick ... I won a simple humidor that retails for $49 at CI (won it for $22), and they made a mistake and sent me the one that has all the accessories inside (retails at CI for $89) ...

When I called to tell them that they sent me the wrong one, they said I could send it back (they would pay for the shipping), or I could just keep it, as it was their mistake ...

... possession is 9/10ths of the law, BTW ;-)

JC -- you will be charged for what you bid on, simple as that.
tailgater Offline
#17 Posted: Fri, Nov 15 2002, 6:45 AM EST
Joined: 06-01-2000
Posts: 26,185
Once, I bid on some cigars. But all I got was some Tamborils...
SteveS Offline
#18 Posted: Fri, Nov 15 2002, 7:02 AM EST
Joined: 01-13-2002
Posts: 8,751
I suppose you could possibly make the case that since you didn't order it, but they sent it anyway, that it was an unsolicited gift ... however, right is right and fair is fair ... if you called customer service and told them what happened and they responded to you as they did to Slim, you mightn't feel bad about keeping it ...

But in your shoes, I'd have a real problem knowing they made an honest mistake, but keeping it without such a blessing ... and even then, I'd have a real big sense of obligation to them ...

that's MY 2cts worth
huskey Offline
#19 Posted: Fri, Nov 15 2002, 8:05 AM EST
Joined: 11-09-2001
Posts: 275
Mistakes? Never made any. Clark
emgjet Offline
#20 Posted: Fri, Nov 15 2002, 6:44 PM EST
Joined: 11-28-2001
Posts: 1,231
JC: I have to agree with the senior members in this forum. Right is right, wrong is wrong, and fair is fair. I've found CB to be straightforward with there transactions. Do the right thing and give it back if you didn't pay for it...at least call them and perhaps work something out. It all balances out in the end.
My 2 cents worth.....Ed
jamesconnors Offline
#21 Posted: Sat, Nov 16 2002, 6:35 AM EST
Joined: 11-02-2002
Posts: 378
well i called them today. they told me they didnt ship me one. i told them that "well i recieved one with some cigars i ordered in a separate box." they said they have no record of it so not to worry. lucky me!!!

going out to play mega-bucks
Mr.Mean Offline
#22 Posted: Sat, Nov 16 2002, 11:05 AM EST
Joined: 05-16-2001
Posts: 3,025
Has anybody seen my humidor? They said they sent it but it didn't arrive................
RobertParrott Offline
#23 Posted: Sat, Nov 16 2002, 11:34 AM EST
Joined: 06-27-2001
Posts: 344
The newbie orders a 5 pack and gets a humidor? I spend hundreds and get matches... sometimes?
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