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Last post 21 years ago by TrishS@CigarBid. 34 replies replies.
Blowout Special
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osage Offline
#1 Posted: Thu, Apr 3 2003, 5:34 PM EST
Joined: 02-18-2001
Posts: 492
Just got my box of the Predators that were the blowout special a couple of weeks ago. Opened the box and several of the cigars were moldy (not plume). Just wondering if anyone else has experienced this. I am going to see if this is something that I can handle without going to the trouble of contacting customer service. For $15.50, it is hardly worth it.
Robby Offline
#2 Posted: Thu, Apr 3 2003, 6:05 PM EST
Joined: 10-30-2002
Posts: 5,067
How troublesome is it? see the hot link at the bottom of the screen that says Contact Us ?
rck_1 Offline
#3 Posted: Thu, Apr 3 2003, 6:32 PM EST
Joined: 01-28-2003
Posts: 656
osage,
I recieved a box of gars last week with mold on them. I called Steve directly and was given an option for exchange right away!

Hmmm,,, 3 cases of mold in one week???????

Maybe C-bid has a problem with their storage facility?
Ive been here for awhile and this is the first gars I have ever had a problem with.
Just seems like a rash of moldy gars lately with the mayorga maddies the other day and now a box of predators, and mine where cabanas.

Rob
Cigarick Offline
#4 Posted: Thu, Apr 3 2003, 7:05 PM EST
Joined: 07-28-2002
Posts: 3,078
I just got a box of robustos today. The box itself was oily--and I mean glistening in spots, almost dripping. I wiped it off, pulled out a cigar, and there were some mold spots on the foot. Put the rest in a ziploc--no way were those things going in the box with my premiums! I think I'll give Trish a call tomorrow. She's always been more than helpful.
Cigarick Offline
#5 Posted: Thu, Apr 3 2003, 7:13 PM EST
Joined: 07-28-2002
Posts: 3,078
Ah, a mere 18 subjects later, and it may not be mold after all, merely bloom, plume, gloom, or some oom other than doom. I think I'll still call about the oily box, tho. I've been smoking primarily mail-order cigars for two years and I've never seen anything like that until now.
rck_1 Offline
#6 Posted: Thu, Apr 3 2003, 7:20 PM EST
Joined: 01-28-2003
Posts: 656
Rick,
Mold is very easy to tell from Plume! If you have a magnifying glass look close if its hairy its mold!

And color has nothing to do with it! The box of cabanas that I got had mold that was pure white. I thought it was plume at first. I looked again with my daughters magnifying glass and sure enough it was mold.

I even took some macro pics of the mold. Didnt post them due to respect for Cbid but thet are very ugly pics!
Skatty2hotty Offline
#7 Posted: Fri, Apr 4 2003, 3:24 AM EST
Joined: 05-29-2001
Posts: 288
Maybe the problem was in the actual shipping and not storage. I'm sure UPS and the post office aren't as conisderate of the delicateness of cigar as C-Bid is
osage Offline
#8 Posted: Fri, Apr 4 2003, 6:10 AM EST
Joined: 02-18-2001
Posts: 492
rck_1 and Cigarick, the white stuff is definitely hairy and the actual box looks like it was dropped in maple syrup. When i took the wrap off the box, it looked like sap had come out of the wood. You both seem to have had similar experiences. I was just going to try to wipe em off and smoke them, but they don't really smell that good to boot! Guess I will go the customer service route.
gjhuff Offline
#9 Posted: Fri, Apr 4 2003, 7:55 AM EST
Joined: 05-30-2002
Posts: 56
I received my box a couple of days ago. No problems and the cigars were in great shape. The flavor is nothing special, but the prices was right!
Smoker06 Offline
#10 Posted: Sat, Apr 5 2003, 9:09 AM EST
Joined: 01-12-2003
Posts: 81
Sap coming out of a cedar box is not all that uncommon. Remember the Macanudo Vintages in coffins had this problem a couple years back. The sap is very thick and sticky. But the cigars are cello wrapped, it shouldn't be a problem. If the cedar sap gets on the cigar itself, you gotta toss it or send it back.

Mold is a totally different problem. If it's just mold on the cigars wrapper, it can be brushed off and the cigar is still smokable. But the conditions that allowed the mold to form on the wrapper are the same that would let mold form inside the cigar. Take a look at the foot. An sign of mold on the foot and the cigar can't be salvaged.

Good luck!
osage Offline
#11 Posted: Sat, Apr 5 2003, 3:36 PM EST
Joined: 02-18-2001
Posts: 492
A replacement box is on its way. Another example of the great customer service you get on this site.

Thanks, Trish
Dishman Offline
#12 Posted: Sun, Apr 6 2003, 5:20 AM EST
Joined: 08-25-2007
Posts: 299
Trish is the BOMB! Not to take anything away from anyone else at C-bid of course.
gamedaysales Offline
#13 Posted: Mon, Apr 7 2003, 7:57 AM EST
Joined: 01-31-2003
Posts: 14
I too recently received a box of smokes however they didn't have any mold but a serious stench of amonia. CBID claims it's not their warehouse it's the manufacturer. Replacement box not in stock. Getting a refund. That sucks!!!
Smoker06 Offline
#14 Posted: Mon, Apr 7 2003, 8:02 AM EST
Joined: 01-12-2003
Posts: 81
Ammonia smell is caused be incomplete fermentation. Definitely get a refund on this.
choner Offline
#15 Posted: Mon, Apr 7 2003, 8:54 AM EST
Joined: 02-04-2003
Posts: 876
My cigars had some stuff on them too. I getting a replacement from Cbid. They are a great business.

choner
cccbus Offline
#16 Posted: Tue, Apr 8 2003, 7:41 AM EST
Joined: 02-20-2003
Posts: 412
got my box last week. they were in good shape. But I just glanced at em. Think I better look more closely
EricWeiner Offline
#17 Posted: Wed, Apr 9 2003, 5:36 AM EST
Joined: 12-06-2002
Posts: 12
I got and returned my 2 boxes. Problems....you bet:

1. They were boxed in regular cedar boxes...not spanish. As a result they stank of cedar. I could not even but the boxes in my humidor they stank sooo bad.

