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gargar13 Offline
#1 Posted: Fri, Aug 19 2016, 11:10 AM EST
Joined: 09-22-2012
Posts: 1
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.
mikey1597 Offline
#2 Posted: Fri, Aug 19 2016, 11:58 AM EST
Joined: 05-18-2007
Posts: 14,162
I always keep my cigar covered,,,,,,,,,,,,, accidents cause people!
mikey1597 Offline
#3 Posted: Fri, Aug 19 2016, 11:59 AM EST
Joined: 05-18-2007
Posts: 14,162
and besides, that place you mentioned sucks monkey balls!!



CBID ROCKS
DrafterX Offline
#4 Posted: Fri, Aug 19 2016, 12:01 PM EST
Joined: 10-18-2005
Posts: 98,551
Sounds like they tried to help.... Mellow
bgz Offline
#5 Posted: Fri, Aug 19 2016, 12:08 PM EST
Joined: 07-29-2014
Posts: 13,023
Sounds to me like you need to buy/build a better storage container.

Seriously, if they were dry after 3 weeks in your humi, you're doing something very wrong.

Only problem I ever had with a cbid shipment is one time my box got rekt by usps.

And no, not all of us take the celo off:P
TMCTLT Offline
#6 Posted: Fri, Aug 19 2016, 12:10 PM EST
Joined: 11-22-2007
Posts: 19,733
bgz wrote:
Sounds to me like you need to buy/build a better storage container.

Seriously, if they were dry after 3 weeks in your humi, you're doing something very wrong.

Only problem I ever had with a cbid shipment is one time my box got rekt by usps.

And no, not all of us take the celo off:P




THIS^^^^Beer
tailgater Offline
#7 Posted: Fri, Aug 19 2016, 12:22 PM EST
Joined: 06-01-2000
Posts: 26,185
gargar13 wrote:
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.


so one month ago you placed an order.

It takes several days to arrive.
You waited a "Few weeks" and informed CBid.
You waited an additional "Few weeks" and contacted them again because they still weren't good.

I can see why you're upset.
You've got almost two months of anger built up over a mere months time frame.
Whistlebritches Offline
#8 Posted: Fri, Aug 19 2016, 1:33 PM EST
Joined: 04-23-2006
Posts: 22,128
Been around here over 10 years..........not one problem to date that hasn't been handled professionally and courteously...........and those have been damn few.

I kind of get the impression you'd biotch if we hung you with a new rope.
corey sellers Offline
#9 Posted: Fri, Aug 19 2016, 1:57 PM EST
Joined: 08-21-2011
Posts: 10,363
Cello on in my case no problems with cbid here great folks imho
sd72 Offline
#10 Posted: Fri, Aug 19 2016, 1:57 PM EST
Joined: 03-09-2011
Posts: 9,600
Bye bye.
madspackler Offline
#11 Posted: Fri, Aug 19 2016, 1:59 PM EST
Joined: 03-07-2000
Posts: 3,608
Maybe it's just me but if you are returning any type of merchandise to any store -B&M or Internet, the merchandise needs to be in original packaging and re-sale able condition. The only exception would be for something like a mattress with a 90 day comfort guarantee. And these details are usually identified up front as part of the transaction.

Your whining sounds like someone who would try to return the cooked butchers twine to the butcher and demand a refund because the pot roast was too tough. Customer service is a give and take proposition. In this case you had nothing to give, only take. Cut your loss and move along.
Bye-bye.

C-Bid customer service rocks!
MACS Offline
#12 Posted: Fri, Aug 19 2016, 2:02 PM EST
Joined: 02-26-2004
Posts: 79,776
Whistlebritches wrote:
Been around here over 10 years..........not one problem to date that hasn't been handled professionally and courteously...........and those have been damn few.


Same here, but we have that special, um... relationship. Yeah. (not membership, not membership... relationship)
Speyside Offline
#13 Posted: Fri, Aug 19 2016, 3:25 PM EST
Joined: 03-16-2015
Posts: 13,106
First post=last post?
Mithrandir Offline
#14 Posted: Fri, Aug 19 2016, 3:31 PM EST
Joined: 03-17-2006
Posts: 2,152
So long, farewell, auf Wiedersehen, good nightram27bat
Thunder.Gerbil Offline
#15 Posted: Fri, Aug 19 2016, 3:41 PM EST
Joined: 11-02-2006
Posts: 121,359
Your contibutions will be sorely missed.
jjanecka Offline
#16 Posted: Fri, Aug 19 2016, 3:59 PM EST
Joined: 12-08-2015
Posts: 4,334
You're a real sumbich if you come round here disrespecting those sweet cbid ladies. You must have treated your mother very badly and just don't know better.

