America's #1 Online Cigar Auction
first, best, biggest!

Last post 5 weeks ago by Mike3316. 18 replies replies.
CigarBid Customer Service is….
KingoftheCove Offline
#1 Posted:
Joined: 10-08-2011
Posts: 6,870
Simply AWESOME!!!
Won my bids, got email notifications, got another email saying order shipped, shipped Tuesday this week.
Just got my package…………….3 days from mothership to Pacific Northwest.
Well packaged, all items included…………(they did forget my matches……but thats OK)

Platinum Plus membership is definitely worth it…
Sunoverbeach Offline
#2 Posted:
Joined: 08-11-2017
Posts: 13,200
I think I hear a unruly mob of disgruntled noobs heading your way
Stogie1020 Offline
#3 Posted:
Joined: 12-19-2019
Posts: 3,694
Too many words, I didn't read the OP. KingoftheCove is the new customer service rep on the forum?

Wow, cool. Will send all the noobs with complaints his way I guess.

Way to step up KOTC!
KingoftheCove Offline
#4 Posted:
Joined: 10-08-2011
Posts: 6,870
Stogie1020 wrote:
Too many words, I didn't read the OP. KingoftheCove is the new customer service rep on the forum?

Wow, cool. Will send all the noobs with complaints his way I guess.

Way to step up KOTC!

You pretty funny….
You may want to reconsider………………….Comrade…
Stogie1020 Offline
#5 Posted:
Joined: 12-19-2019
Posts: 3,694
I dunno man. Celtic said you were the best understudy he had ever had, so I figured it was your time to shine.
KingoftheCove Offline
#6 Posted:
Joined: 10-08-2011
Posts: 6,870
Stogie1020 wrote:
I dunno man. Celtic said you were the best understudy he had ever had, so I figured it was your time to shine.

Your choice Comrade…
Choose wisely…
Palama Offline
#7 Posted:
Joined: 02-05-2013
Posts: 20,262
Stogie1020 wrote:
I dunno man. Celtic said you were the best understudy he had ever had, so I figured it was your time to shine.


KingoftheCove wrote:
Your choice Comrade…
Choose wisely…



The line it is drawn
The curse it is cast
The slow one now
Will later be fast
As the present now
Will later be past
The order is rapidly fadin'
And the first one now
Will later be last
For the times they are a-changin'


toml0721 Offline
#8 Posted:
Joined: 08-01-2022
Posts: 12
IS there a good time to call them ?? I've tried in the afternoon but no one ever answers.
steve02 Offline
#9 Posted:
Joined: 05-20-2004
Posts: 952
KingoftheCove wrote:
Simply AWESOME!!!
Won my bids, got email notifications, got another email saying order shipped, shipped Tuesday this week.
Just got my package…………….3 days from mothership to Pacific Northwest.
Well packaged, all items included…………(they did forget my matches……but thats OK)

Platinum Plus membership is definitely worth it…


Diamond Premium membership is even better
KingoftheCove Offline
#10 Posted:
Joined: 10-08-2011
Posts: 6,870
steve02 wrote:
Diamond Premium membership is even better

Yeah……..you are lucky.
They quit offering that back in 2010…
bigragu719 Offline
#11 Posted:
Joined: 05-22-2015
Posts: 1
They took care of me like a VIP!!!!!
Ram27 Offline
#12 Posted:
Joined: 04-30-2005
Posts: 46,417
Won bid on Freefall Monday, package 📦 arrived today.

Last week won bid Freefall Tuesday package 📦 arrived Friday.

Not sure why so many are having issues. Think
DrMaddVibe Offline
#13 Posted:
Joined: 10-21-2000
Posts: 52,880
Ram27 wrote:
Won bid on Freefall Monday, package 📦 arrived today.

Last week won bid Freefall Tuesday package 📦 arrived Friday.

Not sure why so many are having issues. Think


Most are from ID's created that day with very little to go on.

Just going out on a limb and saying they're from another forum and are stalking the site.

I've NEVER had an issue that customer service wouldn't fix...EVER.
Jakethesnake86 Offline
#14 Posted:
Joined: 12-29-2020
Posts: 2,297
I got an order last week from here. No hiccups. Smooth as silk
Jakethesnake86 Offline
#15 Posted:
Joined: 12-29-2020
Posts: 2,297
Herrera esteli maduro and Jamie garcia robusto
Sunoverbeach Offline
#16 Posted:
Joined: 08-11-2017
Posts: 13,200
Haven't dealt with them since the plague, but a couple years back, they sent me a DE sampler I didn't order. 5 LP No 9s, 5 JDN Antanos, & 5 La Vieja whatevers

Let me keep it for $20. Been in love with Shana ever since
tonygraz Offline
#17 Posted:
Joined: 08-11-2008
Posts: 18,825
Last order was held up by a back ordered item by a day or two, then it shipped and arrived only a day later than normal.
Mike3316 Offline
#18 Posted:
Joined: 02-05-2022
Posts: 327
I've yet to have any issues with CB orders. Can't say the same thing about orders from the mothership though. Probably has something to do with my UltraMaga Titanium Membership with the mothership.
Users browsing this topic
Guest