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Last post 6 years ago by Hillbillyjosh770. 63 replies replies.
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Will not order again
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adamant627 Offline
#1 Posted: Wed, Jul 12 2017, 1:25 PM EST
Joined: 07-05-2016
Posts: 2
Sorry to say but I will no longer order from this site. Their customer service stinks and so does the attitudes of their customer service reps. They sent my cigars to an old address even though I changed my address and the USPS destroyed my cigars and now cigar bid says there is nothing they can do. So buyer beware. I'm out 58 dollars and very unhappy customer.
victor809 Offline
#2 Posted: Wed, Jul 12 2017, 1:27 PM EST
Joined: 10-14-2011
Posts: 23,866
Did you talk to teedubbya? He's the customer service manager and can make sure the representative you spoke with is reprimanded.


... he may even spank her...
adamant627 Offline
#3 Posted: Wed, Jul 12 2017, 1:29 PM EST
Joined: 07-05-2016
Posts: 2
No according to Damarie there are no managers there. Hopefully this will be read by the right person
victor809 Offline
#4 Posted: Wed, Jul 12 2017, 1:33 PM EST
Joined: 10-14-2011
Posts: 23,866
You can pm him directly through the forum... he's pretty active here.
DrafterX Offline
#5 Posted: Wed, Jul 12 2017, 1:45 PM EST
Joined: 10-18-2005
Posts: 98,574
I heard he was banned... Mellow
teedubbya Offline
#6 Posted: Wed, Jul 12 2017, 1:56 PM EST
Joined: 08-14-2003
Posts: 95,637
I though you don't drink don't smoke. What do you do?
Speyside Offline
#7 Posted: Wed, Jul 12 2017, 1:59 PM EST
Joined: 03-16-2015
Posts: 13,106
Obviously a goody two shoes.
jasecoff Offline
#8 Posted: Wed, Jul 12 2017, 2:01 PM EST
Joined: 06-05-2017
Posts: 66
LOL whatever. The USPS doesn't just randomly throw stuff away. They return it to the sender.
jasecoff Offline
#9 Posted: Wed, Jul 12 2017, 2:04 PM EST
Joined: 06-05-2017
Posts: 66
So what site do you buy cigars from? Just curious to know who paid for this PSA
jjanecka Offline
#10 Posted: Wed, Jul 12 2017, 2:05 PM EST
Joined: 12-08-2015
Posts: 4,334
Jaksoff cbid has to pay to ship it back of the address is wrong so they probably did destroy them.
victor809 Offline
#11 Posted: Wed, Jul 12 2017, 2:06 PM EST
Joined: 10-14-2011
Posts: 23,866
I sort of imagine Shana and Damarie sitting in the back room smoking all the "lost" shipments and eating cupcakes.

It makes me smile.
jasecoff Offline
#12 Posted: Wed, Jul 12 2017, 2:07 PM EST
Joined: 06-05-2017
Posts: 66
jjanecka wrote:
Jaksoff cbid has to pay to ship it back of the address is wrong so they probably did destroy them.


Perhaps... so he should be mad at the USPS then..
teedubbya Offline
#13 Posted: Wed, Jul 12 2017, 2:07 PM EST
Joined: 08-14-2003
Posts: 95,637
Subtle innuendo
DrMaddVibe Offline
#14 Posted: Wed, Jul 12 2017, 2:17 PM EST
Joined: 10-21-2000
Posts: 55,541
adamant627 wrote:
No according to Damarie there are no managers there. Hopefully this will be read by the right person



I'm your Huckleberry.

I am the right person. I am not the right person for you though.
jjanecka Offline
#15 Posted: Wed, Jul 12 2017, 2:17 PM EST
Joined: 12-08-2015
Posts: 4,334
WOMP WOMP next time update your address BEFORE your order is created.
bgz Offline
#16 Posted: Wed, Jul 12 2017, 2:40 PM EST
Joined: 07-29-2014
Posts: 13,023
So this guy screws up his address and USPS destroys his cigars and he's trying to get retribution by posting on this forum?

LMFAO.... he thinks we GAF!!!
victor809 Offline
#17 Posted: Wed, Jul 12 2017, 2:43 PM EST
Joined: 10-14-2011
Posts: 23,866
Teedubbya said he cares. He said heads will roll at cbid customer service.

