Let me tell you about the Oceanside Library.
Oceanside (CA) has a farmer's market every Thursday right in front of the Civic Center and their main library. So a couple of years back, budget cuts forced the library to close for one day per week. The day they chose just floored me: Thursday! When the whole town is invited out, when it would the easiest to borrow and return, when everybody can see you. Then it hit me. "Like a crystal bullet to the middle of my forehead." The library sees me as the enemy.
Let me explain using the "Value Proposition." Every business needs to make a value proposition to its customers. A plumber will be the best plumber. Or the lowest price. Or the best value. Or none of the above, but will have the easiest phone number to remember because he advertises it so darn much. Some value proposition is made. The government does not have any such impetus at all. If you want a license plate, the DMV is the only place to go. You can't go where lines are shorter. You can't go where the plate is cheaper. You can only go to the DMV.
The people at the DMV get paid the same amount whether I get a plate or not. The only thing I represent is work they need to do. They would be better off if I never came in. Same with the library. Same with the building dept. The same with any municipal, state, or federal govt agency.
So when the library decided to close on the most visible day, I not only recognized that the value proposition was absent from the library, but they were wired the exact opposite! When they need to cut services, they will choose the MOST inconvenient, the MOST disruptive, the MOST visible possible place to cut.
Living here is California I have seen many, many budget cuts. To schools, cities, counties, and of course the state has been broke for years and years. And every time a govt agency makes a cut, count on it being the most visible and disruptive cut. The bureaucrats don't need to be told from on high what to do, they all do it instinctually.
So that's why they made sure to cu off the PandaCam first thing. Make It Hurt!