CBID ROCKS!
Mrs.Tank Offline
#17 Posted: Fri, Aug 19 2016, 4:11 PM EST
Joined: 02-15-2005
Posts: 10,047
more for us
Mattie B Offline
#18 Posted: Fri, Aug 19 2016, 4:19 PM EST
Joined: 12-12-2005
Posts: 6,350
This is going to break DaMarie's heart. Now I'll have to something special for her to lift her spirits.

Flowers
Nice steak dinner
Chick flick
New jewelry



Dude your stupid rant has really screwed me!!!!
cameroon Offline
#19 Posted: Fri, Aug 19 2016, 4:34 PM EST
Joined: 04-06-2014
Posts: 810
I feel your pain, GarGar Blanks
rumraider Offline
#20 Posted: Fri, Aug 19 2016, 4:54 PM EST
Joined: 08-05-2012
Posts: 727
Jeeezuz...."high maintenance" doesnt do you justice. It's like I told my last wife....nevermind, couldnt convince her she was a bitch either
Buckwheat Offline
#21 Posted: Fri, Aug 19 2016, 5:51 PM EST
Joined: 04-15-2004
Posts: 12,251
I'm deeply disappointed that we will no longer have your encyclopedic knowledge of cigars here on Cigarbid. Happy trails cowboy. Herfing
Slarty Offline
#22 Posted: Fri, Aug 19 2016, 5:55 PM EST
Joined: 08-19-2016
Posts: 19
At least your order was shipped. They stole my "friend" Sharty's money, never shipped his cigars, banned him from the forums, now won't let him log into his account at all. Shady shady company.
Whistlebritches Offline
#23 Posted: Fri, Aug 19 2016, 6:23 PM EST
Joined: 04-23-2006
Posts: 22,128
The ruh-tards are out in full force this week.
KingoftheCove Offline
#24 Posted: Fri, Aug 19 2016, 6:27 PM EST
Joined: 10-08-2011
Posts: 7,632
gargar13 wrote:
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.

Gargar...........you must know by now that AB cigars need to stored at 50rh..........otherwise they don't burn.
Here cbid goes out of here way to deliver you an AB that burns, and you whine about it?
Smoke better cigars.........
Slarty Offline
#25 Posted: Fri, Aug 19 2016, 6:41 PM EST
Joined: 08-19-2016
Posts: 19
Whistlebritches wrote:
The ruh-tards are out in full force this week.

As are the basement-dwelling fanboys whose sole source of social interaction is this board
Whistlebritches Offline
#26 Posted: Fri, Aug 19 2016, 6:45 PM EST
Joined: 04-23-2006
Posts: 22,128
Slarty wrote:
As are the basement-dwelling fanboys whose sole source of social interaction is this board


There's that witty sense humor nobody here is going to miss.
KingoftheCove Offline
#27 Posted: Fri, Aug 19 2016, 6:56 PM EST
Joined: 10-08-2011
Posts: 7,632
Slarty wrote:
As are the basement-dwelling fanboys whose sole source of social interaction is this board

Ha! That's a good one Tarty, keep em comin.......
Burner02 Offline
#28 Posted: Fri, Aug 19 2016, 8:15 PM EST
Joined: 12-21-2010
Posts: 12,884
Slarty wrote:
As are the basement-dwelling fanboys whose sole source of social interaction is this board



If you were not such a d**k bag you would be able to get the premium club starter kit.
KingoftheCove Offline
#29 Posted: Fri, Aug 19 2016, 8:47 PM EST
Joined: 10-08-2011
Posts: 7,632
Burner02 wrote:
If you were not such a d**k bag you would be able to get the premium club starter kit.