He's gonna give Damarie and Shana such a spanking they're gonna regret not doing this sooner... er... I mean ever doing that bad bad stuff.
tonygraz Offline
#18 Posted: Wed, Jul 12 2017, 4:10 PM EST
Joined: 08-11-2008
Posts: 20,306
teedubbya wrote:
I though you don't drink don't smoke. What do you do?


Bloody told me that Drafter does strange things to chickens.
tonygraz Offline
#19 Posted: Wed, Jul 12 2017, 4:11 PM EST
Joined: 08-11-2008
Posts: 20,306
jasecoff wrote:
So what site do you buy cigars from? Just curious to know who paid for this PSA


Usually insurance covers part or all of the test cost.
teedubbya Offline
#20 Posted: Wed, Jul 12 2017, 11:41 PM EST
Joined: 08-14-2003
Posts: 95,637
Poor chickens.
danmdevries Offline
#21 Posted: Thu, Jul 13 2017, 12:17 AM EST
Joined: 02-11-2014
Posts: 17,482
victor809 wrote:
Teedubbya said he cares. He said heads will roll at cbid customer service.

He's gonna give Damarie and Shana such a spanking they're gonna regret not doing this sooner... er... I mean ever doing that bad bad stuff.


Kinda like Sir Galahad at the Castle Anthrax?
victor809 Offline
#22 Posted: Thu, Jul 13 2017, 12:21 AM EST
Joined: 10-14-2011
Posts: 23,866
... and then! The oral sex!
danmdevries Offline
#23 Posted: Thu, Jul 13 2017, 12:54 AM EST
Joined: 02-11-2014
Posts: 17,482
Well, he was in great peril.
Salmoneye Offline
#24 Posted: Thu, Jul 13 2017, 6:30 AM EST
Joined: 01-18-2011
Posts: 163
tonygraz wrote:
Usually insurance covers part or all of the test cost.


I hate tests...
Abrignac Offline
#25 Posted: Thu, Jul 13 2017, 9:03 AM EST
Joined: 02-24-2012
Posts: 17,354
adamant627 wrote:
Sorry to say but I will no longer order from this site. Their customer service stinks and so does the attitudes of their customer service reps. They sent my cigars to an old address even though I changed my address and the USPS destroyed my cigars and now cigar bid says there is nothing they can do. So buyer beware. I'm out 58 dollars and very unhappy customer.



They sell Whiite Owls at the gas station. Why order them online?
gummy jones Offline
#26 Posted: Thu, Jul 13 2017, 9:15 AM EST
Joined: 07-06-2015
Posts: 7,969
Abrignac wrote:
They sell Whiite Owls at the gas station. Why order them online?


its hard to find grape
MACS Offline
#27 Posted: Thu, Jul 13 2017, 9:30 AM EST
Joined: 02-26-2004
Posts: 79,858
Wait... USPS destroyed his cigars and it is somehow cigarbid's fault? No... I'd be talking to the post office about getting the $50 in insurance they provide for priority mail.

Then he's only out $8.
jjanecka Offline
#28 Posted: Thu, Jul 13 2017, 9:33 AM EST
Joined: 12-08-2015
Posts: 4,334
Yeah aßhole it's all your fault. Lazy bum...
cameroon Offline
#29 Posted: Thu, Jul 13 2017, 9:57 AM EST
Joined: 04-06-2014
Posts: 810
adamant627 wrote:
Sorry to say but I will no longer order from this site. Their customer service stinks and so does the attitudes of their customer service reps. They sent my cigars to an old address even though I changed my address and the USPS destroyed my cigars and now cigar bid says there is nothing they can do. So buyer beware. I'm out 58 dollars and very unhappy customer.


Welcome! Great idea, posting your customer service complaint to a forum for cigar smokers, where no customer service people ever come. Your name is a little confusing, do you mind if we call you ADumbass627 instead?
jjanecka Offline
#30 Posted: Thu, Jul 13 2017, 10:19 AM EST
Joined: 12-08-2015
Posts: 4,334
No just call him aßhole. It's festive and German themed!
Stinkdyr Offline
#31 Posted: Thu, Jul 13 2017, 10:25 AM EST
Joined: 06-16-2009
Posts: 9,948
adamant627 wrote:
Sorry to say but I will no longer order from this site. Their customer service stinks and so does the attitudes of their customer service reps. They sent my cigars to an old address even though I changed my address and the USPS destroyed my cigars and now cigar bid says there is nothing they can do. So buyer beware. I'm out 58 dollars and very unhappy customer.



