America's #1 Online Cigar Auction
first, best, biggest!

Last post 21 years ago by sumguy. 7 replies replies.
Has this happened to you?
Jump to Bottom | Previous Topic | Next Topic
Arrow_34 Offline
#1 Posted: Sun, Mar 23 2003, 3:44 PM EST
Joined: 12-19-2002
Posts: 186
Just wondering? I recently won a bid on a CAO odyessy cigar. It arrived this past week and I just got around to taking it out to examine it and guess what? It had a tear inside the cellophane on the wrapper about an 1/3 of an inch long? This was the first time that I have recieved a damaged cigar from cbid. I just finished a cs request. Just wondering if this sort of thing happens often/to anyone else? I just find it strange, that the cellophane looks like it wa snever taken off and the wrapper was damaged?
E-Chick Offline
#2 Posted: Sun, Mar 23 2003, 3:47 PM EST
Joined: 06-15-2002
Posts: 4,877
Yeah, once.

Sh*t happens...maybe weather variations in shipping???

Don't worry, they'll be all over it and you'll get the replacement in no time!
Robby Offline
#3 Posted: Sun, Mar 23 2003, 3:47 PM EST
Joined: 10-30-2002
Posts: 5,067
humm, doesn't the odyessy come in a little wooden box? are you saying the cello inside the box was ripped? and the cigar was damaged?
jgjam Offline
#4 Posted: Sun, Mar 23 2003, 3:48 PM EST
Joined: 05-16-2002
Posts: 909
Hey who knows what happens sometimes... life ain't perfect. But if you give C-bid a chance they will always make it right. I wish every web retailer's customer service was as good as theirs.

John
Arrow_34 Offline
#5 Posted: Sun, Mar 23 2003, 3:56 PM EST
Joined: 12-19-2002
Posts: 186
It does come in a coffin box and the cello was not ripped, but the wrapper was. Strange huh?
Robby Offline
#6 Posted: Sun, Mar 23 2003, 4:02 PM EST
Joined: 10-30-2002
Posts: 5,067
They're great smokes!! I got a box of um (10?) about a month ago. Had one, the rest are resting...
rmarrandino Offline
#7 Posted: Mon, Mar 24 2003, 6:14 AM EST
Joined: 12-07-2002
Posts: 893
I've never had ripped cello, but I did win a box of Oliva's where every cigar wrapper was loose. Cbid quickly replaced the box, even the ones I already tried to smoke.
sumguy Offline
#8 Posted: Mon, Mar 24 2003, 11:41 AM EST
Joined: 12-23-2002
Posts: 65
Had this happened to me on 5 pack of Olivias. Emailed Cbid and they sent me out a replacement next day with box to send damaged ones back. They've got good customer service, they'll take care of you.
Users browsing this topic
Guest
Back to Top