Shame on you
Jcdawg23 Offline
#30 Posted: Fri, Aug 19 2016, 9:44 PM EST
Joined: 08-11-2016
Posts: 58
I can't wait for my order to get here so I can have an opinion on these comments haha
Abrignac Offline
#31 Posted: Fri, Aug 19 2016, 10:17 PM EST
Joined: 02-24-2012
Posts: 17,278
gargar13 wrote:
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.



Don't let the door hit you in the ass on your way out.
gummy jones Offline
#32 Posted: Sat, Aug 20 2016, 2:42 AM EST
Joined: 07-06-2015
Posts: 7,969
Slarty wrote:
As are the basement-dwelling fanboys whose sole source of social interaction is this board

and glory holes

lotsa glory hole fans here

(give credit where credit is due)
jjanecka Offline
#33 Posted: Sat, Aug 20 2016, 9:19 AM EST
Joined: 12-08-2015
Posts: 4,334
On the plus side there's about to be another $500 worth of g.s.e. products relisted on Cbid since he decided to contact his credit carrier and have the charge blocked. Happy bidding!
Paradise1 Offline
#34 Posted: Sat, Aug 20 2016, 11:55 AM EST
Joined: 01-24-2016
Posts: 13
gargar13, you did say from day one, cbid told you that you could make a return. YOU decided not to. After their offer, everything after that was on YOU.

What we have is a brief look at a life where all the bad things that happen just have to be someone else's fault. Truth be know, you are probably one of

the clowns that ran up the bid on a picture of a box of cigars and were upset at cbid when that lone cigar arrived. Not your fault right? I hope you and

slarty have a happy life together. At least you both will have one friend if you are not the same person. We and cigarbid will do well without you.
ZRX1200 Offline
#35 Posted: Sat, Aug 20 2016, 12:39 PM EST
Joined: 07-08-2007
Posts: 60,604
Well.....bye
Speyside Offline
#36 Posted: Sat, Aug 20 2016, 1:50 PM EST
Joined: 03-16-2015
Posts: 13,106
Funny post, I always laugh at the narcissists who think I would care about their bad experience that they caused.
MACS Offline
#37 Posted: Sat, Aug 20 2016, 2:11 PM EST
Joined: 02-26-2004
Posts: 79,776
Basement dweller? Hmmmm... I'm in SoCal, we have no basements. My man cave/smoking room is upstairs.

Can't be talking to me. Anxious
tonygraz Offline
#38 Posted: Sat, Aug 20 2016, 9:26 PM EST
Joined: 08-11-2008
Posts: 20,253
GarGar - we are very sorry you have a problem (other than the baby talk name), but we would be happy if you just went away.
ajerrils Offline
#39 Posted: Sat, Aug 20 2016, 10:24 PM EST
Joined: 07-27-2016
Posts: 179
I've had a couple of issues with my past two orders of cigars and cbids has had great customer service fixing both issues in less than a day. One of the customer services I have ever had.

Bye Felicia!
frankj1 Offline
#40 Posted: Sat, Aug 20 2016, 10:48 PM EST
Joined: 02-08-2007
Posts: 44,221
ajerrils wrote:
I've had a couple of issues with my past two orders of cigars and cbids has had great customer service fixing both issues in less than a day. One of the customer services I have ever had.

Bye Felicia!

ooooh. you were doing so well until that last sentence. see ya in a couple weeks.


and you need to say "should have" (should've), not should of...MACS, were you napping?
ajerrils Offline
#41 Posted: Sat, Aug 20 2016, 10:55 PM EST
Joined: 07-27-2016
Posts: 179
frankj1 wrote:
ooooh. you were doing so well until that last sentence. see ya in a couple weeks.


and you need to say "should have" (should've), not should of...MACS, were you napping?


Lol. I'm surprised I only had one grammar issue. Lack of sleep with with two under two will do that.
MACS Offline
#42 Posted: Sat, Aug 20 2016, 10:55 PM EST
Joined: 02-26-2004
Posts: 79,776
frankj1 wrote:
ooooh. you were doing so well until that last sentence. see ya in a couple weeks.


and you need to say "should have" (should've), not should of...MACS, were you napping?


Whew! Thanks, Frank. I was asleep at the helm.
frankj1 Offline
#43 Posted: Sat, Aug 20 2016, 11:19 PM EST
Joined: 02-08-2007
Posts: 44,221
ajerrils wrote:
Lol. I'm surprised I only had one grammar issue. Lack of sleep with with two under two will do that.

glad I got a laff from that.

