^I like this guy.


He very succinctly put his finger on the asymmetry of dealing with large corporations like this. They certainly don't tolerate staffing shortages in the billing department. They are very prompt, diligent, and professional about billing somebody's credit card.

Nor do they accept excuses. If I am $.01 short paying for my order - no order for you! If they don't deliver, or half asp around about it, don't answer the phone, etc., then well, no body's perfect, you gotta be reasonable and all, blah, blah, blah. Excuses.

Oh ya…………that bonus is coming…

Aaaand………thanks for making me spit coffee on my tshirt Dad!

Bonus…….Credit……………….
you made my weekend!

Well either way we will learn a lot about their business model

They have customer service working on it. They have some leads to alleviate the problem and find your cigars.

https://www.youtube.com/watch?v=-9CynvMlFyo

We already know their business model. You won't get chit but the wine club thing (which is already on that wine club's website, you don't need the card they send you with the super-secret special code. I know because I signed wifey up for it for a while.), and you will get the doordash thing.

And I think you miss the larger point. Consumers are expected to be perfect in their delivery of what is asked of them (money). Large corporations, on the other hand, have staffing issues because of the economy, and supply-chain issues, and etc., etc., etc. I don't give a chit. I don't whine to Cbid about my mortgage payment or how much I (still) owe in student loans. They don't care. Why should I care about their issues? And, as has already been said, I bet they do not have a staffing shortage in the billing department. That would be intolerable, and they will pay what it takes to fill those positions. Staffing shortage in the customer service department. Well, you gotta understand ...

Hell of it is, I've never actually had a problem with my Cbid orders, even during the height of the pandemic.

But theoretically, they suck.

I have an even better response. STOP ORDERING FROM THEM IF THEY CANNOT EVEN RUN THIS BUSINESS

hahaha BLAMMO.

Wrong, i got billed for my full order And still say processing, on top of that i see another bill for a dif amt that i didnt put in, where did that charge come from? Something aint right, no issues with them last few months till now, im guessing company is going under and raking in all they can hence the backed up in shipping, they not shipping nothing except whats left in inventory? Im out 250 and not giving them another penny, goin back to cigar international or cigarettes of cheap phillie blunts

Wrong for your issue, but right for the specific one she addressed. Hopefully they'll get back on top of things soon. In the meantime, I don't know that taking your business from Cbid to CI will quite send the message you intend to send them

You're right. I'm not one to judge someone's message sending methodology

Shhhh! You're not supposed to name the competitors. It's in the rulez and stuff, and Shana's been spotted in recent days

"These boots are made for smokin'... "

Meh, it says no advertising other sites. No one's doing that.

The other 500some showed up? That's promising

Not quite.
362 by my count. I'm missing one 5-pack out of a set of two and in another case received one cigar rather than one 5-pack.
Although I also received a bundle of 20 I didn't order.
Of course it couldn't be Arturo Fuente or Tatuaje or Partagas.
Just a block of Brick House Fumas for me to give away. Not sure how that snuck in as I never even bid on any of 'em.
Oh well. I guess that's my consolation prize.

Wondering how long the backordered items will take to catch up.

Cigarauctioneer

Looks like thats where I will have to go back lol

I thought cbid parent owned the auction site now?

100% full inbox. Physically incapable of receiving Celtic's redirected customers. Oh joy! Oh rapture!

I am appreciative

Hey!

I was able to take care of your order.

Take care!

Shana

Did he come back to say thanks?

Are flowers on the way Tgreasewriter?

These fussy ingrate millenials don't deserve platinum membership

But who does

do you recco Speed Queen washers?

Yeah they make pretty good laundry systems.
In the last five or eight years they've kinda headed the way of everyone else but they're still decent.
I'd never buy any appliance from Samsung, LG, or GE. ESPECIALLY not refrigerators.

Hi Shana - I have pm’d you. Would appreciate it very much if you could look into that. Thanks!!