2. The boxes were still wet with finish or oil.

3. One box came sealed, one did not.

4. They smoked like crap.

These were definately reboxed product and not the value claimed. I'm willing to bet it was mold and not bloom you saw.
Cigarick Offline
#18 Posted: Tue, Apr 15 2003, 10:11 AM EST
Joined: 07-28-2002
Posts: 3,078
Finally got around to contacting customer service after taking a look at the sticks under a microscope. Definitely mold. The Predators even smelled odd--not quite like ammonia, but sure not good. Some Flor de Filipinas were bad from the same shipment. At least I didn't dump them right into my beautiful, big new burlwood humidor before looking at them closely! Awaiting an answer from CBid...
Cigarick Offline
#19 Posted: Tue, Apr 15 2003, 1:08 PM EST
Joined: 07-28-2002
Posts: 3,078
Wow, you guys are right--Trish is so sweet, you feel bad about complaining! Anyway, replacments are on the way.
Lowman Offline
#20 Posted: Wed, Apr 16 2003, 3:48 AM EST
Joined: 12-03-2002
Posts: 6,982
See... Just amother example of why everyone always says... C-Bid's customer service is the BEST !!!

Low
SteveR@CigarBid Offline
#21 Posted: Wed, Apr 16 2003, 8:01 AM EST
Joined: 11-19-2002
Posts: 12,746
"Trish is so sweet"

HAH!

jk :)
TrishS@CigarBid Offline
#22 Posted: Wed, Apr 16 2003, 8:03 AM EST
Joined: 06-13-2001
Posts: 3,172
:(

See how they are?!?!

:(
SteveR@CigarBid Offline
#23 Posted: Wed, Apr 16 2003, 8:05 AM EST
Joined: 11-19-2002
Posts: 12,746
Don't frown Trish. Remember, I introduced you to one of the best chicken salad sandwiches in the Lehigh Valley today :)
Lowman Offline
#24 Posted: Wed, Apr 16 2003, 8:11 AM EST
Joined: 12-03-2002
Posts: 6,982
Now Steve... Just cause you're 23 now doesn't give you the right to talk bad about Trish. You're not too big for her to put you over her lap and give you a spanking, young man... NOW BEHAVE and BE A GOOD BOY !!!

Low
SteveR@CigarBid Offline
#25 Posted: Wed, Apr 16 2003, 8:18 AM EST
Joined: 11-19-2002
Posts: 12,746
Greg, you speak as if you've been watching us...

*looking over my shoulder*
eleltea Offline
#26 Posted: Wed, Apr 16 2003, 8:21 AM EST
Joined: 03-03-2002
Posts: 4,562
I didn't order the blowout special, but I am pretty sure that if I had, mine would have arrived mouldy, too. Trish, could you please send my replacements? With matches for my trouble? Thanks in advance.
Lowman Offline
#27 Posted: Wed, Apr 16 2003, 8:23 AM EST
Joined: 12-03-2002
Posts: 6,982
Remember when I was missing from the herf for 20 min. What do you think I was doing ??? I have cameras all over that office !!

Big brother is watching....

Low

PS... I saw that... stop giving me "the finger"
SteveR@CigarBid Offline
#28 Posted: Wed, Apr 16 2003, 8:30 AM EST
Joined: 11-19-2002
Posts: 12,746
Uhm...I was saying you're number 1...honest
Lowman Offline
#29 Posted: Wed, Apr 16 2003, 8:33 AM EST
Joined: 12-03-2002
Posts: 6,982
yea, yea, yea...

NOW STOP JACKING THIS THREAD !!!

Or is it dead??

Low
TrishS@CigarBid Offline
#30 Posted: Wed, Apr 16 2003, 8:35 AM EST
Joined: 06-13-2001
Posts: 3,172
LOL @ LLT

I'll be happy to send you moldy cigars!! You'll have to wait a little while until I get the ones from Cigarick back though....

I think we have some matches that we've tested to ensure they're working properly!! Yup! Each one has been tested and proven to light. I'll add them to the box.

Enjoy!!
Lowman Offline
#31 Posted: Wed, Apr 16 2003, 8:37 AM EST
Joined: 12-03-2002
Posts: 6,982
Did someone say "MATCHES" ??? LOL
osage Offline
#32 Posted: Wed, Apr 16 2003, 2:09 PM EST
Joined: 02-18-2001
Posts: 492
Received my replacement Predators and they were just fine (no mold, no smell). Actually they are a pretty decent smoke.
eleltea Offline
#33 Posted: Thu, Apr 17 2003, 6:45 AM EST
Joined: 03-03-2002
Posts: 4,562
Doing a peepee dance waiting for my moldies and matches. Thanks Trish!!!
rayder1 Offline
#34 Posted: Thu, Apr 17 2003, 10:07 PM EST
Joined: 06-02-2002
Posts: 2,226
Send all moldy cigars to Rick.

Word has it he'll smoke anything.

Any moldy frogs?
TrishS@CigarBid Offline
#35 Posted: Fri, Apr 18 2003, 9:43 AM EST
Joined: 06-13-2001
Posts: 3,172
Would that make them REALLY bad frogs???

Inquiring mind want to know....
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