Twins? Or Irish twins?
frankj1 Offline
#44 Posted: Sat, Aug 20 2016, 11:20 PM EST
Joined: 02-08-2007
Posts: 44,221
MACS wrote:
Whew! Thanks, Frank. I was asleep at the helm.

I am here for you.
ajerrils Offline
#45 Posted: Sat, Aug 20 2016, 11:24 PM EST
Joined: 07-27-2016
Posts: 179
frankj1 wrote:
glad I got a laff from that.

Twins? Or Irish twins?


Close to Irish twins but not quite, 17 months apart. Missed by a few months.
bgz Offline
#46 Posted: Sun, Aug 21 2016, 12:13 AM EST
Joined: 07-29-2014
Posts: 13,023
lol, Frank speak good...

I just count.
Jcdawg23 Offline
#47 Posted: Sun, Aug 21 2016, 9:09 PM EST
Joined: 08-11-2016
Posts: 58
Just received my order from cbid. Everything is packaged nice and neat. I left them in the celo, and plan to let them rest for about a month before I smoke any. Everything looks good to me though
NorthSide Smakoe Offline
#48 Posted: Mon, Aug 22 2016, 11:07 AM EST
Joined: 08-01-2016
Posts: 12
So far the only problem I have had with Cbid has been self control.... But everything I have received so far has been fine. Also I leave the cello on. I am not sure why you would take it off if you were thinking of returning them.
AZCigarguy Offline
#49 Posted: Thu, Aug 25 2016, 5:39 PM EST
Joined: 04-29-2015
Posts: 24
gargar13 wrote:
Ordered a Palio cutter and a box of Raices cigars a month ago. The cutter showed up very dirty with a few substantial burrs on the blades. The cigars were stuck, and looked actually melted to the top of the box. Hoping that they would smoke well after several weeks of resting I found them to be devoid of flavor and basically ruined. After contact cbid on day one they said I could return. I said let's wait a few weeks and see if they come back. Well they didn't and now that I want to return they tell me they must be in their celaphane wrappers. Wow. Most of us don't rest cigars in their wrappers. Now I get no return so be aware. If your cigars come dry as a bone, return. Half of my last $500 order was dry as could be. Now the big question, why must they be in their wrappers.... It's so they can sell them again. Amazing, I'm don't with cbid..... ************ is a much better site and the cigars actually come in quality sealed bags with boveda humis.



Having similar issue with my shipment. Eight full days baking in the 100 degree temps with zero humidification. I am so glad we are buying a product impacted by heat and humidity and CBID feels it necessary to screw us. If we are bidding on items do us all a favor and sent it in 3 days and also with humidity pillow or something to save the product. And for all the blowhards in here who say rest the cigar you know what, I should not have to rest my cigars a month or more and pray they are ok, I am paying for a product and that product is fresh tasty cigars not dry sticks void of flavor. I totally agree with this post, you are held hostage to stupid rules and stupid outdated shipping methods. I can assure you the owner of CI is not smoking this trash, his are nice and fresh as they are supposed to be for all of us.
Nice fail CBID, considering I buy a ton of cigars my money can float elsewhere because your methods stink.

Cheers
ZRX1200 Offline
#50 Posted: Thu, Aug 25 2016, 5:54 PM EST
Joined: 07-08-2007
Posts: 60,604
AZCigarguy wrote:
Having similar issue with my shipment. Eight full days baking in the 100 degree temps with zero humidification. I am so glad we are buying a product impacted by heat and humidity and CBID feels it necessary to screw us. If we are bidding on items do us all a favor and sent it in 3 days and also with humidity pillow or something to save the product. And for all the blowhards in here who say rest the cigar you know what, I should not have to rest my cigars a month or more and pray they are ok, I am paying for a product and that product is fresh tasty cigars not dry sticks void of flavor. I totally agree with this post, you are held hostage to stupid rules and stupid outdated shipping methods. I can assure you the owner of CI is not smoking this trash, his are nice and fresh as they are supposed to be for all of us.
Nice fail CBID, considering I buy a ton of cigars my money can float elsewhere because your methods stink.

Cheers



What kind of dense scat for brains lives in AZ and blames CBID for the 100° weather?

Go fornicate yourself.
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