adamant627 wrote:Sorry to say but I will no longer order from this site. Their customer service stinks and so does the attitudes of their customer service reps. They sent my cigars to an old address even though I changed my address and the USPS destroyed my cigars and now cigar bid says there is nothing they can do. So buyer beware. I'm out 58 dollars and very unhappy customer.
Your complaint has been duly noted.
We apologize that you found our service less than satisfactory, we strive to provide all of our customers excellent service and tasty cigars.
Your case has been assigned to our Senior Service Representative, Victor.
Victor will be contacting you soon to offer you some sweet cupcakes and a complimentary PLATINUM MEMBERSHIP.
Thank you for shopping with us.