Your complaint has been duly noted.
We apologize that you found our service less than satisfactory, we strive to provide all of our customers excellent service and tasty cigars.
Your case has been assigned to our Senior Service Representative, Victor.
Victor will be contacting you soon to offer you some sweet cupcakes and a complimentary PLATINUM MEMBERSHIP.
Thank you for shopping with us.

Herfing
jjanecka Offline
#32 Posted: Thu, Jul 13 2017, 11:22 AM EST
Joined: 12-08-2015
Posts: 4,334
I never got my cupcake from victor. :(
DrafterX Offline
#33 Posted: Thu, Jul 13 2017, 11:26 AM EST
Joined: 10-18-2005
Posts: 98,574
I heard you gotta give him more than 8 seconds... Mellow
jjanecka Offline
#34 Posted: Thu, Jul 13 2017, 11:39 AM EST
Joined: 12-08-2015
Posts: 4,334
IT HAS TO BE HERE NOW
victor809 Offline
#35 Posted: Thu, Jul 13 2017, 11:47 AM EST
Joined: 10-14-2011
Posts: 23,866
Sounds like jj wants cupcakes.
jjanecka Offline
#36 Posted: Thu, Jul 13 2017, 11:49 AM EST
Joined: 12-08-2015
Posts: 4,334
I hope that's not a secret word for gay pics.
victor809 Offline
#37 Posted: Thu, Jul 13 2017, 11:50 AM EST
Joined: 10-14-2011
Posts: 23,866
No... it's a secret word for cupcakes and gay pucs.
victor809 Offline
#38 Posted: Thu, Jul 13 2017, 11:51 AM EST
Joined: 10-14-2011
Posts: 23,866
Dammit.... pics
jjanecka Offline
#39 Posted: Thu, Jul 13 2017, 11:57 AM EST
Joined: 12-08-2015
Posts: 4,334
This phone sucks. Keys are too small...
KingoftheCove Offline
#40 Posted: Thu, Jul 13 2017, 12:01 PM EST
Joined: 10-08-2011
Posts: 7,652
victor809 wrote:
Dammit.... pics

another punch line ruined.......
victor809 Offline
#41 Posted: Thu, Jul 13 2017, 12:03 PM EST
Joined: 10-14-2011
Posts: 23,866
Story of my sad, large handed life.
delta1 Offline
#42 Posted: Thu, Jul 13 2017, 3:22 PM EST
Joined: 11-23-2011
Posts: 28,821
I like phones that suck...I'll take it jj...if it has an automatic lubricator...
DrafterX Offline
#43 Posted: Thu, Jul 13 2017, 3:40 PM EST
Joined: 10-18-2005
Posts: 98,574
Mellow
jjanecka Offline
#44 Posted: Thu, Jul 13 2017, 9:12 PM EST
Joined: 12-08-2015
Posts: 4,334
Just get a realtouch
Humpty Dumpty Offline
#45 Posted: Thu, Jul 13 2017, 9:49 PM EST
Joined: 11-21-2009
Posts: 51
Wait there are different types of memberships ?? If so what type of membership do I have and what are the requirements for the different types of memberships. I have been away for a long time due to some health reasons so I guess I need some updating on what's going on in the site. Unless this comment was a Tactfully way to tone things down. Second question is has the customer service changed that much??have a great day all.
xibbumbero Offline
#46 Posted: Thu, Jul 13 2017, 9:49 PM EST
Joined: 01-25-2002
Posts: 12,535
MACS wrote:
Wait... USPS destroyed his cigars and it is somehow cigarbid's fault? No... I'd be talking to the post office about getting the $50 in insurance they provide for priority mail.

Then he's only out $8.


Good luck w/that. Getting money from USPS is like pulling teeth. X Think
Speyside Offline
#47 Posted: Thu, Jul 13 2017, 11:05 PM EST
Joined: 03-16-2015
Posts: 13,106
Someone has to say it. Humpty fell for it.
tailgater Offline
#48 Posted: Sun, Jul 16 2017, 7:30 PM EST
Joined: 06-01-2000
Posts: 26,185
teedubbya wrote:
I though you don't drink don't smoke. What do you do?


Awesome!
tailgater Offline
#49 Posted: Sun, Jul 16 2017, 7:31 PM EST
Joined: 06-01-2000
Posts: 26,185
Speyside wrote:
Someone has to say it. Humpty fell for it.


The thread that keeps on giving!
Ruby Offline
#50 Posted: Wed, Jul 19 2017, 4:41 PM EST
Joined: 02-24-2016
Posts: 116
One less bidder to worry about.
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